Annual Report on the Administration of the Access to Information Act – 2024-2025

 

Annual Report on the Administration of the Access to Information Act – 2024-2025
(PDF, 1.3 MB)

 
Copyright

© His Majesty the King in Right of Canada, represented by the Minister of Transport, 2025

Catalogue No. T1-35E-PDF

ISSN 2816-6353

This document is available on the Transport Canada website at tc.canada.ca.

On this page

Introduction

The purpose of the Access to Information Act

Part 1 of the Access to Information Act (the Act) provides Canadian citizens, permanent residents of Canada within the meaning of subsection 2(1) of the Immigration and Refugee Protection Act, and individuals who are present in Canada, a right of access to information contained in federal government records subject to certain specific and limited exceptions. Part 2 of the Act sets out requirements for proactive publication. The Act complements, but does not replace, other means of obtaining government information.

This annual report is submitted to Parliament by the Minister of Transport, in accordance with section 94 of the Access to Information Act and section 20 of the Service Fees Act. It describes how Transport Canada (TC) fulfilled its responsibilities and obligations for the reporting period April 1, 2024, to March 31, 2025.

About Transport Canada

TC is responsible for developing and overseeing the Government of Canada’s transportation policies and programs in support of a safe, secure, green, innovative, and integrated transportation system that promotes trade, economic growth, and a cleaner environment.

For more information about TC, visit tc.canada.ca.

Organizational structure

The Access to Information and Privacy Office

The Access to Information and Privacy (ATIP) Office is the focal point for access to information and privacy requests and services at TC. During the reporting period the ATIP Office changed reporting lines, transitioning from the Corporate Services branch to the Corporate Secretariat. At TC, the ATIP Coordinator (the primary contact for queries) is the Director of the ATIP Office. During the reporting period, the Director went from reporting to the Assistant Deputy Minister, Corporate Services and Chief Financial Officer, to reporting to the Corporate Secretary, who in turn reports to the Deputy Minister.

During the reporting period, the ATIP Office comprised:

  • Two operations units responsible for the review of documents in response to requests made under the Access to Information Act and requests for personal information made under the Privacy Act, as well as internal advisory services related to Part 2 of the Access to Information Act,and to advise TC officials on access to information policy;
  • One operations team responsible for the review of documents in response to requests that are past their statutory deadline;
  • One operations team responsible for the administrative elements required when treating requests for information, processing of information requests, and the retention and disposition of ATIP records; and
  • One privacy policy unit responsible for advising and supporting TC officials to ensure compliance with the Privacy Act and related policy instruments.

The ATIP Office works closely with departmental liaison officers who are the main points of contact between the ATIP Office and subject matter experts. They are responsible for ensuring requests tasked to their group or region are handled promptly and that relevant records are forwarded from offices of primary interest (OPIs) to the ATIP Office in accordance with established procedures and timelines.

Human resources

During the reporting period, a total of 25.767 person-years were dedicated to access to information activities, with 2.917 of those person-years having been the work of consultants. This figure does not include work performed by liaison officers in TC’s groups and regions.

Despite this, the ATIP Office continued to experience challenges with staffing certain analyst levels to process operational files. TC is not alone in the challenge to attract and retain access to information and privacy specialists—many institutions across the public sector are facing the same difficulty.

Delegation of responsibilities

Pursuant to subsection 95(1) of the Act, the Minister of Transport has delegated full powers, duties and functions for the administration of the Act to the following TC officials:

  • The Deputy Minister
  • The Associate Deputy Minister
  • The Director General and Corporate Secretary
  • The Director, ATIP
  • Chiefs of the ATIP Office (except for section 6.1(1))
  • Senior ATIP Analysts (PM-05): sections 7, 8(1), 9, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 26, 27(1), 28(1), 33, 43(1) & 68
  • ATIP Analysts (PM-04): 7, 8(1), 9, 27(1)

A copy of the delegation order can be found at Annex C.

Section 96 service agreements

Under section 96 of the Act, a government institution may enter into a service agreement with another government institution presided over by, or under the responsibility of the same Minister to provide or receive services related to access to information. TC was not party to any such agreements over the course of the reporting period.

Performance 2024–2025

This section highlights key information on TC’s performance for fiscal year 2024–2025. See Annex A for the Statistical Report on the Access to Information Act and Annex B for the Supplemental Statistical Report on the Access to Information Act and Privacy Act.

Access to information processing

Request processing

During 2024–2025, TC received 1001 new requests, an increase of 300 requests from the previous reporting period. 532 requests were carried over from the previous reporting period for a total of 1,533 requests on hand. A total of 819 files were closed during the reporting period, 555 of which were closed within legislated timelines for a compliance rate of 67.77%. This is a significant increase from the 59% compliance rate in 2023-2024.

Text version
Fiscal year Requests received Requests completed Outstanding carried to next period Completed within legislated timeframe (%)
2020-2021

141

135

24

81%
2021-2022

168

143

43

90%
2022-2023

150

172

27

69%
2023-2024

228

224

31

83%
2024-2025

1,001

819

714

67%

On March 31, 2025, 714 requests were carried over to the 2025–2026 fiscal year.

Completion time

TC endeavours to complete every access to information request in a timely manner. Of the 819 requests completed in 2024–2025, 405 (49%) were completed within 30 days.

