COVID-19: Guidance Material for Air Operators Managing Air Travellers for Flights Departing from an Aerodrome in Canada

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Purpose

The purpose of this document is to provide guidance for air operators regarding the implementation of requirements included in the Interim Order Respecting Certain Requirements for Civil Aviation Due to COVID-19, No. 8 (the Interim Order).

Overview

This guidance material, dated September 15, 2020, replaces the September 2, 2020 version. It includes the addition of temperature screening for passengers departing from a terminal building in one of the airports listed in Schedule 2 (YEG, YHZ, YLW, YOW, YQB, YQR, YXE, YYT, YTZ, YYJ and YWG) of the Interim Order as of September 23, 2020.; minor clarifications made in Annex C to provide precisions to the guidelines on masks; and finally an overall edit to ensure consistency in the language of the definition of an infant being less than 2 years old.

Step 1. Notification and Confirmation Process – Transport Canada recommends this be conducted during the online or in-person check-in process (see section Process for Notification - Domestic Flights and Flights Departing Canada). To reduce the situation where passengers are denied boarding, Transport Canada is recommending that air operators publish on their websites early notifications to remind and alert those considering flying what they can expect on their journey as per the requirements below. Notifications on websites should also advise travellers that they may require a medical certificate if they are exhibiting COVID like symptoms, an elevated temperature or unable to wear a face mask or face covering due to a medical condition.

  • AIR OPERATORS notify every passenger on a domestic flight that they may be subject to a measure to prevent the spread of COVID-19 taken by the provincial or territorial government with jurisdiction at the destination airport for that flight or by the federal government. A summary of the provincial/territorial restrictions can be found in Annex B.
  • AIR OPERATORS notify every passenger that:
    • they must be in possession of a face mask or face covering (see Annex C for a description of face masks and coverings) prior to boarding
    • they must wear the face mask or face covering:
      • at all times during the screening process;
      • at all times during the boarding process, unless both persons are separated by a physical barrier (e.g. plexi-glass divider);
      • during the flight when they are 2 metres or less from another person unless both persons live in the same household;
      • for domestic flights, during the deplaning process, from the moment the aircraft doors are open until the passengers are inside the air terminal building, when a person is 2 metres or less from another person, unless both persons are occupants of the same; and
    • they must comply with any instructions given by a gate agent, aerodrome security personnel or crew member with respect to wearing the mask or face covering.
  • AIR OPERATORS notify every passenger departing from the air terminal building of one of the airports listed in Schedule 1 of the Interim Order (YYC, YUL, YYZ and YVR) and starting September 23, 2020, those airports listed in Schedule 2 of the Interim Order (YEG, YHZ, YLW, YOW, YQB, YQR, YXE, YYT, YTZ, YYJ and YWG) that they must undergo temperature screening which will occur prior to entering the restricted area. If it indicates a fever (38 °C and above), they will be denied access to the restricted area (and therefore boarding) for a period of 14 days, unless the person can provide a medical certificate certifying that the fever is not related to COVID-19.
  • PASSENGERS must confirm to the AIR OPERATOR that they are in possession of a face mask or face covering (see section Process for Health Check, Face Mask Verification and Temperature Screening)
  • PASSENGERS on domestic flights must confirm to the AIR OPERATOR that they understand that they may be subject to a provincial, territorial or federal government measure to prevent the spread of COVID-19 when travelling within Canada. (see section Process for Health Check, Face Mask Verification and Temperature Screening)
  • PASSENGERS boarding a flight leaving the air terminal building of one of the airports listed in Schedule 1 of the Interim Order (YYC, YUL, YYZ and YVR) and starting September 23, 2020, those airports listed in Schedule 2 of the Interim Order (YEG, YHZ, YLW, YOW, YQB, YQR, YXE, YYT, YTZ, YYJ and YWG) must confirm to the AIR OPERATOR that they understand that they may be refused boarding of an aircraft leaving a Canadian airport for a period of 14 days if they are found to have an elevated temperature, unless they provide a medical certificate certifying that the elevated temperature is not related to COVID-19. (see section Process for Health Check, Face Mask Verification and Temperature Screening)

Step 2. Health Check (Questions) – Transport Canada recommendeds this to be conducted during the check-in or boarding process (see section Process for Health Check, Face Mask Verification and Temperature Screening):

  • AIR OPERATORS ask passengers the questions required under the health check section.
  • PASSENGERS answer each question to the AIR OPERATOR.

