Transport Canada - Civil Aviation
Level of Service Summary Regulatory Fee: No
Transactions Completed Between: 01/04/2011 TO 31/03/2012
For BRANCH: MA
Date Produced: 23/05/2012 ATS‑05
Time Produced: 12:02:27PM
| Sub Activity | Service Standards | Total # of transactions | Within Normal Service Standard Level | Within Maximum Service Standard Level | Beyond Maximum Service Standard Level | Average Days | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| Normal Days | Maximum Days | # (trans) | % | # (trans) | % | # (trans) | % | |||
| 7.5 Deregistration of an aircraft | 1 | 3 | 13 | 2 | 15% | 2 | 15% | 9 | 69% | 15.4 |
| 12.18 Verification letter | 10 | 10 | 137 | 136 | 99% | 0 | 0% | 1 | 1% | 2.7 |