Number of days 0 to 15 16 to 30 31 to 60 61 to 120 121 to 180 181 to 365 More than 365
Number of requests 144 261 105 93 87 62 67

Number of days taken to process requests closed in 2024–2025

Outstanding late requests

TC seeks to minimize the number of new requests that go beyond legislated timelines while continuing to reduce the number of late and older requests. Requests carried over from previous years may be within legislated timelines or have become late. Of the 714 requests carried over to 2025–2026 from previous reporting periods, 464 requests were beyond legislated timelines. For a detailed breakdown, refer to table 1.1 in the supplemental statistical report, Annex B.

Dispositions

TC makes every effort to disclose as much information as possible and to uphold the spirit of the Act. Of the 819 requests closed this reporting period, there were:

  • 137 (16.7%) fully disclosed
  • 319 (38.9%) partially disclosed
  • 271 (33%) where no records existed
  • 3 (0.003%) transferred to other institutions
  • 76 (9.2%) abandoned
  • 13 (1.5%) where no records were disclosed, of which:
    • 8 (0.9%) were all exempted
    • 5 (0.6%) were all excluded

In most cases, redacted information pertained to the application of the following provisions of the Act:

  • Section 19 was applied in 256 requests to protect personal information
  • Subsection 20(1) was applied in 168 requests to protect a third party’s sensitive information
  • Subsection 21(1) was applied in 189 requests to protect sensitive information related to the operations of government

Extensions

Under specific circumstances, the Act contains provisions for departments to extend the legislated deadline if the request cannot be completed within the 30-day time limit. More than one type of extension may apply to the same request. Of the 260 extensions cited during the reporting period, 65 were due to unreasonable interference with the operations of government (e.g., a large volume of responsive records were found or a lengthy search through a large number of records was required), 119 were for necessary consultations, and the remaining 76 extensions were for consultations with third parties regarding proprietary information. This represents a total decrease of 171 (40%) from the 2023–2024 reporting period, with the largest decreases observed in the number of consultations with other federal government institutions and third parties. See section 5 of the statistical report, Annex A.

Other request processing

Consultation requests received from other government institutions and organizations

TC receives consultation requests from other institutions in relation to requests made under the Access to Information Act or other access to information legislation. In 2024–2025, TC received 158 such requests, with 138 consultations coming from other Government of Canada institutions and 20 from other organizations. This represents an increase of 36 (30%) from the previous reporting period.

In addition, 12 consultations were carried over from the previous reporting period for a total of 170 consultations. Of these, 156 consultations were completed and 14 were carried forward into the next fiscal year, 12 of which were within negotiated timelines.

Informal requests for previously released information

Summaries of completed access to information requests are published on the Open Government website open.canada.ca. Copies of response packages can be requested through the site. In 2024–2025, TC responded to 385 informal requests, an increase of 166 (75%) from the previous reporting period.

Complaints

Every individual who makes a request under the Act has the right to file a complaint with the Office of the Information Commissioner of Canada (OIC) regarding any matter relating to the processing of their request. An individual may also file more than one type of complaint for the same request. In 2024–2025 TC received 241 complaints involving 211 requests, related to the following issues:

  • 84 (34.9%) for time delays
  • 57 (23.7%) for the application of extensions
  • 61 (25.3%) for alleged missing records
  • 23 (9.5%) for alleged improper application of exemptions
  • 15 (0.06%) for other reasons related to the non-disclosure of records

A total of 103 complaints were resolved during the reporting period.

Total complaints resolved Discontinued Not well founded Well founded
103 54 12 37

Findings of complaints resolved in 2024–2025

A total of 195 complaints were still open on March 31, 2025:

  • 180 (92.3%) received in 2024–2025
  • 11 (5.6%) received in 2023–2024
  • 0 (0%) received in 2022–2023
  • 1 (0.01%) received in 2021–2022
  • 3 (1.5%) received in 2020–2021

Key issues and actions taken on complaints

Of the 24 well-founded complaints resolved during the reporting period, all (100%) resulted in the disclosure of information. In 11 of those cases, disclosures were made following orders issued by the OIC, and in five cases an order was avoided by disclosing after receiving an intent to order. Two complaints were resolved by TC re-releasing a portion of the records in the format desired by the requester.

The ATIP Office works closely with the OIC to follow-up on open complaints, and this cooperative relationship was certainly important in 2024–2025. A number of factors had aggravated reporting issues in the previous few years, including elevated workloads, high ATIP analyst turnover and the constraints of TC’s older case management software. TC made a concerted effort during the reporting period to confirm complaint statuses with the OIC and improve case tracking and reporting accuracy, which will continue to allow for more efficient complaint processing.

During the reporting period, a regular monthly meeting continued proactively between the ATIP Office management team and the Director of Investigations at the OIC. The meetings are an additional measure for progressing individual complaints and addressing general complaint issues.

Proactive disclosures

TC discloses a lot of information proactively as part of the federal government’s Open Government commitment to enhance accountability and transparency, and in line with the spirit of the Access to Information Act. The commitment is bolstered by provisions within the Act itself, requirements found in other pieces of federal legislation, and TBS directives, such as the Directive on Open Government.

TC’s proactive disclosures can be accessed through the Transparency section of the TC website: tc.canada.ca/en/corporate-services/transparency.