Step 3. Directing Passengers for Retrieval of Baggage – If notified by the screening authority that a passenger cannot enter the restricted area at one of the airports listed in Schedule 1 of the Interim Order (YYC, YUL, YYZ and YVR) and starting September 23, 2020, those airports listed in Schedule 2 of the Interim Order (YEG, YHZ, YLW, YOW, YQB, YQR, YXE, YYT, YTZ, YYJ and YWG) due to an elevated temperature (see section Process for Health Check, Face Mask Verification and Temperature Screening):

  • AIR OPERATORS must ensure that the passenger is directed to a location where they can retrieve their checked baggage, if applicable;
  • AIR OPERATORS must ensure that, if an escort is provided to take the passenger to a location to retrieve their checked baggage, that the escort wears a face mask, at a minimum, and maintains a distance of 2 metres between themselves and the passenger; additional Personal Protective Equipment may be required as determined by local workplace health and safety standards;
  • AIR OPERATORS must ensure that the screening authority at the aerodrome has been provided with the name and phone number of the on-duty representative of the air carrier for the purpose of facilitating the return of checked baggage for persons who have been denied access to the restricted area as a result of having an elevated temperature.

Step 4. Boarding Process – Observations, Wearing Face Mask and Temperature Screening - Must be conducted prior to boarding the aircraft (see section Process for Health Check, Face Mask Verification and Temperature Screening):

  • AIR OPERATORS require gate agents and crew members to wear a face mask when they are 2 metres or less from another person, unless both persons are separated by a physical barrier (e.g. plexi-glass divider). An exception to the wearing of a face mask or face covering applies when the safety of the gate agent or crew member could be endangered by wearing one, when it could interfere with the operational requirements or the safety of the flight or when they are eating, drinking or taking oral medications.
  • AIR OPERATORS observe whether passengers boarding the flight exhibit COVID-19 symptoms and deny boarding to those who exhibit a fever and a cough or a fever and difficulty breathing unless they have a medical certificate identifying the symptoms are unrelated to COVID-19.
  • AIR OPERATORS verify that every passenger boarding the flight is wearing a face mask or face covering, and deny boarding to those who don’t, with the exclusion of the following: an infant less than 2 years old, a person who provides a medical certificate certifying that they are unable to wear a face mask for medical reasons (see Annex D for an example medical certificate for conditions preventing the wearing of a face mask or face covering), a person who is unconscious, or a person who is unable to remove their face mask without assistance. Some exceptions apply when the person could be endangered by wearing a face mask, when they are eating, drinking or taking oral medications, when the gate agent or crew member authorizes the removal of a face mask to address unforeseen circumstances or special needs or when a gate agent, member of the aerodrome’s security personnel or a crew member authorizes the removal of the face mask for identity verification.

Step 5. In-flight – To be conducted as appropriate and in accordance with the Interim Order:

  • AIR OPERATORS require crew members to wear a face mask during the flight when the person is 2 metres or less from another person. An exclusion applies to some persons when they are on the flight deck (e.g. pilots, flight engineers or flight attendants, TC inspectors, a person providing service who has expertise related to the aircraft). An exception also applies when the safety of the crew member could be endangered by wearing a mask, when it could interfere with operational requirements or the safety of the flight, or when they are eating, drinking or taking oral medications.
  • AIR OPERATORS require passengers to wear a face mask during the flight when the person is 2 metres or less from another person, unless both persons are occupants of the same household. An exception also applies when the safety of the person could be endangered by wearing a mask, when a crew member authorizes the removal of a face mask in cases of special needs or unforeseen circumstances, or when they are eating, drinking or taking oral medications. In addition, the following exclusions apply: an infant less than 2 years old, a person who provides a medical certificate certifying that they are unable to wear a face mask for medical reasons, a person who is unconscious, and a person who is unable to remove their face mask without assistance.
  • If, during a flight, a passenger refuses to comply with an instruction given by a crew member with respect to wearing a face mask, the AIR OPERATOR must keep a record of the following information and inform the Minister, as soon as feasible, of this record:
    • the date and flight number;
    • the passenger’s name and contact information;
    • the passenger’s seat number on the flight; and
    • the circumstances related to this refusal to comply.

