2017 to 2018 Fees Report

 

Table of contents

Copyright

© Her Majesty the Queen in Right of Canada, represented by the Minister of Transport, 2019, Ottawa, Canada.

Catalogue No. T1-31E-PDF
ISSN 2562-4350

 

Minister's message

On behalf of Transport Canada, I am pleased to present the 2017 to 2018 Report on Fees.

On June 22, 2017, the Changes to our regulatory fees under the Service Fees ActFootnote i received Royal Assent, thereby repealing the User Fees ActFootnote ii.

The Service Fees Act introduces a modern legislative framework that enables cost-effective delivery of services and, through enhanced reporting to Parliament, improved transparency and oversight. The Act provides for:

  • a streamlined approach to consultation and the approval of new or modified fees
  • a requirement for services to have service standards and reporting against these standards, along with a policy to remit fees to fee payers when standards are not met
  • an automatic annual fee adjustment by the Consumer Price Index to ensure that fees keep pace with inflation
  • annual detailed reporting to Parliament in order to increase transparency.

This 2017 to 2018 Fees Report is the first report to be prepared under the Service Fees Act. The report includes new information, such as a detailed listing of all fees as well as future year fee amounts. Additional fee information will be included starting next fiscal year, once Transport Canada fully transitions to the Service Fees Act regime.

I welcome the increased transparency and oversight that the Service Fees Act's reporting regime makes possible, and I look forward to making the transition to this modern framework.

The Honourable Marc Garneau, Minister of Transport

General fees information

The tables that follow provide information on each category of fees, including:

  • the name of the fee category
  • the date that the fee (or fee category) was introduced and last amended (if applicable)
  • service standards
  • performance results against these standards
  • financial information regarding total costs, total revenues and remissions

In addition to the information presented by fee category, there is a summary of the financial information for all fees as well as a listing of fees under the department's authority. This listing includes the existing fee dollar amounts and the adjusted dollar fee amount for a future year.

General and financial information by fee category

General information

Fee Category

Fees charged for the processing of access requests filed under the Access to Information Act

Fee-setting authority

Access to Information Act, section 7.Footnote iii

Year introduced

1985

Year last amended

1992

Subsequent amendments to the Act and regulations did not trigger the User Fees Act.

Service standard

Service Standards are included in the Access to Information Act, section 7Footnote iv Transport Canada will respond within 30 days of receiving a request. However, per section 9 of the Act, we may extend this response time. If so, a notice of extension will be sent within 30 days after receipt of a request.

Performance results

Transport Canada's Access to Information on-time response rate in 2017 to 2018 was 82%. This result reflects our commitment to making every reasonable effort to complete requests in a timely manner.

Transport Canada collected the $5 application fee for 893 requests. This does not include payments we received last year for active requests carried over into fiscal year 2017 to 2018.

Under the Access to Information Act, Transport Canada may waive application fees when deemed to be in the public interest. We may also waive fees in keeping with the principle of “duty to assist.” We waived or returned fees for 78 requests.

Cost information is based on the 2017 to 2018 Statistical Report on the Access to Information Act. User Fee financial information includes adjustments to a full cost base, per the Treasury Board Secretariat's Guide to Costing.Footnote v

Other information

On May 5, 2016, the Treasury Board issued a directive clarifying that institutions may only charge the initial request fee of $5. Fees for searches or production of records are no longer allowed. As a result, in line with the Interim Directive on the Administration of the Access to Information Act, all fees other than the $5 application fee are now waived.

Financial information (dollars)

2016 to 2017 Revenue

2017 to 2018 Revenue

2017 to 2018 Cost*

2017 to 2018 Remissions†

5,590

4,019

2,793,700

Not Applicable

* The amount includes direct and indirect costs, where such costs are identifiable and material.

† A remission is a partial or full return of a fee paid. Under the Service Fees Act departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with their authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.

General information

Fee Category

Airport Fees, Air Services Charges Regulations
(General Terminal Fees, Landing Fees, Aircraft Parking Charges, Emergency Response Services Charges)

Fee-setting authority

Paragraph 4.4(2) of the Aeronautics Act;Footnote vi and

Section 2 of the Ministerial Regulations Authorization OrderFootnote vii for the Air Services Charges RegulationsFootnote viii

Year introduced

1985

Year last amended

2003

Subsequent amendments to regulations and/or fee reductions, if any, did not trigger the User Fees Act.

Service standard

To ensure fees and service standards align with the requirements of the Service Fees Act, Transport Canada's Air, Marine and Environmental Programs began a review of its existing fees in 2017 to 2018 and updated or created new service standards, as required.

The revised Aviation Service StandardsFootnote ix are published on our website.

