Annual report to Parliament on the administration of the Access to Information Act – 2019-2020

From: Transport Canada

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Introduction

The Purpose of the Access to Information Act

The Access to Information Act (the Act) provides Canadian citizens and permanent residents of Canada a right of access to information contained in federal government records subject to certain specific and limited exceptions. Section 94 of the Actrequires the Minister of Transport to submit an annual report to Parliament on the administration of the Act following the close of each fiscal year. This report is prepared in accordance with section 94 of the Access to Information Act and section 20 of the Service Fees Act. The report describes how Transport Canada (TC) fulfilled its responsibilities and obligations during the 2019-2020 fiscal year.

About Transport Canada

TC is responsible for developing and overseeing the Government of Canada’s transportation policies and programs so that Canadians can have access to a safe, secure, innovative and integrated transportation system that promotes trade, economic growth and a cleaner environment.

For more information about Transport Canada, visit the website.

Organizational Structure

The Access to Information and Privacy (ATIP) Office is part of the Corporate Services Group. The Director of the ATIP Office is the ATIP Coordinator for TC. Consistent with best practices identified by the Treasury Board Secretariat (TBS), TC’s ATIP Coordinator is positioned within three levels of the Minister. The Coordinator reports to the Chief Financial Officer (CFO) and Assistant Deputy Minister (ADM), Corporate Services, who in turn reports to the Deputy Minister. 

The ATIP Coordinator has full delegated authority, with the exception of privacy disclosures in the public interest pursuant to section 8(2)(m) of the Privacy Act. This delegation is given to the Deputy Minister, the Associate Deputy Minister and the CFO and ADM, Corporate Services. 

The ATIP Office works closely with departmental ATIP liaison officers, who are the main points of contact between the ATIP Office and subject matter experts. They are responsible for ensuring that requests tasked to their Group or region are handled promptly and that relevant records are forwarded to the ATIP Office within provided timelines.

The ATIP Office is comprised of three units: two units dedicated to access to information activities, including proactive publication responsibilities, while the third unit is responsible for policy and privacy activities, internal services and access to information activities. Each unit is headed by a Chief. Overall, 27 person-years were dedicated to access to information activities as of March 31, 2020.

There were no service agreements under section 96 of the Access to Information Act to which Transport Canada was party during the reporting period.

Delegation Order

Responsibilities associated with the administration of the Access to Information Act are delegated to departmental officials through a delegation order signed by the Minister of Transport (see Annex A for the signed Delegation Order).

Highlights of the 2019 to 2020 statistical report

This section highlights key information on the department’s performance for fiscal year 2019-2020. See Annex B for the complete Statistical Report.

Requests under the Access to Information Act

In the 2019-2020 fiscal year, TC received 739 access to information requests, a decrease from the 1076 received the previous year, in part due to some requests being answered by programs directly and no longer submitted pursuant to the Act. In addition, 409 requests were carried over from the previous year for a total of 1148 requests on hand at the beginning of the fiscal year. Of the 1148 requests, 690 were completed during the reporting period. As of March 31, 2020, the ATIP Office was carrying over 458 requests to the 2020-2021 fiscal year. In addition to external requests, the ATIP Office received requests from internal clients, highlighted under Other Services Provided by the ATIP Office.

Sources of requests

Requesters were asked to identify themselves according to a specific requester category. Of those who identified to a category (83%), the three most frequent categories were the media with 198 requests (27%); from the public with 181 requests (24%) and the business or private sector with 156 requests (21%).

Requests completed during the reporting period

The number of requests completed within 30 days decreased from 57% to 53% between 2018-2019 and 2019-2020, but still ranks as TC’s second best performance of the past six years. The amount of time it takes to close files can be an indication of the volume of records and complexity of files. In addition, during the reporting period, the ATIP Office completed more late files from the backlog of previous years, many of which were complex and voluminous, resulting in a high average number of days to process a request.

Requests completed within 30 days

2014-2015 2015-2016 2016-2017 2017-2018 2018-2019 2019-2020
41% 34% 42% 46% 57% 53%

Average days required to process a request

2014-2015 2015-2016 2016-2017 2017-2018 2018-2019 2019-2020
102 82 90 75 117 114

COVID-19 Operational Impact

On March 16, 2020, TC’s ATIP Office shifted to working remotely in response to the COVID-19 pandemic. Some of the challenges encountered during the period from March 16, 2020 to March 31, 2020 included:

  • Setting up several digital initiatives and processes in a short period of time to accommodate remote working;
  • The inability to review large volumes of records due to limited system performance at the time; similarly, secret records were unavailable remotely;
  • Delays in receiving consultation responses from other federal organizations whose operations were similarly restricted due to the COVID-19 pandemic;
  • Limited capacity to conduct third party consultations due to their limited business capacity or closures resulting from the COVID-19 pandemic;
  • Limited access to regular incoming mail from internal or external sources; and
  • In some cases, program areas being tasked to retrieve records were already fully engaged in leading Canada’s response to the COVID-19 pandemic, and therefore faced challenges responding to requests while providing critical services to Canadians and the transportation industry.

