Transport Canada - Civil Aviation
Level of Service Summary Regulatory Fee: No
Transactions Completed Between: 01/04/2011 TO 31/03/2012
For BRANCH: PA
Date Produced: 23/05/2012 ATS-05
Time Produced:11:57:56AM
| Sub Activity | Service Standards | Total # of transactions | Within Normal Service Standard Level | Within Maximum Service Standard Level | Beyond Maximum Service Standard Level | Average Days | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| Normal Days | Maximum Days | # (trans) | % | # (trans) | % | # (trans) | % | |||
|
7.5 - Deregistration Of An Aircraft |
1 | 3 | 164 | 99 | 60% | 25 | 15% | 40 | 24% | 8.0 |
|
10.1 - Schedule Written Exam(S) |
10 | 30 | 2 | 1 | 50% | 1 | 50% | 0 | 0% | 16.0 |
|
12.18 - Verification Letter |
10 | 10 | 331 | 327 | 99% | 0 | 0% | 4 | 1% | 1.9 |
|
13.4 - Issue A Private Operator |
60 | 120 | 2 | 1 | 50% | 0 | 0% | 1 | 50% | 129.0 |
|
13.5 - Amend A Private Operator Certificate |
30 | 90 | 4 | 1 | 25% | 2 | 50% | 1 | 25% | 54.5 |
|
13.6 - Amend A Private Operator Certificate - New Aircraft Type |
30 | 90 | 7 | 0 | 0% | 2 | 29% | 5 | 71% | 107.3 |
|
13.44 - Issue Special Flight Operations
|
10 | 20 | 2 | 1 | 50% | 1 | 50% | 0 | 0% | 11.5 |
|
13.45 - Issue Special Flight Operations
|
10 | 20 | 17 | 4 | 24% | 5 | 29% | 8 | 47% | 23.6 |
|
13.46 - Issue Special Flight Operation Certificate - |
20 | 27 | 14 | 52% | 5 | 19% | 8 | 30% | 21.1 | |
|
15.9 - Flight Training Device Approval -
|
20 | 40 | 2 | 2 | 100% | 0 | 0% | 0 | 0% | 5.0 |
|
15.20 - Rocket Launch |
10 | 20 | 2 | 0 | 0% | 2 | 100% | 0 | 0% | 15.5 |
|
15.24 - Minimum Equipment List - Initial |
150 | 210 | 5 | 5 | 100% | 0 | 0% | 0 | 0% | 42.4 |
|
15.25 - Minimum Equipment List - Amendment |
150 | 210 | 5 | 1 | 20% | 2 | 40% | 2 | 40% | 157.6 |
|
17.1 - Initial Manual Approval |
60 | 60 | 19 | 14 | 74% | 0 | 0% | 5 | 26% | 53.8 |
|
17.2 - Manual Amendment |
60 | 60 | 259 | 201 | 78% | 0 | 0% | 58 | 22% | 42.7 |
|
18.3 - Pilot Examiner Appointment |
40 | 60 | 50 | 38 | 76% | 4 | 8% | 8 | 16% | 32.5 |
|
18.4 - Authorized Check Pilot |
15 | 30 | 100 | 51 | 51% | 20 | 20% | 29 | 29% | 28.4 |
|
18.5 - Minister's Delegate - Maintenance Appointment / Renewal |
15 | 30 | 19 | 5 | 26% | 2 | 11% | 12 | 63% | 59.1 |