Proactive publications listed under the Access to Information Act

Part 2 of the Act sets out various materials that Ministers and heads of government institutions must proactively publish on a regular basis, in electronic form. TC supports the Minister of Transport in meeting their obligations under sections 73 to 80 of the Act. TC is also a government entity as defined under section 81, and therefore all types of information listed in sections 82 to 90 apply to TC’s proactive publishing obligations.

At TC, different groups are responsible for ensuring that materials are made available within statutory timeframes on either the Open Government website at open.canada.ca or TC website at tc.canada.ca. The table below sets out most proactive materials listed under Part 2 of the Act, the groups involved in publishing during the 2024–2025 reporting period, and the rates of compliance for each (e.g., the percentage of monthly/quarterly, etc., materials that were published on time).

Publications prescribed by the Act

Section of the Act

Publication timeline

TC groups responsible

Government of Canada websites

Compliance rate

For TC
Travel expenses 82 Within 30 days after the end of the month of reimbursement
  • Corporate Services – Financial Operations and Administrative Services, with assistance from
  • Executive Office (for the Deputy Minister and Associate Deputy Minister) and
  • Assistant deputy ministers’ offices (for assistant deputy ministers and associate assistant deputy ministers)
 Open Government 83.33%
Hospitality expenses 83 Within 30 days after the end of the month of reimbursement As above Open Government 83.33%
Reports tabled in Parliament 84 Within 30 days after tabling
  • Various OPIs, with assistance from:
  • Communications – Web Services
 Transport Canada 100%
Reclassification of positions 85 Within 30 days after the quarter
  • Corporate Services – Classification Centre of Excellence
 Open Government 100%
Contracts over $10,000 86

Q1–3: Within 30 days after the quarter

Q4: Within 60 days after the quarter
  • Corporate Services – Financial Operations and Administrative Services
 Open Government 100%
Grants and contributions over $25,000 87 Within 30 days after the quarter
  • Programs – Innovation Centre – Centre of Expertise on Financial Instruments, with assistance from:
  • Other OPIs within Programs
 Open Government 100%
Packages of briefing materials prepared for new or incoming deputy heads or equivalent 88(a) Within 120 days after appointment
  • Executive Office, with assistance from:
  • Various OPIs
  • Corporate Services – ATIP and
  • Communications – Web Services
 Transport Canada Nothing to publish for the reporting period
Titles and reference numbers of memoranda prepared for a deputy head or equivalent, that is received by their office 88(b) Within 30 days after the end of the month received
  • Executive Office, with assistance from:
  • Various OPIs and
  • Corporate Services – ATIP
 Open Government 100%

Packages of briefing materials prepared for a deputy head or equivalent’s appearance before a committee of Parliament

 88(c) Within 120 days of after appearance
  • Executive Office Parliamentary Affairs Unit, with assistance from:
  • Various OPIs and
  • Corporate Services – ATIP
 Transport Canada 100%
For the Minister of Transport
Packages of briefing materials prepared by a government institution for new or incoming ministers 74(a) Within 120 days after appointment
  • Executive Office, with assistance from:
  • Various OPIs
  • Corporate Services – ATIP and
  • Communications – Web Services
 Transport Canada 100%
Titles and reference numbers of memoranda prepared by a government institution for the minister, that is received by their office 74(b) Within 30 days after the end of the month received
  • Executive Office, with assistance from:
  • Various OPIs and
  • Corporate Services – ATIP
 Open Government 100%
Packages of question period notes 74(c) Within 30 days of the last sitting day of the House of Common in June and December
  • Executive Office – Policy and Issues Management Directorate, with assistance from:
  • Corporate Services – ATIP and
  • Communications – Web Services
 Transport Canada 100%
Packages of briefing materials prepared by a government institution for a minister’s appearance before a committee of Parliament 74(d) Within 120 days after appearance
  • Executive Office - Parliamentary Affairs Unit, with assistance from:
  • Various OPIs and
  • Corporate Services – ATIP
 Transport Canada 100%
Travel expenses 75 Within 30 days after the end of the month of reimbursement
  • Executive Office and
  • Corporate Services – Financial Operations and Administrative Services
 Open Government 83.33%
Hospitality expenses 76 Within 30 days after the end of the month of reimbursement As above Open Government 83.33%
Contracts over $10,000 77

Q1–3: Within 30 days after the quarter

Q4: Within 60 days after the quarter
  • Corporate Services – Financial Operations and Administrative Services
 Open Government 100%

Other proactive disclosures

TC also publishes other information proactively, including:

  • Annual expenditures for travel, hospitality and conferences;
  • Reports on findings of wrongdoing; and
  • Monthly summaries of ATIP requests.

Monitoring and compliance

Oversight of access to information processing

The ATIP Office continues its engagement of internal stakeholders in monitoring of access to information requests and compliance with the Act. During the reporting period, this was primarily done through regular reporting and discussion, including:

  • A weekly progress report produced by the ATIP Office and shared with the Director General and Corporate Secretary and the Deputy Minister, which gives an overview of request processing performance;
  • Routine reports to OPIs and Legal Services to track the status of retrievals and consultations coming from the ATIP Office;
  • Weekly reporting within the ATIP Office on upcoming due dates for requests for staff members and managers to follow-up; and
  • Routine reporting on compliance with search and retrieval timelines sent to OPIs and discussed with TC’s senior leadership.