TC’s ATIP Office developed strategies to address these operational limitations as part of its business resumption plan, and many operations resumed within days. By March 31, the ATIP Office had implemented digital signatures to approve, among other things, the release of records, ensuring Canadians continued to receive information. TC pivoted from a paper-based process to a digital process for the submission of records internally, for review and release by the ATIP Office. Regular mail was also replaced with E-post, a service from Canada Post for the electronic submission of records to requesters when email was not possible.

Exemptions

TC makes every effort to disclose as much information as possible and uphold the spirit of the Act. Sections 13 through 26 of the Act were applied for exemptions to protect information pertaining to a particular public or private interest. The majority of exemptions invoked by TC in completed files fell under three sections of the Act: Section 20(1), which protects a third party’s information, was used in 199 files; Section 19, which protects personal information, was used in 196 files; and Section 21(1), which is related to the operations of government, was used in 187 files.

Exclusions

Pursuant to section 68, the Act does not apply to material that is published or available for purchase, library or museum material preserved solely for public record, and material deposited with Library and Archives Canada. This exclusion was invoked in 12 files.

Records considered to be confidences of the Queen's Privy Council of Canada are excluded pursuant to section 69 of the Act. TC’s ATIP Office consulted with the departmental Legal Services Unit (LSU) in all instances where information that may qualify as a Cabinet confidence had been identified in response to a request under the Act. This exclusion was invoked in 93 files 

Deemed refusals

During the fiscal year, 600 requests (87%) were completed within the statutory deadline. This was an increase of 6% from the previous year. This result reflects TC’s commitment to ensuring that every reasonable effort is made to complete requests in a timely manner and to meet its obligations to requesters. High staff turnover, complexity of files and challenges in obtaining relevant records in a timely manner were the primary reasons for completing requests after the statutory deadline.

Extensions

The Access to Information Act allows departments to extend the legislated deadline if the request cannot be completed within the legislated 30-day time limit due to specific circumstances. In total, 378 extensions were taken in the reporting year. This is a decrease compared to 541 the previous year. It took 114 days on average to process a request, a slight improvement over the previous reporting year (117 days), mainly due to late files in the backlog being completed during the reporting period.

When extensions were taken beyond 30 days, the ATIP Office notified both the Office of the Information Commissioner of Canada (OIC) and the requester. 

Consultations received from other government institutions and organizations

TC received 274 consultations from other Government of Canada institutions during the reporting period, in addition to 60 consultations that were carried over from the previous year. Of those 334 consultations in total to process during 2019-20, 297 consultations (89%) were completed and 37 were carried forward into the next fiscal year.

There were 18 consultations received from organizations other than federal institutions, and five were carried over from the previous year. Twenty-two of those were completed during the reporting period while one consultation was carried over into the next fiscal year.

Complaints and investigations

Requesters can submit a complaint to the OIC on the processing of their request. In the 2019-2020 reporting year, 38 complaints were received, with multiple complaints from one requester. When the OIC receives a complaint, it conducts an investigation. There were 38 investigations concluded during the reporting period.

Complaints

Complaints 2014-2015 2015-2016 2016-2017 2017-2018 2018-2019 2019-2020
Received 85 57 86 53 28 38
Closed 61 29 59 89 61 38

Court action

During 2019-2020, two court action applications were made in Federal Court naming Transport Canada as a respondent. In one case, a third party that had been consulted regarding its information in responsive records to a request sought a judicial review of the decision to disclose information, pursuant to section 44 of the Act. The application for judicial review was later discontinued by the party.

Since Bill C-58 came into force, one application was made before the Federal Court pursuant to section 41, allowing a person who made a complaint to the OIC, and who received a report pursuant to subsection 37(2), to apply to the Court for a review of the matter. The application was later discontinued by the complainant.

Fees

The five dollar application fee was collected for 685 requests. This resulted in total revenue of $3,425. In accordance with the Interim Directive on the Administration of the Access to Information Act, issued on May 5, 2016, TC waives all fees prescribed by the Act and Regulations, other than the $5 application fee set out in paragraph 7(1)(a) of the Regulations. Application fees were waived or refunded for 47 requests representing a total of $235.

