Right to Refuse Dangerous Work on Board Aircraft While in Operation - TP 13537

The Canada Labour Code (CLC), Part II, is the law that protects the health and safety of all employees under federal jurisdiction while they’re at work.

The code gives these employees 3 basic rights:

  • the right to know
  • the right to participate, and
  • the right to refuse dangerous work.

This brochure will focus on the right to refuse dangerous work.

For more info on this topic, refer to Canada Labour Code Part II, Section 128.

Who can refuse dangerous work on-board aircraft while in operation?

Employees who are subject to the Canada Labour Code, Part II can refuse dangerous work on-board aircraft while in operation. An employee can’t refuse to work if:

  • refusal would endanger the life, health or safety of another person directly, or
  • the danger is common in the employee’s work or is a normal condition of employment.
When can an employee refuse to work?

An employee can refuse to work if they believe that the working conditions put them in danger, or that using a machine at work endangers them or a co-worker.

Refer to CLC Subsection 128(3).

What should I do if I believe there is cause to refuse to work on-board an aircraft while in operation?
  • Tell the person in charge of the aircraft about the danger.
  • The person in charge will investigate the situation and immediately decide whether your concern is valid.
  • If they decide that your concern is not valid, you must return to work.
    • If you still believe there’s a danger, tell the person in charge you will continue to refuse to work.
  • If they decide that your concern is valid, the person in charge will take action to keep you safe.

Refer to CLC Subsections 128(3) and (4).

Once the aircraft has landed at the first destination, can I continue refusing work?

Yes. You must immediately report the situation to:

  • your employer, and
  • your workplace health and safety committee or the health and safety representative.

Two committee members, or the representative and a person designated by your employer, will investigate the matter.

Refer to CLC Subsections 128(9) and (10).

What happens if the matter is not resolved, and I still believe that the work is dangerous?

You and your employer must notify the Civil Aviation Safety Inspector, Occupational Health and Safety (referred to as a Health and Safety Officer (HSO)), who will investigate the situation in the presence of you, your employer, and your employee representative (if needed).

Refer to CLC Subsection 129(1).

What rights does my employer have before the HSO investigates and makes a decision?

Your employer has the right to:

  • ask you to stay at a safe location nearby, or
  • ask you to do other work, and
  • ask another employee to do the work, but also tell them that you’ve refused work.

Refer to CLC Subsection129(5).

What happens if the HSO decides there is a danger?
  • If the HSO finds that a danger exists, they will issue you or your employer a direction to correct the situation.

    • If your employer has been given a direction, you can refuse work until the employer complies with the direction.

    Refer to CLC Subsection 129(4) and 145(2).

  • If you’re unhappy with the HSO’s decision, you can appeal it in writing to the Canada Industrial Relations Board within 30 days of receiving the decision.

  • Both you and your employer must comply with directions that are being appealed.

  • The Board may confirm, rescind or change the direction or issue a direction it believes is appropriate.

    Refer to CLC Section 146(1).

  • If you or your employer believe the Board’s decision is a legal error, you can appeal the decision in Federal Court.

What happens if the HSO decides that there is no danger?
  • You must return to work

Refer to CLC Subsection 129(5).

Important: You can no longer continue to refuse to work under the process protected by the Canada Labour Code.

  • If you’re still unhappy with the Board’s decision, you can appeal it in writing to the Board within 10 days of getting notice of the decision.
  • While the appeal is in progress, you must stay at work.
  • The Board may confirm, rescind or change the HSO’s decision or issue a direction that it believes is appropriate.
  • If you’re still unhappy with the Board’s decision, you can seek a judicial review in Federal Court.

Refer to CLC Subsection 129(5) and 129(7).

Notice: It’s illegal for an employer to take disciplinary action against an employee who exercises their right to refuse dangerous work. If this happens to you, you have the right to appeal to the Canada Industrial Relations Board.

Refer to CLC Section 147.

Aviation occupational health and safety contacts

Please contact your regional service centre with any questions or concerns. An Inspector will contact you.

Atlantic region: aviation.atl@tc.gc.ca, 1-800-305-2059

Quebec region: aviation.que@tc.gc.ca, 1-800-305-2059

Ontario region: aviation.ont@tc.gc.ca, 1-800-305-2059

Prairie and Northern region: aviation.pnr-rpn@tc.gc.ca, 1-888-463-0521

Pacific region: aviation.pac@tc.gc.ca, 1-800-305-2059

To report a serious injury, death, or refusal to work:
Call the Aviation Operations Centre: 1-877-992-6853.

Visit our website:
https://tc.canada.ca/en/aviation/commercial-air-services/aviation-occupational-health-safety

 

© His Majesty the King in Right of Canada, as represented by the Minister of Transport, 2025.

Cat. No. T52-4/250-2023E-PDF

ISBN 978-0-660-49495-1

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