Road Safety
Information: 1-800-333-0371
TP 14566 – Public Notice
Child Restraint Systems
2014-P05 E
July 22, 2014
Manufacturer:
Diono, LLC
418 Valley Avenue NW, Suite 100
Puyallup, WA 98371
U.S.A.
www.diono.com
Importer and Distributor:
Diono, LLC
50 Northland Road, Suite 400
Waterloo, ON N2V 1N3
www.ca.diono.com
Consumer Contact:
Toll free:
1- 866-954-9786
Media Contact:
Oliver Vicente, Marketing Director
T - 253-268-2522 or
Oliver.vicente@diono.com
Models and Model Numbers Affected:
Little Tikes Booster Seat:
Model #s: 221200
Dates of Manufacture:
November 2013 through January 2014
Number of Units:
14,464
Geographic Distribution:
Across Canada
Issue:
Diono Canada and Transport Canada wish to inform the public of discrepancies between the English and French mass and height requirements indicated on the labelling affixed to the booster seat, as well as in the instruction manual. Specifically, the French mass in “kg” does not match the mass in “lb,” nor does it match the English labelling. Secondly, the maximum height indicated on the French label, in both units of measure, is incorrect and does not match the English label. Furthermore, the height ranges indicated in the French version of the instruction manual are incorrect, and do not match those indicated in the English version.
The correct weight range for this booster seat is:
18 – 50 kg (40 – 110 lbs)
The correct height range for this booster seat is:
97 – 153 cm (38” – 60”)
Safety Risk:
Transport Canada’s compliance inspection program revealed these errors, as well as other label and instruction manual issues, and notified the company. While they may be confusing, there are no explicit safety risks associated with the errors. However, users should ensure that the correct weight and height range requirements of the booster are respected.
To date, there have been no reported injuries associated with the incorrect weight and height requirements on the French labelling and in the French instruction manual.
Company Action:
Diono will contact all registered owners with instructions on how to obtain the corrected instruction manuals and labels, free of charge.
Consumer Recourse:
Parents and caregivers can continue to use the affected Little Tikes booster seat safely so long as the aforementioned weight and height requirements are followed. All non-registered consumers, or consumers who have moved are encouraged to contact Diono at 1- 866-954-9786 for instructions on obtaining the revised instruction manual and labels. The affected booster seats should not be returned to Diono or to the retailer.