The service standards in effect during the 2017 to 2018 reporting period are located at the following hyperlink: Airport Service Standards in 2017 to 2018.Footnote x

Performance results

Air, Marine and Environmental Programs is changing its business processes to help monitor, track and report on results for all fees in line with Service Fees Act. In view of this, service standards were not tracked in 2017 to 2018. Measurement of the updated standards will be included in the 2018 to 2019 report.

Other information

Data includes Transport Canada-owned and operated airports only.

Financial information (dollars)

2016 to 2017 Revenue

2017 to 2018 Revenue

2017 to 2018 Cost*

2017 to 2018 Remissions†

6,584,517

6,206,257

33,240,909

Not Applicable

* The amount includes direct and indirect costs, where such costs are identifiable and material.

† A remission is a partial or full return of a fee paid. Under the Service Fees Act departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with their authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.

General information

Fee Category

Airport Fees, Airport Traffic Regulations
(Annual Registration of Mobile Equipment)

Fee-setting authority

Government Property Traffic Act;Footnote xi

Airport Traffic Regulations — Part III, sections 57 to 60Footnote xii

Year introduced

1974

Year last amended

2004

Subsequent amendments to regulations and/or fee reductions, if any, did not trigger the User Fees Act.

Service standard

To ensure fees and service standards align with the requirements of the Service Fees Act, Transport Canada's Air, Marine and Environmental Programs began a review of its existing fees in 2017 to 2018 and updated or created new service standards, as required.

The revised Aviation Service StandardsFootnote xiii are published on our website.

The service standards in effect during the 2017 to 2018 reporting period are located at the following hyperlink: Airport Service Standards in 2017 to 2018..Footnote xiv

Performance results

Air, Marine and Environmental Programs is changing its business processes to help monitor, track and report on results for all fees in line with the Service Fees Act. In view of this, service standards were not tracked in 2017 to 2018. Measurement of the revised standards will be included in the 2018 to 2019 report.

Other information

Data includes Transport Canada-owned and operated airports only.

Financial information (dollars)

2016 to 2017 Revenue

2017 to 2018 Revenue

2017 to 2018 Cost*

2017 to 2018 Remissions†

0

2,217

7,114

Not Applicable

* The amount includes direct and indirect costs, where such costs are identifiable and material.

† A remission is a partial or full return of a fee paid. Under the Service Fees Act departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with their authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.

General information

Fee Category

Airport Vehicle Parking Charges, Airport Vehicle Parking Charges Regulations

Fee-setting authority

Paragraph 4.4(2) of the Aeronautics Act;Footnote xv

Section 2 of the Ministerial Regulations Authorization OrderFootnote xvi for the Airport Vehicle Parking Charges RegulationsFootnote xvii

Year introduced

1987

Year last amended

2012

Subsequent amendments to regulations and/or fee reductions, if any, did not trigger the User Fees Act.

Service standard

To ensure fees and service standards align with the requirements of the Service Fees Act, Transport Canada's Air, Marine and Environmental Programs began a review of its existing fees in 2017 to 2018 and updated or created new service standards, as required.

The revised Aviation Service StandardsFootnote xviii are published on our website.

The service standards in effect during the 2017 to 2018 reporting period are located at the following hyperlink: Airport Service Standards in 2017 to 2018.Footnote xix

Performance results

Air, Marine and Environmental Programs is changing its business processes to help monitor, track and report on results for all fees in line with the Service Fees Act. In view of this, service standards were not tracked in 2017 to 2018. Measurement of the updated standards will be included in the 2018 to 2019 report.

Other information

Data includes Transport Canada-owned and operated airports only.

Financial information (dollars)

2016 to 2017 Revenue

2017 to 2018 Revenue

2017 to 2018 Cost*

2017 to 2018 Remissions†

438,812

428,502

1,375,157

Not Applicable

* The amount includes direct and indirect costs, where such costs are identifiable and material.

† A remission is a partial or full return of a fee paid. Under the Service Fees Act departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with their authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above

General information

Fee Category

Aviation Safety Regulatory Fees

Fee-setting authority

Paragraph 4.4(2) of the Aeronautics ActFootnote xx

Year introduced

1996

Year last amended

2000

Service Standard

To ensure fees and service standards align with the requirements of the Service Fees Act, Transport Canada's Civil Aviation Directorate (Civil Aviation) began a review of its existing fees in 2017 to 2018 and updated or created new service standards, as required. The revised Aviation Service StandardsFootnote xxi are published on Transport Canada's website.

The service standards in effect during the 2017to 2018 reporting period are in the following PDF document: Transport Canada Civil Aviation Service Standards Activities (With And Without Charges) First EditionFootnote xxii.

Performance results

In 2017 to 2018, Civil Aviation could track, monitor and report on 65% of its services through the Activity Tracking System (ATS) database. This represented 78,508 service transactions. Where it was possible to track performance, service was provided within the established standard 71% of the time. This includes all fee-based and select high volume non-fee services published externally in TP 14984.Footnote xxiii For services with fees only, Civil Aviation delivered fee-based services 82% of the time within published service standards compared with 81% in 2016 to 2017.