The standard retrieval timeframe for OPIs is eight business days. Overall compliance for the return of records and recommendations to the ATIP Office during the reporting period was 69%. Compliance for access to information requests alone was 70%.

Monitoring of outgoing consultations with other institutions

Consultations with other institutions sometimes take place during access to information processing, either because TC needs the input of another institution to properly exercise its discretion, or TC is required to advise an institution about information it intends to release. As consultations significantly prolong request timelines, it is important that federal institutions are not consulting above what is required. The ATIP Office continues to monitor consultations, ensuring that:

  • Through various training opportunities, analysts have a thorough understanding of the Act’s requirements related to intervention with government institutions and third parties; and
  • Each consultation request is reviewed and approved prior to being sent, with particular attention paid to confirming the source of the information and justification for the need to consult (e.g., for third parties, ensuring that TC does in fact have reason to believe that records might contain information that would be harmful for the third party if released).

Proactive publications

The responsibility of complying with Part 2 of the Act falls to specific TC groups as indicated in ‘Management of proactive publications’ above. Processes have been set up for each set of materials, and multiple teams are involved. Where necessary, the ATIP Office reviews and provides advice on material that should not be published. Each TC area is aware of the importance of on-time publishing and for most materials, publishing times are monitored through the Open Government website, where they are uploaded. For materials published on TC’s website, teams within the Executive Office work with Web Services to ensure publishing deadlines are kept.

Fees

The Service Fees Act requires a responsible authority to report annually to Parliament on the fees collected by the institution. With respect to fees collected under the Access to Information Act, the information below is reported in accordance with the requirements of section 20 of the Service Fees Act.

In accordance with the changes to the Access to Information Act that came into force on June 21, 2019, TC may only charge an application fee of $5, as set out in paragraph 7(1)(a) of the Regulations. Pursuant to the TBS Directive on Access to Information Requests, issued on July 13, 2022, institutions can waive this application fee as deemed appropriate.

In 2024–2025, application fees were collected for 912 requests for a total revenue of $4,560 and application fees were waived or refunded for 84 requests, representing a total of $420.

Costs

The cost of administering the Act during fiscal year 2024–2025 amounted to $2,742,042. This excludes costs incurred throughout the department for the search, retrieval and preparation of recommendations to enable and inform the processing of requests in accordance with the Act, as well as legal costs related to consultation or advice.

Policies, guidelines, procedures and initiatives

Policies and procedures

The following process was modified during the reporting period:

Delegation of Authority

During the reporting period, the delegation order was revised to reflect the current organizational structure as well as guidance from Treasury Board Secretariat. This allowed for more efficient and timely request processing, while still ensuring that all requests were subject to a thorough review by those with the appropriate level of expertise in the application of the Acts. To this end, the delegation order granted the authority to apply regular exemptions on routine files to the PM-05 senior analysts (Team Leader) level, it also granted analysts at the PM-04 level the ability to send consultations to third parties and sign off on extensions required to meet legislated timelines.

Intake team

During the reporting period, an Intake Team was established. It is responsible for ensuring that all incoming requests are accurately entered, assessed, and clarified when needed. The Intake Team also plays a central role in tasking appropriate OPIs for the retrieval of responsive records and importing those records into the case management system. This allows more senior analysts to focus on treating records and ensures the maximization of available resources. The Intake Team also plays a crucial role in maintaining the integrity and consistency of the intake process between the ATIP Office and the OPIs, which is essential for the effectiveness of operations.

Initiatives

New recommendations form for the OPIs

For the reporting period, the ATIP Office has also implemented new instruments that in turn helped streamline the retrieval process. A new OPI Recommendation Form was created, making it easier for OPIs to identify potential sensitivities, such as potential third-party information, personal information and required consultations. A new tasking email was also created, which includes links to resources on best practices for responding to an ATIP request. A new training program was also developed and delivered to all OPIs to ensure understanding of ATIP processes.

Adopting new technologies

During the reporting period, the ATIP Office worked to adopt new tools to improve efficiency. This included the adoption of the new electronic repository, and creation of a new SharePoint site, which has the capability to more effectively manage, share and retain records provided by OPIs. This facilitated records retrieval, information management, collaboration among groups, as well as streamlining workflows, and improving information security, by allowing a more thorough access control.

Additionally, the ATIP Office continued to implement the modern request processing software solution. The Modernization team has helped organize meetings with the other departments concerned, engaging with TBS and the vendor to ensure all issues and concerns were addressed prior to the launch, which took place on April 1, 2025. Training sessions were provided to all ATIP staff ahead of the launch and a development site, which acts as a sandbox environment, was made accessible to the ATIP Office to allow analysts to test the software in an isolated and secure setting that replicates the user's real operational environment.

Training and awareness

The goal of training and awareness is to educate and engage TC employees on the principles of access to information, to relay the responsibilities and expectations regarding the retrieval and review of records, and to introduce new measures for better handling requests and managing proactive disclosures.

Training

Training for TC staff members

As previously mentioned, a newly revamped OPI training session was developed and delivered to all Offices of Primary Interest. Over 300 people attended this series of training sessions. There were also several ad hoc training and awareness sessions delivered upon request to targeted groups within the department.

