TP 14563 - Consumer Information Notice
Child Restraint Systems
2008-C01 E rev.1
December 23, 2008
revised 23-Feb-2009
Road Safety
Information: 1-800-333-371
Manufacturer:
Evenflo Company, Inc.
1801 Commerce Drive
Piqua OH 45356 USA
Importer and Distributor:
Evenflo Canada
6345 Dixie Road, Unit 1
Mississauga ON L5T 2E6
Consumer Contact:
1-937-773-3971
Models Affected:
Triumph Advance, Models 3801783C, 3801810C
Dates of Manufacture:
December 18, 2007 - December 16, 2008 (revised)1
Number of Units:
14,580
Geographic Distribution:
Across Canada
Issue:
Evenflo Company, Inc. and Transport Canada wish to inform the public of an error on both the English language label (numbered 25802355) and the French language label (numbered 25802349) where there is a warning stating that the restraint cannot be used on aircraft. The label number is printed on the lower right hand corner. This warning statement on these labels is not correct and conflicts with the information provided in the instruction manual.
Page 7 of the English language manual and page 7 of the French language manual both state correctly that the subject Triumph Advance models can be used on aircraft.
The labels, in both official languages, have been corrected in all subsequent units manufactured. The manufacturer will provide replacement stick-on labels upon request.
Evenflo Company, Inc. and Transport Canada wish to inform all parents and caregivers of the error so as to eliminate any possibility of confusion and possible inconvenience.
Consumer Recourse:
Consumers may call the Evenflo Company, Inc. helpline at 1-937-773-3971 to request correct replacement labels.
1 This revision extends the dates of manufacture of affected units from July 15, 2008 to December 16, 2008.