Motor Vehicle Safety
Information: 1-800-333-0371
TP 14566 — Public Notice
Child Restraint Systems
2015-P05 E
October 29, 2015
Manufacturer:
Diono, LLC
418 Valley Avenue NW, Suite 100
Puyallup, WA 98371
Phone: 253-268-2500
Fax: 253-268-2505
Importer and distributor:
Diono Canada ULC
50 Northland Road
Suite 400
Waterloo, ON
N2V 1N3
Consumer contact:
Customer Service: 1 866-954-9786
Email: dionoCA@diono.com
Media Contact:
Oliver Vicente 253-268-2500
Models affected:
Diono Cambria
Numbers: 31010-CA, 31030-CA, 31110-CA, 31120-CA
Dates of Manufacture:
2014-05-15 to 2015-02-15
Number of Units:
2,519
Geographical Distribution:
Across Canada
Issue:
Diono Canada and Transport Canada wish to inform the public of a non-compliance involving certain Diono Cambria booster seats. The fabric cover of the affected booster seats does not conform to the flammability requirements indicated in the Motor Vehicle Restraint Systems and Booster Seats Safety Regulations.
Safety Risk:
Transport Canada's compliance testing program revealed this concern and notified the company. The company was able to determine that for the range of manufacturing dates indicated above, the fabric layers of the cover were assembled using glue which increases the burn rate of the fabric. In the case of a vehicle fire, the fabric cover may not self-extinguish or may burn too quickly, accelerating the spread of the fire.
Company Action:
Diono has altered their assembly process to eliminate the use of glue in their covers. All retailers will be advised on what to be done with the affected units. Diono will also contact all registered owners with instructions on how to obtain the replacement fabrics for the affected restraint systems, free of charge.
Consumer Recourse:
Parents and caregivers should contact Diono as soon as possible to obtain a replacement cover. All non-registered consumers or consumers who have moved are encouraged to contact Diono Canada, ULC by email or by phone for instructions on obtaining the replacement cover. The affected seats should not be returned to retailers or the company.