Apart from the training offered by the ATIP Office, TC mandates that all new employees complete the Access to Information and Privacy Fundamentals course offered by the Canada School of Public Service to ensure that all employees understand their roles and responsibilities under both the Access to Information Act and the Privacy Act.

Training for ATIP Office analysts

ATIP Office analysts benefited from both extensive in-house and external training, including:

  • Training sessions provided by the Access to Information and Privacy Community Development Office;
  • Workshop for Analysts on the Exemption and Exclusion Provisions Under the Access to Information Act and the Privacy Act delivered by Yvon Gauthier;
  • The annual conference of the Canadian Access and Privacy Association.

Awareness and engagement

The ATIP Office continued to engage TC staff on access to information issues throughout the reporting period:

  • Meetings between ATIP Office management and liaison officers are held to share details of latest initiatives and gain a better understanding of each party’s challenges;
  • Promotion of news and events such as Right to Know Week and Data Privacy Week;
  • New and updated resources were shared with OPIs on best practices for responding to an ATIP request.

Annex A: Statistical Report

Statistical Report on the Access to Information Act

Name of institution: Transport Canada
Reporting period: April 1, 2024 to March 31, 2025

Section 1: Requests under the Access to Information Act

1.1 Number of requests

  Number of Requests
Received during reporting period

1,001
Outstanding from previous reporting periods

532
  • Outstanding from previous reporting period

232

  
  • Outstanding from more than one reporting period

300
Total

1,533
Closed during reporting period

819
Carried over to next reporting period

714
  • Carried over within legislated timeline

250

  
  • Carried over beyond legislated timeline

464

1.2 Sources of requests

Source Number of Requests
Media

112
Academia

11
Business (private sector)

231
Organization

46
Public

501
Decline to Identify

100
Total

1,001

1.3 Channels of requests

Channel Number of Requests
Online

903
E-mail

63
Mail

29
In person

0
Phone

6
Fax

0
Total

1,001

Section 2: Informal requests

2.1 Number of informal requests

  Number of Requests
Received during reporting period

1,785
Outstanding from previous reporting periods

10
  • Outstanding from previous reporting period

2

  
  • Outstanding from more than one reporting period

8
Total

1,795
Closed during reporting period

385
Carried over to next reporting period

1,410

2.2 Channels of informal requests

Channel Number of Requests
Online

1,727
E-mail

58
Mail

0
In person

0
Phone

0
Fax

0
Total

1,785

2.3 Completion time of informal requests

Completion time
0 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More than 365 Days Total

19

44

42

32

27

218

3

385

2.4 Pages released informally

Less than 100
Pages Released		 100-500
Pages Released		 501-1,000
Pages Released		 1,001-5,000
Pages Released		 More than 5,000
Pages Released
Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released

0

0

0

0

0

0

0

0

0

0

2.5 Pages re-released informally

Less than 100
Pages Re-released		 100-500
Pages Re-released		 501-1,000
Pages Re-released		 1,001-5,000
Pages Re-released		 More than 5,000
Pages Re-released
Number of Requests Pages Re-released Number of Requests Pages Re-released Number of Requests Pages Re-released Number of Requests Pages Re-released Number of Requests Pages Re-released

270

6,338

86

19,594

14

8,275

14

27,700

1

29,646

Section 3: Applications to the Information Commissioner on declining to act on requests

  Number of Requests
Outstanding from previous reporting period

0
Sent during reporting period

1
Total

1
Approved by the Information Commissioner during reporting period

0
Declined by the Information Commissioner during reporting period

0
Withdrawn during reporting period

0
Carried over to next reporting period

1

Section 4: Requests closed during the reporting period

4.1 Disposition and completion time

Disposition of requests Completion Time (calendar days)
0 to 15 days 16 to 30 days 31 to 60 days 61 to 120 days 121 to 180 days 181 to 365 days More than 365 days Total
All disclosed

16

65

29

10

8

5

4

137
Disclosed in part

5

76

35

60

51

43

49

319
All exempted

2

0

1

2

1

0

2

8
All excluded

0

0

1

1

3

0

0

5
No records exist

83

108

28

18

22

12

0

271
Request transferred

2

1

0

0

0

0

0

3
Request abandoned

36

11

11

2

2

2

12

76
Neither confirmed nor denied

0

0

0

0

0

0

0

0
Declined to act with the approval of the Information Commissioner

0

0

0

0

0

0

0

0
Total

144

261

105

93

87

62

67

819

4.2 Exemptions

Section Number of Requests Section Number of Requests Section Number of Requests Section Number of Requests
13(1)(a)

3

 16(2)

14

 18(a)

1

 20.1

0
13(1)(b)

8

 16(2)(a)

0

 18(b)

6

 20.2

0
13(1)(c)

9

 16(2)(b)

0

 18(c)

0

 20.4

0
13(1)(d)

2

 16(2)(c)

26

 18(d)

0

 21(1)(a)

70
13(1)(e)

0

 16(3)

0

 18.1(1)(a)

0

 21(1)(b)

103
14

1

 16.1(1)(a)

0

 18.1(1)(b)

0

 21(1)(c)

15
14(a)

12

 16.1(1)(b)

1

 18.1(1)(c)

0

 21(1)(d)

1
14(b)

3

 16.1(1)(c)

0

 18.1(1)(d)

