| Item | Document or Preparatory Action in Respect of Where no Charge is Imposed | Service Description | Service Characteristic | Service Standards | |
| Normal Days | Maximum Days | ||||
| 1 | Appointment of pilot examiners (PE). | Identify the need for a person to conduct a flight test on behalf of the Minister. Once the need is identified, select, train and appoint that person. | Requests are submitted to the applicable regional office. | 40 |
60 |