iMHZEV - Program resources for dealerships

Dealerships

IMPORTANT: Enrolment to iMHZEV for dealerships and authorized sellers as well as the mandatory forms for the program are now available. Eligibility Assessment requests and complete submission an Incentive request for reimbursement are now available through the iMHZEV Online Application.

In order to submit a request, you must enrol your dealership/authorized seller in the iMHZEV Program: iMHZEV Dealership Enrolment.

After your enrolment is approved, you may submit a request for reimbursement: iMHZEV Requests.

Use the latest versions of the iMHZEV forms when you submit requests for payment:

Incentive request process: How do I get reimbursed for an incentive provided for an eligible vehicle?

Reimbursement is only given to dealerships/authorized sellers located in Canada. Purchasing or leasing organizations cannot submit a request for reimbursement, only dealerships/authorized sellers can.

To be reimbursed, your authorized representative must register/enrol your dealership/authorized seller online with Transport Canada. As part of the registration process, they will need to submit some information including the Canadian operating address, direct deposit information and GST number.

Before providing an incentive:

Determine whether a new zero-emission vehicle meets the eligibility criteria (vehicle description and eligibility date) as specified on the list of eligible vehicles.

Determine the maximum eligible incentive amount. By referring to Transport Canada's list of eligible vehicles you will see the maximum eligible incentive amount per vehicle.

If you’re not sure whether a vehicle is eligible, email: IMHZEVProgram-ProgrammeIVMLZE@tc.gc.ca.

Obtain eligibility assessment from Transport Canada through the iMHZEV online application:

  1. Have the eligible purchasing/leasing organization (end user of the incentive) fill out the Organization Consent Form. This form is mandatory. Make sure that all required forms are the most up to date, complete, signed and easy to read. We will not accept modified versions of the forms.
  2. Your authorized representative will need to use the iMHZEV online application to submit an eligibility assessment request, along with the Organization Consent Form, and the sale/lease details. Make sure that all documents/information are correct, complete and include all signatures and information required. Incomplete applications won't be processed.
  3. For privacy reasons, make sure that the supporting documents don't include:
    1. any drivers' licence numbers;
    2. any copies of drivers' licences;
    3. any credit card information/bank information.
      1. If needed, you can redact (cross out to the point it is unreadable) this information if it's included on any documents you need to submit).
  4. If your eligibility assessment request was submitted successfully, you'll receive an email confirmation including a service request ID for the request.

Transport Canada will review the request and confirm eligibility for all complete, eligible incentive requests (until available funding  is exhausted). The incentive request for reimbursement can then be submitted by uploading the remaining required documents (Incentive Received Form and Sale/Lease Agreement) to the service request ID that was provided via the iMHZEV online application.

To provide the incentive:

  1. Apply the incentive directly to the price of the vehicle after taxes and fees have been applied. This is usually done by entering the amount as part of the purchasing/ leasing organization's down payment with a note on the bill of sale or lease agreement that the amount indicated is the federal iMHZEV Program incentive.
    1. Do not apply a reduced incentive amount before taxes and other fees have been applied to the sale/lease.
  2. Have the buyer fill out the Incentive Received Form. This form is mandatory. Make sure that all required forms are the most up to date, complete, signed, and easy to read. We will not accept modified versions of the forms.
  3. Make sure that the bill of sale or lease agreement is complete, signed by both parties and easy to read. It should also clearly identify the federal incentive amount applied under the iMHZEV Program.

To provide the incentive for a third-party lease:

  • Option 1: The incentive is being provided to the leasing/fleet management company purchasing from your dealership and they are NOT providing it to the leasing organization
    • This will count towards the Leasing company's maximum 10 incentives per calendar year. The following is required:
      1. Sales Agreement from your dealership to the Leasing company (complete and signed including all pages and the appropriate incentive amount applied);
      2. Organization Consent Form completed by the authorized leasing company representative that signed the Sales Agreement; and
      3. Incentive Received Form completed by the authorized leasing company representative that signed the Sales Agreement.
  • Option 2: The incentive is being provided to the leasing/fleet management company purchasing from your dealership and they ARE providing the incentive towards the leasing organization.
    • This will count towards the leasing organizations maximum incentives in a calendar year. The following is required:
      1. Sales Agreement from your dealership to the Leasing/fleet management company (complete and signed including all pages and the appropriate incentive amount applied);
      2. Lease Agreement from the Leasing/fleet management company to the leasing organization (complete and signed including all pages and the appropriate incentive amount applied);
      3. Organization Consent Form completed by the leasing organization (end recipient of the incentive); and
      4. Incentive Received Form completed by the leasing organization (end recipient of the incentive).