Step 6. Deplaning process (Domestic flights only) – to be conducted upon landing:

  • AIR OPERATORS advise passengers that they are required to wear a face mask during the deplaning process, from the moment the aircraft doors are open until the passengers are inside the air terminal building, when the person is 2 metres or less from another person, unless both persons are occupants of the same household. While there is no requirement from Transport Canada to wear a face mask while deplaning at a location outside of Canada, please note that the department strongly recommends this practice, in accordance with ICAO CART recommendations (https://www.icao.int/covid/cart/Pages/default.aspx).

Process for Notification - Domestic Flights and Flights Departing Canada

The pre-board notification process can be done at automated check-in kiosks, by agents at the check-in counter, or any other means, at the discretion of the air operator. However, it is recommended that the passenger be made aware of the requirement to have a face mask or face covering in their possession prior to arriving at the airport.

Pre-board Notification to Domestic Passengers

The Government of Canada, along with provincial and territorial authorities, have put measures in place in order to manage the spread of COVID-19.

Prior to boarding this flight, you will be required to undergo a health check and a temperature screening. Verification that you have a face mask or covering to cover your mouth and nose will also be conducted. This will involve answering a few simple questions to which you must answer truthfully. Providing a false or misleading answer could result in a maximum fine of $5,000. The temperature screening process will be done using a device that measures the temperature on your forehead, which will require that it be exposed. Any scarf, head covering or hair in this area may need to be lifted temporarily so that a proper temperature reading can be established.

The Government of Canada is requiring that all travellers have a removable face covering or non-medical mask to cover their mouth and nose to prevent the inadvertent spread of COVID-19. Travellers must wear their face mask at all times during the screening process and the boarding process, as well as during the flight and when exiting the aircraft when they are 2 metres or less away from another person, other than a member of their household, or as directed to do so by a member of the aerodrome security personnel, a gate agent or crew member.

As a reminder, no person should board a flight when they are feeling ill as this could potentially put others at risk. Should symptoms such as a fever, cough or difficulty breathing develop while in flight, please notify a crew member immediately.

When arriving at your destination, you may be subject to further measures taken by the provincial or territorial government to prevent the spread of COVID-19. Please remember it is your responsibility to confirm potential restrictions regarding your final destination point.

Pre-board Notification to Passengers Departing Canada

The Government of Canada has put measures in place in order to manage the spread of COVID-19.

Prior to boarding this flight, you will be required to undergo a health check and a temperature screening. This will involve answering a few simple questions to which you must answer truthfully. Providing a false or misleading answer could result in a maximum fine of $5,000. The temperature screening process will be done using a device that measures the temperature on your forehead, which will require that it be exposed. Any scarf, head covering or hair in this area may need to be lifted temporarily so that a proper temperature reading can be established.

The Government of Canada is requiring that all travellers have a removable face covering or non-medical mask to cover their mouth and nose to prevent the inadvertent spread of COVID-19. Travellers must wear their face mask at all times during the screening process and the boarding process, as well as during the flight and when exiting the aircraft when they are 2 metres or less away from another person, other than a member of their household, as directed to do so by a member of the aerodrome security personnel, a gate agent or crew member.

As a reminder, no person should board a flight when they are feeling ill as this could potentially put others at risk. Should symptoms such as a fever, cough or difficulty breathing develop while in flight, please notify a crew member immediately.

Process for Health Check, Face Mask Verification and Temperature Screening (Domestic Flights and Flights Departing Canada)

The management of air travellers at Canadian aerodromes in the context of the current COVID-19 disease outbreak includes the following steps:

  1. Notification of Requirement for Face Mask or Face Covering and for Temperature Screening: Passengers are responsible for having an appropriate non-medical mask or face covering for their journey, however, they will need plenty of advance notification and reminders to do so. This can be done on the air operator’s website, at the time of ticket purchase, through advance messaging, and/or during any online check-in. Although operators have implemented a number of measures to provide greater physical distancing, there are still points in the passenger journey that prevent people from maintaining a physical distance of 2 metres. These can include at the screening checkpoint, during the boarding and deplaning process given space constraints, when handing over identification and other documents to confirm identity, or on board when passengers are seated close to one another. For this reason, all passengers are required to carry with them a removable face covering or mask, for use when directed to do so by a CATSA officer at the screening check point, while boarding/deplaning or on board when directed by an air operator. Passengers should be ready to cover their mouth and nose during their journey, especially in circumstances where 2 metres of physical separation cannot be observed. Passengers who cannot wear a face mask or face covering due to a medical condition will need to provide a medical certificate to the air operator (see Annex D for an example medical certificate for conditions preventing the wearing of a face mask or face covering). In addition, passengers need to be made aware and need to confirm their understanding that temperature screening will be conducted and if an elevated temperature is found that they will be denied boarding for 14 days, unless a medical certificate can be presented showing that the elevated temperature is not related to COVID-19. Also, passengers should be made aware that they will need to lift any head covering, scarf or hair temporarily, so that their forehead (skin) is exposed during this procedure. A pre-board notification to passengers can be found in the previous section. For more information on removable non-medical masks or face coverings, see Annex C.
  2. Directing Passengers for Baggage Retrieval – If notified by the Screening Authority that a passenger has been denied access to the restricted area due to an elevated temperature, the air operator is required to direct the passenger to a location to retrieve their baggage. Air operators are to ensure that, if an escort is provided to direct the passenger to a location to retrieve their baggage, that the escort wears a face mask, at a minimum, and maintains a distance of 2 metres between themselves and the passenger; additional Personal Protective Equipment may be required as determined by local workplace health and safety standards. The passenger should be encouraged to continue wearing their face mask during this time.
  3. Detection of ill travellers (Visual observation) – Air operators are required to observe and do a health check of all air travellers before they board the aircraft. The health check (identified below) has been approved by the Public Health Agency of Canada and is based on guidance material published by the World Health Organization on February 16, 2020. The health check may be administered by an employee at the check-in counter asking the traveller the questions or via an electronic check-in kiosk. The air operator must advise the air traveller that making a false or misleading response to the health check questions could result in a maximum fine of $5,000. The visual observation for symptoms may be done by an employee at the check-in counter or boarding gate to look for signs that the person is unwell.
  4. Confirmation that passenger is wearing a removable mask or face covering (Visual observation) – Air operators are to confirm that passengers are wearing a removable mask or face covering, through a visual observation, during the boarding process. Exceptions to the requirement to wear a removable face covering or mask include: infants (less than 2 years old), a person who provides a medical certificate certifying that they are unable to wear a face mask for medical reasons (see Annex D for an example medical certificate for conditions preventing the wearing of a face mask or face covering), unconscious persons or those who would be unable to remove a face mask without assistance. Air operators should also feel free to use their discretion when applying this requirement (e.g., persons with underlying mental or physical condition that would make it challenging for them to wear one). For these instances, passengers should be encouraged to use safe practices as identified by the Public Health Agency of Canada (i.e. physical distancing, hand washing, etc.).
  5. Denial of boarding – In the event that the air operator observes that the air traveller has COVID-19 symptoms or that their response to any of the questions on the health check indicates a need to deny boarding, the air operator will be required to refuse to board the person for travel for a period of 14 days or until a medical certificate is presented that confirms that the symptoms that the person is exhibiting are not related to the COVID-19 virus. Unless a medical certificate is provided, the air operator is also required to deny boarding if the air traveller refuses to answer questions on the health check, does not have a removable mask or face covering in their possession or refuses to comply with an instruction given by a crew member or gate agent with respect to wearing a face mask. The air traveller may also be denied access to the restricted area, by the screening authority, due to an elevated temperature which means that the person would not be able to board their flight.
  6. Provide explanation for future travel – Air operators will explain to air travellers who are denied boarding, based on the health check, observation of symptoms or elevated temperature, that they will need to wait 14 days before they are able to fly or that they will need to provide a medical certificate indicating that the symptoms that they are exhibiting are not related to the COVID-19 virus.
  7. Advise air travellers to follow local health authorities related to COVID-19 – Air operators should advise air travellers who have been denied boarding, due to indicating or exhibiting COVID-19 symptoms, to follow the guidance/direction from their provincial/territorial health authorities for dealing with the COVID-19 infection.