Eighty percent of the ATIP Office’s budget was dedicated to salaries and other operating costs to treat access to information requests, for a total of $1,716,774.

Other services provided by the ATIP Office

In addition to processing access to information requests, the ATIP Office also provides copies of previously released records. The list of completed access to information requests is published on the TBS website and Canadians may request copies of previous response packages, called Access Informal requests. During 2019-20, TC responded to 107 Access Informal requests.

The Act requires that TC publish certain reports within a legislated timeframe. Proactive publication is not a new requirement, as TC was already proactively publishing reports on access to information requests, contracts over $10,000, grants and contributions, travel and hospitality, position reclassifications and reports of wrongdoing. As of June 21, 2019, when Bill C-58 received Royal Assent, the Act was amended to include additional requirements and to change the legislative timeframe for proactive disclosures.

Throughout the year, TC’s ATIP Office reviewed several records prior to proactive publication, including the Ministerial transition binders for the Minister, briefing material prepared for multiple parliamentary committee appearances by the Minister and the Deputy Minister, Parliamentary Information Cards (PICs) for question period, and titles of memoranda to the Minister and Deputy Minister.

The ATIP Office also provided recommendations on redactions in relation to internal programs, including program evaluation, internal investigations and other reports, prior to disclosure to concerned parties or the public. This included the review of responsive records to a production of papers motion by the Standing Committee on Health, in March 2020.

Training and awareness

Throughout 2019-2020, great efforts were deployed to strengthen the ATIP training program in order to reach a broad audience, both in the National Capital Region and in regional offices. Training material was revamped and updated based on feedback from employees participating in various training sessions. Updates also reflected amendments when Bill C-58 came into force. A new training schedule was established to meet the demand from TC employees, providing at least two scheduled training sessions per month.

A total of 40 training sessions were delivered in person or by video conference, half of those in Ottawa and half in regional offices (Prairies and Northern Region, Pacific Region and Quebec Region). These sessions provided TC employees with information on ATIP principles and procedures, responsibilities and expectations regarding the retrieval and reviewing of records, and the completion of the OPI recommendations form. Additionally, ATIP training was delivered in venues such as all staff meetings and small groups, upon request. Other training activities included increased in-house training for ATIP analysts, mentoring and case studies to expand knowledge and improve results.

Training and awareness were key elements of the ATIP Transformation Plan that was developed and implemented over the course of 2019-20. An Engagement Strategy involved meetings with each Assistant Deputy Minister, led by the CFO and ADM, Corporate Services and, and the ATIP Director, as well as with the Directors General (DG) Horizontal Committee (membership comprised of all TC’s DGs), to discuss the importance of timely records retrieval, new proactive publication requirements and other changes to the Act.

The ATIP Transformation Plan included a structural reorganization and the addition of new resources. The Plan also fostered the use of new technologies, which began with pilot projects, such as telework and digital signatures, and were then fully implemented at the end of March when work pivoted to digital solutions enabling remote work.

Policies, guidelines, procedures and initiatives

As part of the ATIP Transformation Plan and in an effort to ensure consistent and efficient practices by all ATIP employees, departmental ATIP procedures manuals were updated. The manuals are “evergreen” electronic documents which are updated whenever new policies or procedures are implemented or existing ones are revised. The form used by OPIs to provide recommendations to the ATIP Office regarding sensitive information was revised and a new accompanying guidance document was created. That document assisted TC employees in providing rationales to better describe sensitivities in responsive records for consideration by the ATIP Office, and potentially for the OIC should a complaint be made on the application of exemptions.

The ATIP Office held regular meetings with Legal Services to discuss the Act and its application, in particular complex situations and issues, as well as for any files with litigation. Collaboration between the ATIP Office and Legal Services was instrumental to navigating amendments to the Act that modified the process for judicial review by a third party pursuant to a final report by the Information Commissioner.

Summary of key issues and actions taken on complaints

Major issues identified in complaints included alleged missing records, disagreements on exemptions, and time delays. The ATIP Office resolved 38 complaints in collaboration with the OIC. Many of these complaint files dated from several years ago, and were voluminous, complex and required legal advice. In order to effectively process complaints, and the backlog of complaints from previous years, specific actions were taken within the ATIP Office and with key partners, including collaboration between ATIP management and the OIC on a regular basis in an effort to meet deadlines and commitments. A role of liaison officer was created within the ATIP Office for all matters with the OIC, which supported more timely responses and better communication channels. Internal weekly meetings with the ATIP Director to monitor and discuss complaint files helped ensure files were progressing according to commitments and issues were resolved.