1

 22

2
15(1)

3

 16.1(1)(d)

0

 19(1)

256

 22.1(1)

0
15(1) - I.A.*

9

 16.2(1)

0

 20(1)(a)

105

 23

53
15(1) - Def.*

1

 16.3

0

 20(1)(b)

5

 23.1

3
15(1) - S.A.*

1

 16.4(1)(a)

0

 20(1)(b.1)

5

 24(1)

0
16(1)(a)(i)

0

 16.4(1)(b)

0

 20(1)(c)

39

 26

0
16(1)(a)(ii)

3

 16.5

2

 20(1)(d)

14

  
16(1)(a)(iii)

0

 16.6

0
16(1)(b)

1

 17

0
16(1)(c)

9
16(1)(d)

0

*I.A.: International Affairs
Def.: Defense of Canada
S.A.: Subversive Activities

4.3 Exclusions

Section Number of requests Section Number of requests Section Number of requests
68(a)

1

 69(1)

2

 69(1)(g) re (a)

25
68(b)

0

 69(1)(a)

10

 69(1)(g) re (b)

0
68(c)

0

 69(1)(b)

0

 69(1)(g) re (c)

9
68.1

0

 69(1)(c)

1

 69(1)(g) re (d)

6
68.2(a)

0

 69(1)(d)

2

 69(1)(g) re (e)

5
68.2(b)

0

 69(1)(e)

7

 69(1)(g) re (f)

19
    69(1)(f)

2

 69.1(1)

0

4.4 Format of information released

Paper Electronic Other
E-record Dataset Video Audio

0

453

9

3

0

0

4.5 Complexity

4.5.1 Relevant pages processed and disclosed for paper, e-record and dataset formats
Number of Pages Processed Number of Pages Disclosed Number of Requests

214,657

105,909

545
4.5.2 Relevant pages processed per request disposition for paper, e-record and dataset formats by size of requests
Disposition Less than 100
pages processed		 100-500
pages processed		 501-1,000
pages processed		 1,001-5,000
pages processed		 More than 5,000
pages processed
Number of Requests Pages Processed Number of Requests Pages Processed Number of Requests Pages Processed Number of Requests Pages Processed Number of Requests Pages Processed
All disclosed

103

2,179

28

5,384

1

575

4

10,490

1

11,012
Disclosed in part

170

5,061

95

21,931

22

15,827

25

46,151

7

73,593
All exempted

7

156

1

284

0

0

0

0

0

0
All excluded

4

223

1

243

0

0

0

0

0

0
Request abandoned

65

70

4

757

1

953

5

7,678

1

12,090
Neither confirmed nor denied

0

0

0

0

0

0

0

0

0

0
Declined to act with the approval of the Information Commissioner

0

0

0

0

0

0

0

0

0

0
Total

349

7,689

129

28,599

24

17,355

34

64,319

9

96,695
4.5.3 Relevant minutes processed and disclosed for audio formats
Number of Minutes Processed Number of Minutes Disclosed Number of Requests

18

0

2
4.5.4 Relevant minutes processed per request disposition for audio formats by size of requests
Disposition Less than 60 Minutes Processed 60 - 120 Minutes Processed More than 120 Minutes Processed
Number of Requests Minutes Processed Number of Requests Minutes Processed Number of Requests Minutes Processed
All disclosed

0

0

0

0

0

0
Disclosed in part

1

4

0

0

0

0
All exempted

1

14

0

0

0

0
All excluded

0

0

0

0

0

0
Request abandoned

0

0

0

0

0

0
Neither confirmed nor denied

0

0

0

0

0

0
Declined to act with the approval of the Information Commissioner

0

0

0

0

0

0
Total

2

18

0

0

0

0
4.5.5 Relevant minutes processed and disclosed for video formats
Number of Minutes Processed Number of Minutes Disclosed Number of Requests

212

111

4
4.5.6 Relevant minutes processed per request disposition for video formats by size of requests
Disposition Less than 60 Minutes Processed 60 - 120 Minutes Processed More than 120 Minutes Processed
Number of Requests Minutes Processed Number of Requests Minutes Processed Number of Requests Minutes Processed
All disclosed

0

0

0

0

0

0
Disclosed in part

2

5

2

207

0

0
All exempted

0

0

0

0

0

0
All excluded

0

0

0

0

0

0
Request abandoned

0

0

0

0

0

0
Neither confirmed nor denied

0

0

0

0

0

0
Declined to act with the approval of the Information Commissioner

0

0

0

0

0

0
Total

2

5

2

207

0

0
4.5.7 Other complexities
Disposition Consultation required Legal advice sought Other Total
All disclosed

14

2

0

16
Disclosed in part

135

1

3

139
All exempted

5

0

1

6
All excluded

1

1

0

2
Request abandoned

4

0

0

4
Neither confirmed nor denied

0

0

0

0
Declined to act with the approval of the Information Commissioner

0

0

0

0
Total

159

4

4

167

4.6 Closed requests

4.6.1 Requests closed within legislated timelines
  Requests closed within legislated timelines
Number of requests closed within legislated timelines

555
Percentage of requests closed within legislated timelines (%)

67.77

4.7 Deemed refusals

4.7.1 Reasons for not meeting legislated timelines
Number of requests closed past the legislated timelines Principal Reason
Interference with operations/workload External consultation Internal consultation Other

