As a Canadian registered air carrier, WestJet is required by several countries to spray insecticide in the flight deck and guest cabin prior to traveling to those countries. This is a preventative measure against the importation of foreign insects that may carry disease or damage crops.
WestJet uses Permethrin #216, an insecticide approved by the World Health Organization (WHO) for application onboard commercial aircraft. According to the WHO, short-term exposure when spraying this insecticide has not been found to cause any adverse health effects.
- What Routes will you be spraying on this year?
- Trinidad and Tobago
- What is the Product used?
- Method for each type of aircraft: (a) Residual; (b) Top of descent; (c) Blocks away
- Time of year when disinfection is conducted?
- How are passenger complaints handled on board the aircraft and received by WestJet?
- On board by operating crew and/or directed to the WestJet Guest Relations Department
- Who handles questions from the public regarding this subject?
- WestJet Reservations and General Inquiries
- Call our Guest Relations Department to speak with a friendly WestJetter.
Hours of Operation: Open 24 hours year round
- Guest Relations Department
- Toll Free: 1-888-213-9642 Canada and US
- What kind of information is provided to the passengers?
- Product used, how and when it is used - Information is housed on WJ's web site
- When are passengers notified of procedure that disinsection will take place onboard their flight?
- No formal inflight announcement - No Announcement is made as WestJet sprays before passenger board the aircraft.
- Respond to passenger upon request