Denied boarding due to COVID-19 symptoms?

  • Go immediately to a place where you can self-isolate for 14-days, and use private transportation, where possible, such as a personal vehicle
  • Practice physical distancing by staying 2 metres (2 arm lengths) away from others
  • Practice frequent hygiene, including proper hand washing and coughing and sneezing into your elbow or a tissue
  • Wear a face covering or mask over your mouth and nose at all times to protect others
  • Get more information at: www.canada.ca/coronavirus

Available COVID-19 resources:

Government of Canada: 1-833-784-4397 or visit Canada.ca/coronavirus

Provincial and territorial:

Questionnaire for Health Check and Confirmation of a Face Covering

Air operator staff should protect themselves by maintaining more than 2 metres between themselves and travellers wherever possible, which is also known as social or physical distancing. Staff and travellers can also help reduce the inadvertent spread of COVID19 through respiratory droplets by using a non-medical mask or face covering. This will help protect those around them, including their co-workers and passengers. Passengers can be also be instructed to cover their mouth and nose where appropriate, and so long as this does not otherwise impact their safety (e.g., during use of oxygen masks or other emergency situation). Travellers should generally expect to wear their face coverings for the duration of their journey, but must do so:

  • at Canadian airport screening checkpoints;
  • during the boarding process;
  • on-board the aircraft when they cannot physically distance from others or as directed by the airline employees;
  • during the deplaning process (Domestic flights only) from the moment the aircraft doors open and until the person enters the air terminal building, by a passenger loading bridge or otherwise; and
  • when directed to do so by a public health order or Public Health official.

It should be noted that while medical masks are not required by the Interim Order, they should be accepted as proper face coverings within this context as they respect the end goal of preventing the spread of COVID-19 by covering securely the nose and mouth. Face coverings associated with religious garments, should also be accepted providing that they cover the nose and mouth and meet the standards identified in Annex C. A non-medical mask or face covering with an exhalation valve or vent, a non-medical mask or face covering made with mesh or lace fabric, a neck gaiter, a bandana, or a face shield are not acceptable as they don’t protect others from COVID-19 and don’t limit the spread of the virus.

If there is sufficient separation between people (i.e., two metres or six feet), passengers may be allowed to lift their face covering off by the ties/elastics, with clean hands, if possible. Additional guidance on what to do with used face coverings or masks can be found on the Public Health Agency of Canada website (https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks/how-put-remove-clean-non-medical-masks-face-coverings.html#_How_to_remove). Air operators should exercise discretion to allow for eating, drinking, taking oral medications and changing of the mask or face covering, for individuals with special circumstances as warranted (e.g., fussy older child, special needs, etc.) or in cases where the wearing of a mask could endanger the safety of the person.

Staff should be instructed to encourage travellers to maintain more than 2 metres distance from each other while in line, and where infrastructure permits. During the identity verification process, and as part of the visual observation that a passenger has an appropriate non-medical mask or face covering, passengers must be reminded to cover their mouth and nose before going up to the boarding gate counter. After handing over their identity documents and tickets to the air operator representative, a passenger should be asked to step back an appropriate distance, and lift their mask or face covering away briefly, using the ties/elastics to complete the identity verification. After the identity verification is complete, the passenger can then re-cover their mouth and nose before collecting their documents from the air operator representative. Air operators should also consider pre-boarding passengers who are unable to wear a face covering or mask and making special seating arrangements (e.g., infants and younger children seated next to the window, away from the aisle).

If the response (or non-response) to any of the eight questions below (note: question 8 only applies to domestic flights) results in the answer that is in bold, then a denial of boarding must be applied, in accordance with the Interim Order.

Before answering the following questions on the health check, I would like to advise you that providing a false or misleading answer could result in a maximum fine of $5,000.

