Learn the results of our service standard performance for 2020 to 2021.
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Overview of results
Overall, Transport Canada met the 80% service performance target in relation to the delivery of its grant and contribution programs.
Areas for improvement
Transport Canada will continue to look for opportunities to improve how the department delivers grant and contribution programs. This includes enhancements to the automation of related business processes with regard to the collection and management of required information.
Contact
For more information on Transport Canada’s service standard performanceFootnote 1 as it relates to grant and contribution programs or to make a complaint, please contact:
Centre of Expertise on Transfer Payments
Transport Canada, Place de Ville Tower C, (AHIA) Ottawa, ON K1A 0N5
TC.FundingPrograms-ProgrammesdeFinancement.TC@tc.gc.ca
Mandatory departmental service standards
Acknowledge receipt of application
| Program name | 2019-2020 | 2020-2021 | ||||
|---|---|---|---|---|---|---|
| Number of occurrences | Number of occurrences met | Performance (%) | Number of occurrences | Number of occurrences met | Performance (%) | |
| Airports Capital Assistance Program | 58 | 53 | 91% | 105 | 104 | 99% |
| Contribution in Support of Boating Safety | 14 | 14 | 100% | 41 | 41 | 100% |
| Community Participation Funding Program | - | - | - | 24 | 24 | 100% |
| Grants and Contributions to Support Clean Transportation Program | 21 | 21 | 100% | 24 | 24 | 100% |
| Community Participation Funding Program | 134 | 133 | 99% | 24 | 24 | 100% |
| Rail Safety Improvement Program | 248 | 248 | 100% | 422 | 422 | 100% |
| Program to Advance Indigenous Reconciliation | 70 | 70 | 100% | 58 | 58 | 100% |
| Program to Protect Canada's Coastlines and Waterways | 14 | 14 | 100% | 23 | 23 | 100% |
| Port Asset Transfer Program | 7 | 7 | 100% | - | - | - |
| National Trade Corridors Fund | 145 | 145 | 100% | 106 | 106 | 100% |
| Grants and Contributions to support the Transportation Assets Risk Assessment initiative | 17 | 17 | 100% | 11 | 11 | 100% |
| Grants and Contributions for the Northern Transportation Adaptation Initiative | 19 | 19 | 100% | 5 | 5 | 100% |
| Incentive for Zero Emissions Vehicles (iZEV) | 43,930 | 43,930 | 100% | 37,198 | 37,198 | 100% |
| Airports Operations and Maintenance Subsidy Program | - | - | - | 19 | 19 | 100% |
| Payments to other governments or international agencies for the operation and maintenance of airports, air navigation and airways facilities | - | - | - | 1 | 1 | 100% |
| Remote Passenger Rail Program | - | - | - | 10 | 9 | 90% |
| Road Safety Transfer Payment Program | - | - | - | 46 | 46 | 100% |
Issue payment
| Program name | 2019-2020 | 2020-2021 | ||||
|---|---|---|---|---|---|---|
| Number of occurrences | Number of occurrences met | Performance (%) | Number of occurrences | Number of occurrences met | Performance (%) | |
| Airports Capital Assistance Program | 69 | 63 | 91% | 52 | 49 | 94% |
| Asia-Pacific Gateway and Corridor Transportation Infrastructure Fund | 9 | 6 | 67% | 8 | 8 | 100% |
| Contribution in Support of Boating Safety | 15 | 15 | 100% | 11 | 11 | 100% |
| Community Participation Funding Program | 91 | 91 | 100% | 31 | 31 | 100% |
| Grants and Contribution to Support Clean Transportation Program | 11 | 10 | 91% | 11 | 11 | 100% |
| Gateways and Border Crossings Fund | 6 | 6 | 100% | 3 | 3 | 100% |
| Rail Safety Improvement Contribution Program | 95 | 90 | 95% | 74 | 74 | 100% |
| Grant for Innovative Solutions Canada | 3 | 3 | 100% | 6 | 6 | 100% |
| Grants and Contributions for the Northern Transportation Adaptation Initiative | 10 | 8 | 80% | 10 | 10 | 100% |
| Grants and Contributions to support the Transportation Assets Risk Assessment initiative | 9 | 7 | 78% | 12 | 9 | 75% |
| National Trade Corridors Fund | 107 | 100 | 93% | 155 | 144 | 93% |
| Program to Advance Indigenous Reconciliation | 95 | 95 | 100% | 63 | 63 | 100% |
| Program to Advance the Transportation Innovation | 22 | 21 | 95% | 9 | 9 | 100% |
| Port Asset Transfer Program | 5 | 4 | 80% | - | - | - |
| Program to Protect Canada's Coastlines and Waterways | 81 | 75 | 93% | 91 | 88 | 97% |
| Airports Operations and Maintenance Subsidy Program | 14 | 12 | 86% | 12 | 9 | 75% |
| Allowances to former employees of Newfoundland Railways, Steamships and Telecommunications Services transferred to Canadian National Railways | 12 | 11 | 92% | 12 | 12 | 100% |
| Contribution Program for the Centre of Excellence for Marine Transportation of Oil and Liquefied Natural Gas | 1 | 1 | 100% | 2 | 2 | 100% |
| Ferry Services Contribution Program | 26 | 25 | 96% | 37 | 32 | 86% |
| Grant to the International Civil Aviation Organization (ICAO) for Cooperative Development of Operational Safety and Continuing Airworthiness Program (COSCAP) | 1 | 1 | 100% | - | - | - |
| Grant to the Province of British Columbia in respect of the provision of ferry and coastal freight and passenger services | 4 | 4 | 100% | 4 | 4 | 100% |
| Labrador Coastal Airstrips Restoration Program | 1 | 1 | 100% | 1 | 1 | 100% |
| Northumberland Strait Crossing Subsidy Payment under the Northumberland Strait Crossing Act (S.C., 1993, c. 43) | 1 | 1 | 100% | 1 | 1 | 100% |
| Contributions to provinces toward highway improvements to enhance overall efficiency and promote safety while encouraging industrial development and tourism from a regional economic perspective: Outaouais Road Development Agreement | 1 | 1 | 100% | - | - | - |
| Payments to other governments or international agencies for the operation and maintenance of airports, air navigation and airways facilities | 1 | 1 | 100% | 1 | 1 | 100% |
| Payments to the Canadian National Railway Company in respect of the termination of the collection of tolls on the Victoria Bridge, Montreal and for rehabilitation work on the roadway portion of the Bridge (Vote 107, Appropriation Act No. 5, 1963, S.C., 1963, c. 42) | 4 | 4 | 100% | 5 | 5 | 100% |
| Remote Passenger Rail Program | 13 | 13 | 100% | 10 | 8 | 80% |
| Road Safety Transfer Payment Program | 13 | 12 | 92% | 13 | 13 | 100% |
| Transportation Association of Canada | 5 | 5 | 100% | 12 | 12 | 100% |
| Incentive for Zero Emissions Vehicles (iZEV) | 38,432 | 21,335 | 56% | 37,198 | 14,395 | 39% |
| Program to Address Disturbances from Vessel Traffic | 1 | 1 | 100% | 3 | 3 | 100% |
| Contributions to Ensure Air Services to Remote Communities | - | - | - | 7 | 6 | 86% |
| Canadian Transportation Research Forum | - | - | - | 1 | 1 | 100% |