Remote acceptance of dangerous goods transported by air

Remote acceptance is a practice where a package containing dangerous goods that are to be shipped by air is verified remotely by an acceptance agent at another location for compliance with applicable regulatory requirements, including the Transportation of Dangerous Goods Regulations. This may include the use of video calls, email, the sharing of photographs and other checks carried out by a person who is present with the package at the direction of the remote agent. Once it is confirmed that the package is compliant, the package is deemed accepted and can be placed on the aircraft for transport. This practice has been permitted in the past for some remote locations, however, Transport Canada now considers this practice to be acceptable at all locations in Canada.

For air carriers to make use of this practice, Transport Canada requires that the practice be listed and described in detail within the Dangerous Goods chapter of their Company Operations Manual (COM) and that the COM receives approval from Transport Canada Civil Aviation. Practices must still comply with the International Civil Aviation Organization (ICAO) Technical Instructions for the Safe Transport of Dangerous Goods by Air.

Contact us

Have questions about the Transportation of Dangerous Goods Regulations? Contact a dangerous goods inspector in your region:

Atlantic
1-866-814-1477
TDG-TMDAtlantic@tc.gc.ca

Quebec
1-514-633-3400
TMD-TDG.Quebec@tc.gc.ca

Ontario
1-416-973-1868
TDG-TMDOntario@tc.gc.ca

Prairie & Northern
1-888-463-0521
TDG-TMDPNR@tc.gc.ca

Pacific
1-604-666-2955
TDGPacific-TMDPacifique@tc.gc.ca