The ATIP Office also started to share information on new complaints and reports from the Information Commissioner more broadly within the department. These efforts raised awareness and the importance of providing complete records to the ATIP Office in a timely manner, with detailed rationales explaining the sensitivity of records.

Monitoring compliance

The ATIP Office engaged departmental officials at various levels in order to ensure the timely and accurate processing of ATIP requests. The ATIP Director met regularly with Chiefs and team leaders to review on-time performance.

Analysts were trained to review the specialized software used to track and process requests on a daily basis in order to track timeframes for requests under their responsibility. This was supplemented with regular bilateral meetings between managers and analysts to provide guidance and ensure compliance.

Various reports were prepared to assist in tracking the status of requests. The ATIP Three Weeks Look Ahead Reports were provided to ATIP staff, reminding them of requests coming due within three weeks to assure legislated timelines were met.

As part of the ATIP Transformation Plan, information sharing was increased. Statistical reports on outstanding tasks for records retrieval were provided to each Groups’ ADM Office and Regional Offices on a weekly basis. These reports included the OPI’s on-time performance and helped identify areas that require attention. During meetings with each ADM and Regional Directors General during the year, these reports were discussed to raise awareness, with follow ups as required by the CFO and ADM, Corporate Services, or by the ATIP Director, with their respective offices.

Since July 2019, members of the ATIP management team have been paired with OPI liaison officers and they maintain regular communications to address questions and concerns proactively. This new approach has contributed to a greater understanding between the ATIP Office and OPIs, with regular opportunities to share concerns and challenges and find solutions together. An electronic ATIP bulletin featuring news, updates, latest developments and information regarding the ATIP Office was launched in December 2019 and has been shared monthly with key partners across the department.

With the multiple new measures described in this report, the department reached a high of 87% compliance with legislated timelines to provide timely access to information for Canadians.

Annex A: Delegation Order

Access to Information Act and Privacy Act designation

The Minister of Transport, pursuant to section 73 of the Access to Information Act ("ATIA") and section 73 of the Privacy Act ("PA"), hereby designates the persons holding the positions set out in the attached schedule, or the persons occupying those positions on an acting basis, to exercise the powers, duties and functions of the Minister of Transport as the head of the Department of Transport, under the provisions of these Acts and related RegulationsFootnote 1, set out in the attached schedule opposite each position.

This designation replaces all previous designations.

Dated at the City of Ottawa, in the Province of Ontario, this 10 day of March, 2016.

Marc Garneau
Minister of Transport/ Ministre des Transports

Schedule

Position Access to Information Act and Regulations Privacy Act and Regulations
Deputy Minister Full authority Full authority
Associate Deputy
Minister		 Full authority Full authority
Assistant Deputy Minister, Corporate Services, and Chief Financial Officer Full authority Full authority
Director, ATIP Full authority Full authority except :
PA: 8(2)(m)
Chiefs, ATIP Full authority Full authority except:
PA: 8(2)(j) and 8(2)(m)
Senior ATIP Analysts (Team Leaders) ATIA: 7(a), 8(1), 11(2), 11(3),
11(4), 11(5), 27(1), 33, and 43(1)		 PA: 14(a)
ATIP Analysts ATIA: 7(a) PA: 14(a)

Annex B: Transport Canada’s statistical report on the Access to Information Act

Statistical report on the Access to Information Act

Name of institution: Transport Canada
Reporting period: April 1, 2019 to March 31, 2019

Part 1: Requests under the Access to Information Act

1.1 Number of requests

  Number of requests
Received during reporting period 739
Outstanding from previous reporting period 409
Total 1,148
Closed during reporting period 690
Carried over to next reporting period 458

1.2 Sources of requests

Source Number of requests
Media 198
Academia 22
Business (private sector) 156
Organization 58
Public 181
Decline to identify 124
Total 739

1.3 Informal requests

Completion time

1 to 15 days 16 to 30 days 31 to 60 days 61 to 120 days 121 to 180 days 181 to 365 days More than 365 days Total
12 9 9 19 20 38 0 107

Part 2: Decline to act vexatious, made in bad faith or abuse of rights requests

  Number of requests
Outstanding from previous reporting period 0
Sent during reporting period 0
Total 0
Approved by the Information Commissioner during reporting period 0
Declined by the Information Commissioner during  reporting period 0
Carried over to next reporting period 0

