Pursuant to subsection 5.9(2) of the Aeronautics Act, and after taking into account that the exemption is in the public interest and is not likely to affect aviation safety, I hereby exempt Skyservice Airlines Inc. (hereinafter “Skyservice”), 31 Fasken Drive, Etobicoke, Ontario, Canada, M9W 1K6 from the requirements set out in subparagraphs 705.124(2)(b)(ii) & (iii), and clauses 705.124(2)(b)(iv)(B) & (E) of the Canadian Aviation Regulations (CARs) and paragraph 725.124(39)(a) of the Commercial Air Service Standards  (CASS) and sections 7.1, 7.3, 7.7 and 7.8.5 and any other relevant sections1 pertaining to the Flight Attendant Training Standard (TP 12296E) made pursuant to paragraph 705.124(1)(b) of the CARs.  This exemption is subject to the following conditions.

Subparagraphs 705.124(2)(b)(ii) and (iii) stipulate that an air operator’s training program shall include, in respect of flight attendants, line indoctrination training and in-charge training where applicable.

Clause 705.124(2)(b)(iv)(B) and (E) stipulate that an air operator’s training program shall include, in respect of flight attendants, initial and annual training, including aircraft type training and first aid training.

Paragraph 725.124(39)(a) stipulates that an air operator shall provide Crew Resource Management Training (CRM) in initial training that shall include attitudes and behaviors; communication skills, problem solving; human factors; conflict resolution; decision making; team building and maintenance; workload management; relationship of crew members; review of accidents/incidents of air operators; presentation and discussion of selected coordinated emergency procedures (practice of CRM skills); and crew member evacuation drills, including debriefing.


This exemption will allow Skyservice to:

  1. modify its approved Flight Attendant Initial Training Program, which has been approved by the Minister as required by paragraph 705.124(1)(b) of the Canadian Aviation Regulations, by excluding those training items listed in the attached Appendix A & B; and
  2. deliver this modified training to First Choice Airlines (formerly Air 2000 Limited (hereinafter “FCA”) flight attendants who will be participating in the Extended Charter Agreement.


This exemption applies to Skyservice for the training of those FCA flight attendants who are assigned to flights that are conducted as part of the Extended Charter Agreements between Skyservice and FCA for the period of May 1, 2004 to December 15, 2004.  A copy of the Extended Charter Agreements is attached at Appendix C to this exemption.


This exemption is subject to the following conditions:

  1. Skyservice shall, by the commencement of training, have obtained from FCA documented evidence, to be retained on Skyservice’s records, demonstrating that each FCA flight attendant assigned to duty on the Skyservice Airbus A320 and B757 aircraft.
    1. is a qualified Flight Attendant with FCA;
    2. has completed First Aid training within the required three year period;
    3. has completed the following training in accordance with the Commercial Air Service Standards and the Flight Attendant Training Standard(TP 12296E)  made pursuant to paragraph 705.124(1)(b) of CARs:
      1. Aviation First Aid Training;
      2. Public Address System and Interphone System Drills;
      3. Normal Door Operations;
      4. Aircraft Slide Drill;
      5. Raft Drill;
      6. Live Firefighting Drill;
      7. Emergency Equipment Section;
      8. Portable Oxygen Equipment Drill;
      9. Theory of Flight;
      10. Aviation Terminology;
      11. Line Indoctrination;
      12. In-charge Training;
      13. A320 & B757 Aircraft Specific;
      14. Cabin Firefighting Drill as a Crewmember;
      15. Crew Resource Management Training.   
  2. Skyservice shall provide to the FCA flight attendants a Skyservice competency card bearing: name, training date and Instructor’s signature, which must be carried while on duty;
  3. Skyservice shall assign an individual, either from their own operation or from Air 2000, who is trained to Skyservice standards to monitor the operation and forward all In-flight reports that contain safety-related issues to the Skyservice Flight Attendant Manager for review and action as deemed appropriate;
  4. Skyservice shall obtain Line Indoctrination information on each FCA flight attendant, which identifies the aeroplane type, date, and flight number and will specify individual or group format.  This information will be kept on their Skyservice training file for audit purposes;       
  5. Skyservice shall obtain a copy of the approved and updated FCA Flight Attendant Manual and forward it to Transport Canada.  Skyservice shall make arrangements with Air 2000 to keep this Flight Attendant Manual up to date;
  6. Skyservice shall operate its aircraft on this extended charter agreement in accordance with its air operator certificate 8494 and section 720.06 of the Commercial Air Service Standards; and
  7. A copy of this exemption shall be carried in the aircraft journey log.


This exemption is in effect until the earliest of:

  1. 23:59 EST on December 15, 2004;
  2. the date on which one of the agreements between Skyservice and FCA is terminated;
  3. the date on which any condition set out in this exemption is breached; or
  4. the date on which this exemption is cancelled in writing by the Minister where he is of the opinion that it is no longer in the public interest or that it is likely to affect aviation safety.

Dated at Ottawa, Ontario, Canada on this 1st  day of April, 2004 on behalf of he Minister of Transport.

Original signed by

Merlin Preuss
Director General
Civil Aviation

1 This does not refer to subject matters already exempted from.  This covers additional subjects intricately linked to the requirements from which the air operator is being exempted.


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