  1. Do you have a fever and a cough? If YES or passenger refuses to answer, deny boarding.
  2. Do you have a fever and breathing difficulty? If YES or passenger refuses to answer, deny boarding.
  3. Do you have or suspect that you have COVID-19? If Yes or passenger refuses to answer, deny boarding.
  4. Have you been refused boarding in the past 14 days due to a medical reason related to COVID-19? If YES or passenger refuses to answer, deny boarding.
  5. Are you currently under mandatory quarantine, as a result of recent travel or by orders from the provincial, territorial or local public health authorities? If YES, are you prohibited by a federal, provincial or territorial health authority to leave your quarantine location or use public transit (e.g. board an aircraft)? If YES, or the passenger refuses to answer, deny boarding.
  6. Do you have a removable mask or face covering with which to cover your mouth and nose while moving through the airport and on board the flight or do you have a medical certificate certifying that you are unable to wear a mask or face covering due to medical reasons? If NO, or if the passenger refuses to answer, deny boarding.
  7. Do you confirm that you understand that you may be denied boarding a flight leaving a Canadian airport for a period of 14 days if you have an elevated temperature (fever), unless a medical certificate is presented indicating that it is not related to COVID-19? If NO, or if the passenger refuses to answer, deny boarding.
  8. FOR DOMESTIC FLIGHTS ONLY: Do you confirm that you understand that you may be subject to a measure that the provincial, territorial or federal government has put in place to prevent the spread of COVID-19 when you arrive at your destination? If NO, or if the passenger refuses to answer, deny boarding.

Alternative to the above Health Check Questionnaire

If the air operator is already carrying out a health check process voluntarily or at the request of a province/territory, and wishes to submit an alternative health assessment process, the air operator may submit a request to Transport Canada for an exemption to the Interim Order.

Annex A: In-flight announcement for a Canadian domestic flight

In light of the global pandemic related to COVID-19, the Government of Canada, in cooperation with provincial/territorial public health authorities has put in place important measures to help limit the spread of COVID-19 in Canada.

Please be advised that many provinces and territories are asking all travellers, with some exceptions for essential services, to undergo self-isolation periods of up to 14 days to help limit the spread of COVID-19 in Canada.

Travellers are reminded that they must use their face covering or mask during their journey, whenever they are unable to distance from others by at least 2 metres. Upon landing, passengers will be required to wear their face mask when gathering their belongings and leaving the aircraft and until they reach the inside of the air terminal building where 2 metre distances can be maintained. Stay safe and be informed about COVID-19 measures from Canadian national, provincial and territorial health authorities that apply in the region where you are heading.

Annex B: Provincial/Territorial Restrictions

Please note that provincial and territorial information is changing on a frequent basis. It is recommended that travellers consult the following provincial and territorial government websites to obtain the latest travel information:

Province/Territory Information

Alberta

Entry restrictions:

All non-exempt travellers returning to or entering Alberta from outside Canada are required to isolate for 14 days.

Travellers to Alberta should consult COVID-19 info for Albertans

British Columbia

Entry restrictions:

All non-exempt travellers returning to or entering British Columbia from outside Canada are required to isolate for 14 days.

Travellers to British Columbia should consult British Columbia COVID-19

Manitoba

Entry restrictions:

Anyone entering Manitoba, regardless of whether from another country or another province must self-isolate for 14 days.

Travellers to Manitoba should consult Manitoba COVID-19

New Brunswick

Entry restrictions:

All unnecessary travel in NB is prohibited and peace officers are authorized to turn visitors away when they attempt to enter. Unnecessary travel includes non-residents of NB to make or receive purchases or to visit or for other social purposes.

Travellers to New Brunswick should consult New Brunswick Coronavirus

Newfoundland and Labrador

Entry restrictions:

the only individuals permitted to enter the province are those who are:

  • Residents of Newfoundland and Labrador, Nova Scotia, New Brunswick, and Prince Edward Island;
  • Asymptomatic workers and individuals who are subject to the Self-Isolation Exemption Order; and
  • Individuals who have been permitted entry to the province in extenuating circumstances, as approved in advance by the Chief Medical Officer of Health.

For more information on traveling to Newfoundland and Labrador: Newfoundland and Labrador COVID-19 information

Northwest Territories

Entry restrictions:

The Northwest Territories (NWT) Chief Public Health Officer has prohibited all travel into the Northwest Territories.

For more information on traveling to Northwest Territories coronavirus disease (COVID-19)

Nova Scotia

Entry restrictions:

No travel restrictions, however anyone who has travelled outside of Nova Scotia (including interprovincial) must self-isolate for 14 days as per provincial public health orders.

