2021 Annual statistics

Total Number of Calls: 16,162

Type of Calls:

Technical

Regulation

Information

Other

6,258

1,174

6,349

2,381

1,490 calls represented an emergency situation (see the distribution below)

Total Number of Communications (includes calls, emails, and faxes): 28,813

Type of Communications:

Technical

Regulation

Information

Other

13,346

1,433

11,648

2,386

Source of initial emergency call

Source

Number

Shipper

77

Carrier

439

Consignee

12

Fire Department

272

Police Department

33

Hazmat Contractor

40

Poison Control Centre

57

Mutual Aid Group

0

Emergency Call Centre

21

Ambulance Service

5

Medical Facility

14

Laboratory

6

Government

176

Private Citizen

185

Manufacturing Facility

20

Distributor/Retail

37

End User

84

Others

12

Emergencies by location

Location

Number

British Columbia

212

Alberta

363

Saskatchewan

68

Manitoba

54

Ontario

346

Quebec

343

New Brunswick

30

Nova Scotia

24

Prince Edward Island

2

Newfoundland and Labrador

8

Yukon

3

Northwest Territories

4

Nunavut

2

International

33

Emergencies by class of dangerous goods *

Class

Number

Class 1

18

Class 2

297

Class 3

439

Class 4

19

Class 5

89

Class 6

92

Class 7

7

Class 8

378

Class 9

55

Other**

383

*includes primary and subsidiary classes, and possibly multiple DG's per emergency.

**Includes incidents with unidentified or non-regulated DGs and mixed loads.

Emergencies by transport mode

Transport Mode

Number

Road

586

Rail

207

Air

31

Marine

15

Non transport

651