Appendix A
1. General
1.1 Access to the AMES system is a 3-step process:
- User ID/Password Authorization through the Access Control office.
- Completion of AMES training.
- Authorization through AARPG (AME Lic/Trng)
2. User ID/Password Authorization
2.1 In order to obtain access to TC programs personnel are required to complete a User ID/Password Authorization form (#09-0231).
2.2 This form is required to be signed by the applicable responsibility center Manager and forwarded to:
- Access Control - ARCDA (facsimile: 613-991-2048)
3. AMES Training
3.1 In order to be granted access to AMES regions are required to ensure that personnel have received training appropriate to the access level being requested on the system. Training is required to be provided by existing personnal who are proficient on the system and the in accordance with the AMES user manual (available on the AMES website).
3.2 Request for access will not be authorized by AARPG until confirmation of training has been received. Regions are to forward an email to AARPG (see contacts in item 3.3.) with the following information:
- The individuals branch/division designator (e.g. AARPG)
- Level of access requested (2 = modification; 3 = view only)
- Confirmation that appropriate training has been completed
- The need for AMES access (i.e. exam invigilator, etc)
- The individuals employment status (indeterminate or casual/term)
Note - In order to retain a measure of control over the AMES users access, individuals with casual/term status will be granted AMES authorization for a period of 6 months. Upon completion of the 6 months the AMES system will automatically terminate access authorization. Should the individual's casual/term employment continue the Supervisor is required to forward confirmation to AARPG requesting an additional 6-month access period.
3.3 AARPG contacts are:
- Laurie White - Technical Support (whitel@tc.gc.ca) 613-952-4459
- Martin Truman - CASI (trumanm@tc.gc.ca) 613-952-4390
- Traci Brittain - Superintendent (brittat@tc.gc.ca) 613-952-4392
3.4 Upon receipt of the required information AARPG will assign the required AMES access and notify the individual via email.
4. Photographs
4.1 Photographs are to be processed in accordance with the guidance provided in MSI 18.
5. Program Assistance
5.1 For data entry problems only - use the "Contact Us" button at the top of the AME menu. Record the problem and hit the send button. An email will automatically be forwarded to AARPG for review and action as required (amesdatachange@tc.gc.ca).
5.2 For all other system problems - contact TC Assist at 613-991-8908.
6. AMES Program user instructions
6.1 For information/instruction on how to use the new AMES system refer to the User Manual that is available on the web site.