1. Routes?
- Cuba, Dominican Republic, Mexico
2. Product used?
- P.S.A. Non-Flammable Aircraft Insecticide aerosol
3. Method: (a) Residual; (b) Top of descent; (c) Blocks away
- Top of descent
4. Time of year when disinsection is conducted?
- Year round
5. How are passenger complaints handled?
- On board by operating crew, or after the flight by the Company Aviation Safety Officer
6. Who handles questions from the public?
- Company Aviation Safety Officer
Telephone: 1-250-491-5500
E-mail: safety@flightcraft.ca
7. What kind of information is provided?
- Product used, how and when it is used
8. When are passengers notified of procedure?
- On board announcement made prior to spraying cabin