Civil Aviation is changing its business processes to help monitor, track and report on results for all fees in line with the Service Fees Act.

Other information

In an effort to be more accountable, Civil Aviation developed performance metrics to use in a periodic analysis of service performance. This practice has allowed Civil Aviation to regularly identify and address specific areas for improvement.

Since 2014, to ensure services are delivered in a more timely way, Civil Aviation has been processing its aircraft registration and personnel licensing applications nationally. Workload can now be shared across 5 regions no matter where the client is located. This has improved the timeliness of processing upwards of 40,000 applications per year.

Civil Aviation is also rationalizing its services to:

  • realign resources to high priority activities
  • streamline and modernize service activities
  • develop alternative service delivery models
Financial information (dollars)

2016 to 2017 Revenue

2017 to 2018 Revenue

2017 to 2018 Cost*

2017 to 2018 Remissions†

8,286,527

7,856,150

87,176,599

Not Applicable

* The amount includes direct and indirect costs, where such costs are identifiable and material.

† A remission is a partial or full return of a fee paid. Under the Service Fees Act departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with their authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.

General information

Fee Category

Marine Safety Regulatory Fees

Fee-setting authority

Enabling Act: The Canada Shipping Act, 2001Footnote xxiv, paragraph 35(1)(g)

Regulations:

Year introduced

2001

Year last amended

2017

Service standard

To ensure fees and service standards align with the requirements of the Service Fees Act, Transport Canada's Marine Safety program (Marine Safety) began a review of its existing fees in 2017 to 2018 and updated or created new service standards, as required.

The revised Marine Service StandardsFootnote xxx are published on our website.

The service standards in effect during the 2017 to 2018 reporting period are located at the following hyperlink: Marine Safety Service Standards in 2017 to 2018Footnote xxxi

Performance results

Marine Safety is changing its business processes to help monitor, track and report on results for all fees in line with the Service Fees Act. In view of this, service standards were not tracked in 2017 to 2018. Measurement of the revised standards will be included in the 2018 to 2019 report.

Other information

A Handling of Complaints Related to Marine Safety User Fees and Applicable Service StandardsFootnote xxxii policy is available on our website.

Full or partial costs of activities that bring no benefits to the client, but assure public safety (for example, compliance and enforcement), are not subject to fees.

Financial information (dollars)

2016 to 2017 Revenue

2017 to 2018 Revenue

2017 to 2018 Cost*

2017 to 2018 Remissions†

12,108,850

10,711,739

57,246,645

Not Applicable

* The amount includes direct and indirect costs, where such costs are identifiable and material.

† A remission is a partial or full return of a fee paid. Under the Service Fees Act departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with their authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.

General information

Fee Category

Public Port Fees
(Wharfage and Transfers, Berthage, Storage, Harbour Dues, Utilities and Other Services)

Fee-setting authority

Canada Marine ActFootnote xxxiii

Year introduced

1998

Year last amended

2004

Service standard

To ensure fees and service standards align with the requirements of the Service Fees Act, Transport Canada's Air, Marine and Environmental Programs began a review of its existing fees in 2017 to 2018 and updated or created new service standards, as required.

The revised Marine Service StandardsFootnote xxxiv are published on our website.

The service standards in effect during the 2017 to 2018 reporting period are located at the following hyperlink: Public Port Service Standards in 2017 to 2018.Footnote xxxv

Performance results

Air, Marine and Environmental Programs is changing its business processes to help monitor, track and report on results for all fees in line with the Service Fees Act. In view of this, service standards were not tracked in 2017 to 2018. Measurement of the revised standards will be included in the 2018 to 2019 report.

Other information

Data includes Transport Canada-owned and operated ports and public port facilities.

Financial information (dollars)

2016 to 2017 Revenue

2017 to 2018 Revenue

2017 to 2018 Cost*

2017 to 2018 Remissions†

6,090,107

7,155,034

24,053,214

Not Applicable

* The amount includes direct and indirect costs, where such costs are identifiable and material.

† A remission is a partial or full return of a fee paid. Under the Service Fees Act departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with their authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.

Financial totals for all fee categories

Total revenues, cost and remissions (dollars)

2016 to 2017 Total revenue*

2017 to 2018 Total revenue

2017 to 2018 Total cost

2017 to 2018 Total remissions

33,514,403

32,363,918

205,893,338

Not Applicable

Note: the totals are the sums of the revenues, costs and remissions reported for all fee categories in the “Financial information” tables.

* The 2016 to 2017 total revenue figure differs from Transport Canada's previous fee reporting, as $48,772 in revenue associated with the Ship Radio Inspection ProgramFootnote xxxvi is for the direct reimbursement of expenses rather than fees for service.

Fees under the department's authority

Fees under the department's authorityFootnote xxxvii