264

168

16

3

77
4.7.2 Requests closed beyond legislated timelines (including any extension taken)
Number of days past legislated timelines Number of requests past legislated timeline where no extension was taken Number of requests past legislated timeline where an extension was taken Total
1 to 15 days

22

12

34
16 to 30 days

16

6

22
31 to 60 days

13

11

24
61 to 120 days

35

15

50
121 to 180 days

28

8

36
181 to 365 days

32

13

45
More than 365 days

19

34

53
Total

165

99

264

4.8 Requests for translation

Translation Requests Accepted Refused Total
English to French

0

0

0
French to English

0

0

0
Total

0

0

0

Section 5: Extensions

5.1 Reasons for extensions and disposition of requests

Disposition of Requests Where an Extension Was Taken

9(1)(a)
Interference With Operations/ Workload

9(1)(b)
Consultation

9(1)(c)
Third-Party Notice
Section 69 Other
All disclosed

5

1

10

4
Disclosed in part

46

9

82

62
All exempted

0

0

5

2
All excluded

0

5

0

0
Request abandoned

7

0

6

8
No records exist

7

0

1

0
Declined to act with the approval of the Information Commissioner

0

0

0

0
Total

65

15

104

76

5.2 Length of extensions

Length of extensions

9(1)(a)
Interference with operations

9(1)(b)
Consultation

9(1)(c)
Third party notice
Section 69 Other
30 days or less

28

1

16

2
31 to 60 days

10

0

35

50
61 to 120 days

12

13

44

19
121 to 180 days

8

1

4

4
181 to 365 days

3

0

5

1
365 days or more

4

0

0

0
Total

65

15

104

76

Section 6: Fees

Fee Type Fee Collected Fee Waived Fee Refunded
Number of
Requests		 Amount Number of
Requests		 Amount Number of
Requests		 Amount
Application

912

$4,560.00

84

$420.00

0

$0.00
Other fees

0

$0.00

0

$0.00

0

$0.00
Total

912

$4,560.00

84

$420.00

0

$0.00

Section 7: Consultations received from other institutions and organizations

7.1 Consultations received from other Government of Canada institutions and other organizations

Consultations Other Government of Canada Institutions Number of Pages to Review Other Organizations Number of Pages to Review
Received during reporting period

138

11,788

20

5,760
Outstanding from the previous reporting period

10

1,208

2

46
Total

148

12,996

22

5,806
Closed during the reporting period

134

6,512

22

5,806
Carried over within negotiated timelines

12

5,627

0

0
Carried over beyond negotiated timelines

2

857

0

0

7.2 Recommendations and completion time for consultations received from other Government of Canada institutions

Recommendation Number of days required to complete consultation requests
0 to 15 days 16 to 30 days 31 to 60 days 61 to 120 days 121 to 180 days 181 to 365 days More than 365 days Total
Disclose entirely 25 39 21 5 0 1 0 91
Disclose in part 2 12 13 3 0 2 0 32
Exempt entirely 0 0 0 1 0 0 0 1
Exclude entirely 0 1 1 0 0 0 0 2
Consult other institution 2 1 0 1 0 0 0 4
Other 1 2 0 0 1 0 0 4
Total 30 55 35 10 1 3 0 134

7.3 Recommendations and completion time for consultations received from other organizations outside the Government of Canada

Recommendations Number of days required to complete consultation requests
0 to 15 days 16 to 30 days 31 to 60 days 61 to 120 days 121 to 180 days 181 to 365 days More than 365 days Total
Disclose entirely 7 6 3 1 0 0 0 17
Disclose in part 2 1 0 0 0 0 0 3
Exempt entirely 0 0 0 0 0 0 0 0
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 1 0 1 0 0 0 0 2
Total 10 7 4 1 0 0 0 22

Section 8: Completion time of consultations on Cabinet confidences

8.1 Requests with Legal Services

Number of Days Fewer than 100
Pages Processed		 100‒500
Pages Processed		 501‒1,000
Pages Processed		 1,001‒5,000
Pages Processed		 More than 5,000
Pages Processed
Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed
1 to 15

15

332

1

14

0

0

0

0

0

0
16 to 30

7

197

3

162

0

0

0

0

0

0
31 to 60

17

236

2

334

1

335

0

0

0

0
61 to 120

12

206

2

133

1

512

0

0

0

0
121 to 180

0

0

1

17

1

0

0

0

0

0
181 to 365

1

16

0

0

1

0

0

0

0

0
More than 365

0

0

1

34

0

0

0

0

0

0
Total

52

987

10

694

4

847

0

0

0

0

8.2 Requests with Privy Council Office

Number of Days Fewer than 100
Pages Processed		 100‒500
Pages Processed		 501‒1,000
Pages Processed		 1,001‒5,000
Pages Processed		 More than 5,000
Pages Processed
Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

Section 9: Investigations and reports of finding

9.1 Investigations

Section 32

Notice of intention to investigate

Subsection 30(5)

Ceased to investigate

Section 35

Formal representations

241

54

89

9.2 Investigations and reports of finding

Section 37(1) Initial Reports Section 37(2) Final Reports
Received Containing recommendations issued by the Information Commissioner Containing orders issued by the Information Commissioner Received Containing recommendations issued by the Information Commissioner Containing orders issued by the Information Commissioner

