Electric Vehicle Affordability Program: Resources for dealerships

This page includes information to help dealerships and authorized sellers. It includes information on how to enrol in the Electric Vehicle Affordability Program (EVAP) and how to submit a claim for reimbursement.

On this page

• Enrol in the EVAP
• Submit a claim
  • Submit an eligibility assessment (pre-approval)
  • Provide the incentive
  • Submit the claim
• After you submit a claim
  • Service standards
  • Check on a reimbursement request’s status

Enrol in the EVAP

To participate in the EVAP, your authorized representative must enrol your dealership or authorized seller in the program. As part of the enrolment process, some information must be provided, including the Canadian operating address, banking information and GST number.

If your dealership was enrolled in the previous iZEV Program, you will automatically be enrolled in EVAP. You will need to read and accept the terms and conditions in the new applicant guide. You can use your old login and password to access your account.

Third-party leasing companies and fleet management companies can act as an authorized seller and enrol in the program.

Learn more about options for third-party leasing companies.

Note: Dealerships that act as agents of leasing companies aren’t considered third-party leases since the dealership information appears on the lease agreement.

To enrol in the EVAP:

1. sign in to the EVAP portal using your GCKey
   • If you don’t have a GCKey, you will need to register for one using the same sign in link
2. navigate to “ZEV – Direct Deposit Enrolment for Businesses”
3. complete and submit the form as directed

Once you submit your enrolment form, it will be sent for processing. To validate your banking information, your bank account will be sent a test payment of $2.10. You will need to confirm that you’ve received this before your enrolment is complete

Submit a claim

Submit an eligibility assessment (pre-approval)

You must submit an eligibility assessment (pre-approval) through the EVAP portal before delivering the vehicle and providing the incentive.

This step:

• confirms the recipient’s eligibility
• confirms the eligibility of the final transaction value
• reserve funding for the transaction

To submit the eligibility assessment, the following information and document are required:

• the vehicle details, including the Vehicle Identification Number (VIN)
• the vehicle’s final transaction value
• the recipient's details
• the Consumer Consent Form (PDF, 220 KB) (completed digitally and submitted as a PDF)
  • Modified forms or handwritten forms will not be accepted

Once you successfully complete the eligibility assessment, you will receive an automatic email confirmation that includes a service request number and one of the following statuses:

• Eligibility assessed (pre-approved)

  The request has been reviewed and there are enough funds available. The pre-approval is valid for 90 days. You will get a confirmation email with instructions for uploading the required documents to complete the reimbursement request, including:

  • the sale or lease agreement
  • the Attestation Form (PDF, 193 KB)

  The incentive amount will be reserved until the claim is submitted, as long as it happens within 90 days of the confirmation email.

• Pending verification

  The eligibility assessment isn’t complete and needs further review. The assessment will be manually reviewed within 2 business days after which the status will update to “Eligibility Assessed” or “Rejected”.

Provide the incentive

Once your reimbursement request’s status changes to “Eligibility assessed”, you can apply the incentive directly to the bill of sale or lease agreement after taxes and fees. To complete this step:

1. add the incentive amount to the bill of sale or lease agreement and clearly note that the amount is the federal EVAP incentive
2. download and complete the Attestation Form (PDF, 193 KB)
   • Modified or handwritten forms will not be accepted
   • The information in the form must match the information on the final bill of sale or lease agreement
3. have the buyer sign the form

By signing the Attestation Form, the recipient acknowledges and agrees that they cannot receive more incentives than they’re eligible for.

Submit the claim

1. Sign in to the EVAP portal
2. Select your dealership or authorized seller
3. Go to “I want to view all EVAP requests submitted for this dealership/authorized seller”
4. Search the service request number from your eligibility assessed request
5. Upload digital copies of:
   • the completed and signed bill of sale or lease agreement
   • the completed and signed Attestation Form

The bill of sale or lease agreement must be complete, signed by both parties and easy to read.

Bills of sale, lease agreements, consent forms, attestation forms or proof of registration sent by email will not be processed. Only documents submitted via the EVAP portal will be accepted.

To protect buyers’ privacy, make sure that the documents you upload do not include:

• drivers’ licence numbers
• copies of drivers’ licences
• credit card or bank information

If this information appears on a required document, it may be redacted (crossed out to the point it is unreadable).

After you submit a claim

As part of the reimbursement request review, we will confirm that the vehicle is registered to the person or organization named in the request. This is done by checking the provincial or territorial vehicle registration databases.

If we can’t confirm that the vehicle is registered, you will need to submit proof of registration before the request can be reimbursed.

Service standards

You can check the status of your requests on the EVAP portal.

The dealership should be reimbursed within 20 business days after getting an email confirming that the reimbursement request has been approved.

You will get an email when:

• a request is approved, and
• a payment is issued

Check on a reimbursement request’s status

Once a request is successfully submitted, its status will change as it moves through the review process.

Table 1: Request statuses and descriptions

Status	Description
Eligibility assessed	The eligibility assessment has been reviewed and there are enough funds available. The eligibility is valid for 90 days. You will get a confirmation email with your Service Request ID and instructions on how to upload the required documents.
Pending verification	The eligibility assessment isn’t complete and is waiting for further review.
Submitted	The claim was successfully submitted, but it hasn’t been processed yet.
Picked up	The claim has been assigned to a Program Officer, who will review it in the coming days.
Waiting for information	We need more information to validate your reimbursement request. You will get an email with instructions on what to send and how to send it. You will have one week to upload the documents through the portal. If documents are missing after two reminders, the claim will be rejected.
In review	You’ve submitted the requested documents. A Program Officer is checking if your request is eligible for reimbursement. If additional information or documents are needed, an email will be sent.
Eligibility validated	Your request has been deemed eligible for reimbursement.
VIN verified	The vehicle has been confirmed as registered to the person or business receiving the incentive.
Approved for rebate	The reimbursement has been approved. A confirmation email has been sent. You will receive payment within 20 business days.
Rebate sent	Payment has been sent to the dealership. You will receive a confirmation email with: the payment amount the service request ID, and the Vehicle Identification Number (VIN) Banks may take up to 5 business days to deposit the funds.
Rejected	The reimbursement request is incomplete or doesn’t meet the program rules. You will receive an email with the reason why it was rejected, along with your Service Request ID and the VIN.