Disinsection Policy - WestJet

As a Canadian registered air carrier, WestJet is required by several countries to spray insecticide in the flight deck and guest cabin prior to traveling to those countries. This is a preventative measure against the importation of foreign insects that may carry disease or damage crops.

WestJet uses Permethrin #216, an insecticide approved by the World Health Organization (WHO) for application onboard commercial aircraft. According to the WHO, short-term exposure when spraying this insecticide has not been found to cause any adverse health effects.

  1. What Routes will you be spraying on this year?
    • Trinidad and Tobago
    • Barbados
    • Jamaica
    • Cuba
  2. What is the Product used?
    • Permethrin #216A
  3. Method for each type of aircraft: (a) Residual; (b) Top of descent; (c) Blocks away
    • Residual
  4. Time of year when disinfection is conducted?
    • Year round
  5. How are passenger complaints handled on board the aircraft and received by WestJet?
    • On board by operating crew and/or directed to the WestJet Guest Relations Department
  6. Who handles questions from the public regarding this subject?
    • WestJet Reservations and General Inquiries
    • Call our Guest Relations Department to speak with a friendly WestJetter.
      Hours of Operation: Open 24 hours year round
    • Guest Relations Department
      • Toll Free:  1-888-213-9642 Canada and US
  7. What kind of information is provided to the passengers?
    • Product used, how and when it is used - Information is housed on WJ's web site
  8. When are passengers notified of procedure that disinsection will take place onboard their flight?
    • No formal inflight announcement - No Announcement is made as WestJet sprays before passenger board the aircraft.
    • Respond to passenger upon request