Motor Vehicle Safety
Information: 1-800-333-0371
TP 14563 — Consumer Information Notice
Child Restraint Systems
2025-C01 E
April 4th, 2025
Manufacturer:
Nuna International B.V.
Van der Valk Boumanweg 178-c,
2352 JD Leiderdorp, Netherlands
Importer and distributor:
EI Brands Management Inc.
2520 avenue Marie-Curie
St-Laurent, Quebec H4S 1N1
Consumer contact:
Phone: 1-800-667-4111
Models affected:
Nuna Rava convertible car seats
|
Model number |
Description |
|---|---|
|
CS5102CV |
Caviar |
|
CS5102GR |
Granite |
|
CS5102NT |
Night |
|
CS5102LK |
Lake |
|
CS05108RVT |
Riveted |
|
CS05112RFD |
Refined |
|
CS05113HAZ |
Hazelwood |
|
CS05123MIN |
Mineral |
|
CS05125DDC |
Droplet Dot |
Dates of manufacture:
November 25, 2018 to December 20, 2024
Number of units sold:
41,264
Geographical Distribution:
Across Canada
Issue:
EI Brands Management Inc. (Nuna Canada) wants the public to know about a product update for some Nuna Rava convertible car seats. The seats include a functional front adjuster locking mechanism. In order for the seat to work properly and safely, it's important to keep the mechanism clean, because food or debris can interfere with its operation.
Company action:
To reduce the risk of food or debris entering into the mechanism, Nuna Canada is providing a new seat pad that covers the locking mechanism. To remove debris that may have built-up, Nuna Canada is also providing a free cleaning kit to use before installing the new seat pad and for cleaning the mechanism afterward.
What you should do:
Get a new seat pad and free cleaning kit from Nuna Canada: Nuna Rava Seat Pad and Cleaning Kit Request Form.
Make sure you have this information ready when you contact Nuna Canada:
- your car seat's model number
- its manufacturing date, and
- your updated mailing address
Transport Canada recommends checking that the harness straps stay tight by pulling on the straps every time you place a child in the car seat. Learn how to test a car seat's harness function.
If the straps loosen, food or debris can block the locking mechanism.
Follow the instructions to clean the mechanism, and if issues continue, contact Nuna Canada at 1-800-667-4111 or info@nunababy.ca.