Travellers to Nova Scotia should consult Nova Scotia novel coronavirus (COVID-19)

Nunavut

Entry restrictions:

Nunavut’s Chief Public Health Officer (CPHO), 2020, to prohibit all travel within Nunavut that originated from across any inter-jurisdictional border. Only Nunavut residents and critical employees will be allowed into the territory.

Nunavut COVID-19 (novel coronavirus)

Ontario

Entry restrictions:

No travel restrictions beyond the Public health Agency of Canada order for 14 day mandatory quarantine (no symptoms) or isolation (with symptoms) for those who have recently returned to Canada.

Ontario: The 2019 Novel Coronavirus (COVID-19)

Prince Edward Island

Entry restrictions:

All non-essential travel into the province is prohibited. Peace officers are authorized to turn any person(s) away who attempts to enter the province for unnecessary travel and to require any person(s) to leave the province immediately. Screening measures are in place at all entry points to the province including the Charlottetown Airport.

Prince Edward Island COVID-19

Quebec

Entry restrictions:

Anyone returning from outside Canada must self-isolate for 14 days, whether they have COVID-19 symptoms or not.

Coronavirus disease (COVID-19) in Québec

Saskatchewan

Entry restrictions:

Travellers returning from international destinations (including the United States) are subject to a mandatory self-isolation public health order and federal quarantine requirements.

Travellers to Saskatchewan should consult Saskatchewan COVID-19

Yukon

Entry restrictions:

Travellers who are not residents of BC, NWT or Nunavut, or have travelled outside of those jurisdictions in the 14 days prior to entering Yukon are required to self-isolate in Whitehorse for 14 days.

Travellers to Yukon should consult Yukon: Find information about coronavirus (COVID-19)

Annex C: Removable non-medical masks or face coverings

It is important to understand that non-medical masks or face coverings have limitations and need to be used safely. Non-medical masks or face coverings are protective layers of absorbent fabric (e.g., cotton) that snugly fit over the nose and mouth and are secured to the face with ties or ear loops. They prevent respiratory droplets from contaminating others or landing on surfaces. Non-medical masks or face coverings alone will not prevent the spread of COVID-19. One must consistently and strictly adhere to good hygiene and public health measures, including frequent hand washing and physical (social) distancing.

Safe use of removable non-medical masks or face coverings

Removable masks or face coverings SHOULD:

  • Should be made of multiple layers of absorbent fabric (e.g., cotton)
  • Cover the mouth and nose (without big gaps)
  • Fit securely to the head with ties or ear loops
  • Allow for easy breathing
  • Be changed as soon as possible if damp or dirty
  • Stay the same shape after machine washing and drying

Removable masks or face coverings SHOULD NOT:

  • Be placed on children less than 2 years old
  • Be placed on anyone who is unconscious
  • Be placed on anyone unable to remove them without assistance
  • Be placed on anyone with a medical certificate indicating they should not wear a mask
  • Be made exclusively of plastic sheeting, lace or mesh, or materials that easily fall apart (e.g., tissues)
  • Be shared with others
  • Impair vision or interfere with tasks

When using a removable mask or face covering:

  • wash hands immediately before putting it on and immediately after taking it off (in addition to practicing good hand hygiene while wearing it)
  • it should fit well (non-gaping)
  • allow for easy breathing
  • do not share it with others

When wearing a mask or face covering, take the following precautions:

  • avoid touching the face covering or mask while using it
  • change a cloth face covering or mask as soon as it gets damp or soiled
  • put it directly into the washing machine or a bag that can be emptied into the washing machine and then disposed of
  • cloth face coverings or masks can be laundered with other items using a hot cycle, and then dried thoroughly
    • non-medical masks that cannot be washed should be discarded and replaced as soon as they get damp, soiled or crumpled
    • dispose of masks properly in a lined garbage bin

Annex D: Example Medical Certificates

Conditions Causing Elevated Body Temperatures

See Conditions Causing Elevated Body Temperatures

Conditions Preventing the Wearing of Face Masks or Face Coverings

See Conditions Preventing the Wearing of Face Masks or Face Coverings