27

1

26

48

4

18

Section 10: Court action

10.1 Court actions on complaints

Section 41
Complainant (1) Institution (2) Third Party (3) Privacy Commissioner (4) Total

1

0

0

0

1

10.2 Court actions on third party notifications under paragraph 28(1)(b)

Section 44 - under paragraph 28(1)(b)

2

Section 11: Resources related to the Access to Information Act

11.1 Allocated costs

Expenditures   Amount
Salaries  

$1,880,953
Overtime  

$16,556
Goods and Services  

$844,565
  • Professional services contracts

$664,318

  
  • Other

$180,247
Total

$2,742,074

11.2 Human resources

Resources Person Years Dedicated to Access to Information Activities
Full-time employees

22.600
Part-time and casual employees

0.000
Regional staff

0.000
Consultants and agency personnel

2.917
Students

0.250
Total

25.767

Annex B: Supplemental statistical report

Supplemental statistical report on the Access to Information Act and Privacy Act

Name of institution: Transport Canada
Reporting period: April 1, 2024 to March 31, 2025

Section 1: Open requests and complaints under the Access to Information Act

1.1 Number of open requests that are outstanding from previous reporting periods

Fiscal Year Open Requests Were Received Open Requests that are Within Legislated Timelines as of March 31, 2025 Open Requests that are Beyond Legislated Timelines as of March 31, 2025 Total
Received in 2024–2025

241

121

362
Received in 2023-2024

7

93

100
Received in 2022-2023

0

25

25
Received in 2021-2022

0

56

56
Received in 2020-2021

0

40

40
Received in 2019-2020

0

76

76
Received in 2018-2019

2

20

22
Received in 2017-2018

0

20

20
Received in 2016-2017

0

10

10
Received in 2015-2016 or earlier

0

3

3
Total

250

464

714

1.2 Number of open complaints with the Information Commissioner of Canada that are outstanding from previous reporting periods

Fiscal Year Open Complaints Were Received by Institution Number of Open Complaints
Received in 2024–2025

180
Received in 2023-2024

11
Received in 2022-2023

0
Received in 2021-2022

1
Received in 2020-2021

3
Received in 2019-2020

0
Received in 2018-2019

0
Received in 2017-2018

0
Received in 2016-2017

0
Received in 2015-2016 or earlier

0
Total

195

Section 2: Open requests and complaints under the Privacy Act

2.1 Number of open personal information requests that are outstanding from previous reporting periods

Fiscal Year Open Requests Were Received Open Requests that are Within Legislated Timelines as of March 31, 2025 Open Requests that are Beyond Legislated Timelines as of March 31, 2025 Total
Received in 2024–2025

14

7

21
Received in 2023-2024

0

2

2
Received in 2022-2023

0

0

0
Received in 2021-2022

0

0

0
Received in 2020-2021

0

0

0
Received in 2019-2020

0

0

0
Received in 2018-2019

0

0

0
Received in 2017-2018

0

0

0
Received in 2016-2017

0

0

0
Received in 2015-2016 or earlier

0

0

0
Total

14

9

23

2.2 Number of open complaints with the Privacy Commissioner of Canada that are outstanding from previous reporting periods

Fiscal Year Open Complaints Were Received by Institution Number of Open Complaints
Received in 2024–2025

5
Received in 2023-2024

0
Received in 2022-2023

0
Received in 2021-2022

0
Received in 2020-2021

0
Received in 2019-2020

0
Received in 2018-2019

0
Received in 2017-2018

0
Received in 2016-2017

0
Received in 2015-2016 or earlier

0
Total

5

Section 3: Social insurance number

Has your institution begun a new collection or new consistent use of the SIN in 2024–2025? No

Section 4: Universal access under the Privacy Act

How many requests were received from confirmed foreign nationals outside of Canada in 2024–2025? 3

Annex C: Delegation order

Access to Information Act and Privacy Act Delegation

The Minister of Transport, pursuant to subsection 95(1) of the Access to Information Act and subsection 73(1) of the Privacy Act, delegates the persons holding the positions set out in the attached schedule, including persons designated to act in their absence, to exercise the powers, duties and functions of the Minister of Transport as the head of the Department of Transport, under the provisions of these Acts and related RegulationsFootnote 1, set out in the attached schedule opposite each position.

This delegation replaces all previous designations.

Dated at the City of Ottawa, in the Province of Ontario, this 20 day of January, 2025

Anita Anand
Minister of Transport

Delegation schedule

Position Access to Information Act and Regulations Privacy Act and Regulations
Deputy Minister

Full authority

Full authority

Associate Deputy

Minister

Full authority

Full authority
Director General and Corporate Secretary

Full authority

Full authority
Director, ATIP

Full authority

Full authority except:

PA: 8(2)(m)
Chiefs, ATIP

Full authority except:
ATIA: 6.1(1)

Full authority except:

PA: 8(2)(j) and 8(2)(m)

Senior ATIP Advisors

(PM-05)

ATIA: 7, 8(1), 9, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 26, 27(1), 28(1), 33, 43(1) and 68

PA: 14, 15, 18(2), 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 31, 33(2) and 35
ATIP Analysts
(PM-04)

7, 8(1), 9, 27(1)

14, 15
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