A railway carrier must immediately report any potential threat or other security concern by telephone to Transport Canada's Situation Centre.
Telephone: 613-995-9737
Toll-Free: 1-888-857-4003
TTY: 1-888-675-6863
Contents of the Report
When a railway carrier contacts Transport Canada's Situation Centre, the following information must be included in the report, if applicable, and to the extent known:
- Name of railway carrier and contact information, including telephone number and email address;
- Name of the individual reporting the security concern, their position title and contact information, including their phone number and e-mail address where they may be reached for follow-up questions concerning the incident;
- Any information that identifies the train, including the train number and its itinerary and line or route position;
- Location of the incident such as the subdivision, and mile marker including town/city or address of the facility;
- Classification and quantity of dangerous goods (It is recommended that the UN number be included); and
- A description of the potential threat or security concern, including:
- the date and time that the railway carrier became aware of it and any incident linked to it;
- whether there were any deaths or injuries, property or environmental damage, or any train delays as a result of the incident (It is recommended that you include as much information as possible on the incident).
A reporting template has been developed to assist railway carriers in recording information about a potential threat or other security concern.
Potential Threats and Other Security Concerns
Report potential threats and other security concerns, including: |
Examples/Guidance |
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(a) Any interference with a train crew. |
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(b) Any bomb threats, either specific or non-specific. |
Any bomb threats received through any means/medium. Specific: Detailed knowledge of device and location; specified date, time, exact location or route or train identification, named rail company. Non-specific: Unspecified location and/or date and time. No identifying information of route, train or rail company. |
(c) Any reports or discoveries of suspicious items that result in a disruption of railway operations. |
Suspicious packages or items unattended/hidden or not typical to the environment and/or seem out of place may include but are not limited to:
Items placed purposefully obstructing railway track or affecting railway operations such as:
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(d) Any suspicious activities observed on or near a railway vehicle, at or near infrastructure used in railway operations or at or near a facility or location used in railway operations. |
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(e) The discovery, seizure or discharge of a firearm or other weapon on or near a railway vehicle, at or near infrastructure used in railway operations or at or near a facility or location used in railway operations. |
Other weapons may include:
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(f) Any signs of tampering with a railway vehicle if the railway carrier determines that security has been compromised. |
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(g) Any information relating to the possible surveillance of a railway vehicle, of infrastructure used in railway operations or of a facility or location used in railway operations. |
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Please note that these examples were developed for guidance purposes. The regulatory requirements for rail security reporting are not limited to these examples. |
As more information on the incident becomes available, the railway carrier is encouraged to report any subsequent updates to Transport Canada's Situation Centre.
There are also reporting requirements under the Transportation of Dangerous Goods Regulations that may apply to railway carriers. For more information, please visit: https://tc.canada.ca/en/dangerous-goods/part-8