An easy way to identify this is by adding a line item on the bill of sale or lease agreement with the relevant incentive amount (on the same line) stating: "Federal iMHZEV Program"

To get reimbursed:

  1. Your authorized representative will need to use the iMHZEV online application to finalize and submit the incentive request for reimbursement by uploading the remaining required documents (Incentive Received Form and Sale/Lease Agreement) to the service request ID that was provided. Make sure that all documents are complete and include all signatures and information required. Incomplete applications won't be processed until all required information and documents are received.
  2. For privacy reasons, make sure that the supporting documents don't include:
    1. any drivers' licence numbers;
    2. any copies of drivers' licences; and
    3. any credit card information/bank information.
      1. If needed, you can redact (cross out to the point it is unreadable) this information if it's included on any documents you need to submit).
  3. Transport Canada will review the application and pay all complete, eligible incentive requests. The status of each request can be viewed on the iMHZEV online application.

Incentive request process: Registration Validation

As part of our review, we will confirm that the vehicle is registered to the organization indicated in the incentive request form and supporting documents through the relevant provincial/territorial vehicle registration database.

If we can't confirm that the vehicle is registered, you will need to send us proof of registration before we can process the request.

Incentive request process: Service Standard

The dealership/authorized seller should receive the reimbursement within 20 business days following the email notification that the iMHZEV program grant application has been approved.

The online system will notify you by email when a request has been approved, and when a payment has been issued. The status of each request can be viewed on the iMHZEV online application.

iMHZEV Online Application: request status

Successfully submitted requests will have one of the following statuses (please note that the status of your requests will change depending on where it is in the request process):

Eligibility Assessed:

The eligibility of the request has been assessed. There are sufficient funds available, and the eligibility assessment request will be valid for 90 days. You should receive an email confirmation, including a service request ID and directions how to upload the required documents to complete submission of your request.

Pending Verification:

The eligibility assessment is pending further verification. You will receive an email notification once the eligibility has been assessed.

Submitted

The incentive request has been successfully submitted but has not been processed. You should receive an email confirmation, including a service request ID for the request.

Picked Up

A Program Officer has been tasked with your request; it will be reviewed in the next few days.

Waiting for Information

We need more information in order to make sure that your request is valid.

If this happens, you’ll receive an email explaining what information we need and how to send it to us. Please make sure to send us information using the method we explain in the email. Most documents can be re-uploaded through your original request in the application.

In Review

You have successfully uploaded the requested document. A Program Officer will review the information.

Eligibility Validated

We have determined that the request is eligible for reimbursement.

VIN Verified

We have confirmed that the vehicle is registered to the business that received the incentive.

Approved for Rebate

The request has been approved. You will receive an email notification that you should be reimbursed in 20 business days.

Rebate Sent

The dealership has been sent a payment, and you’ll be notified by email. This email will include the payment amount, the service request ID and the Vehicle Identification Number. Some banks may take up to 5 business days to deposit the funds into your account.

Rejected

The request is incomplete or does not meet our Program requirements, so it has been rejected. You will receive an email with the Service Request ID and VIN outlining the details of the rejection.

Important: Please note that Transport Canada will not be held liable for incentives provided for ineligible vehicles and that Transport Canada reserves the right to refuse requests for reimbursement that do not meet the Program’s terms and conditions.

For answers to frequently asked questions regarding the iMHZEV program, please visit the « iMHZEV Program – questions and answers » webpage. For further assistance please contact the iMHZEV Program via email at IMHZEVProgram-ProgrammeIVMLZE@tc.gc.ca.