Part 3: Requests closed during the reporting period

3.1 Disposition and completion time

Disposition of requests Completion time
1 to 15 days 16 to 30 days 31 to 60 days 61 to 120 days 121 to 180 days 181 to 365 days More than 365 days Total
All disclosed 6 40 12 12 5 0 3 78
Disclosed in part 5 66 45 73 46 30 32 297
All exempted 0 4 2 2 0 2 0 10
All excluded 0 0 0 0 1 0 1 2
No records exist 35 95 17 4 0 0 3 154
Request transferred 11 1 0 0 0 0 0 12
Request abandoned 72 22 5 8 1 9 11 128
Neither confirmed nor denied 5 3 0 1 0 0 0 9
Decline to act with the approval of the Information Commissioner 0 0 0 0 0 0 0 0
Total 134 231 81 100 53 41 50 690

3.2 Exemptions

Section Number of requests
13(1)(a) 8
13(1)(b) 1
13(1)(c) 6
13(1)(d) 3
13(1)(e) 0
14 12
14(a) 14
14(b) 5
15(1) 16
15(1) - I.A.Footnote * 9
15(1) - Def.Footnote * 3
15(1) - S.A.Footnote * 0
16(1)(a)(i) 1
16(1)(a)(ii) 0
16(1)(a)(iii) 0
16(1)(b) 4
16(1)(c) 3
16(1)(d) 0
16(2) 5
16(2)(a) 0
16(2)(b) 0
16(2)(c) 35
16(3) 0
16.1(1)(a) 0
16.1(1)(b) 0
16.1(1)(c) 0
16.1(1)(d) 0
16.2(1) 0
16.3 0
16.4(1)(a) 0
16.4(1)(b) 0
16.5 0
17 0
18(a) 3
18(b) 9
18(c) 1
18(d) 2
18.1(1)(a) 0
18.1(1)(b) 0
18.1(1)(c) 1
18.1(1)(d) 1
19(1)          196
20(1)(a) 3
20(1)(b) 101
20(1)(b.1) 4
20(1)(c) 65
20(1)(d) 26
20.1 0
20.2 0
20.4 0
21(1)(a) 73
21(1)(b) 83
21(1)(c) 27
21(1)(d) 4
22 5
22.1(1) 1
23 45
24(1) 0
26 12

3.3 Exclusions

Section Number of requests
68(a) 12
68(b) 0
68(c) 0
68.1 0
68.2(a) 0
68.2(b) 0
69(1) 0
69(1)(a) 10
69(1)(b) 0
69(1)(c) 0
69(1)(d) 0
69(1)(e) 5
69(1)(f) 3
69(1)(g) re (a) 24
69(1)(g) re (b) 0
69(1)(g) re (c) 16
69(1)(g) re (d) 4
69(1)(g) re (e) 14
69(1)(g) re (f) 17
69.1(1) 0

3.4 Format of information released

Paper Electronic Other formats
134 229 12

3.5 Complexity

3.5.1 Relevant pages processed and disclosed
Number of pages processed Number of pages disclosed Number of requests
86341 55015 524
3.5.2 Relevant pages processed and disclosed by size of requests
Disposition Less than 100 pages processed 101-500 pages processed 501-1000 pages processed 1001-5000 pages processed More than 5000 pages processed
Number of requests Pages disclosed Number of requests Pages disclosed Number of Requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed
All disclosed 64 957 12 2201 1 323 1 1253 0 0
Disclosed in part 187 4025 78 14182 19 10751 13 15497 0 0
All exempted 4 0 4 0 1 0 1 0 0 0
All excluded 2 0 0 0 0 0 0 0 0 0
Request abandoned 108 245 14 1243 2 39 4 4299 0 0
Neither confirmed nor denied 9 0 0 0 0 0 0 0 0 0
Total 374 5227 108 17626 23 11113 19 21049 0 0
3.5.3 Other complexities
Disposition Consultation required Assessment of fees Legal advice sought Other Total
All disclosed 17 0 0 0 17
Disclosed in part 145 0 0 0 145
All exempted 5 0 0 0 5
All excluded 0 0 0 0 0
Request abandoned 14 0 0 0 14
Neither confirmed nor denied 3 0 0 0 3
Total 184 0 0 0 184
3.6.1 Number of requests closed within legislated timelines
  Requests closed within legislated timelines
Number of requests closed within legislated timelines 600
Percentage of requests closed within legislated timelines (%) 87%

3.7 Deemed refusals

3.7.1 Reasons for not meeting statutory deadline
Number of requests closed past the statutory deadline Principal reason
Workload External consultation Internal consultation Other
90 15 4 4 67
3.7.2 Number of days past deadline
Number of days past deadline Number of requests past deadline where no extension was taken Number of requests past deadline where an extension was taken Total
1 to 15 days 14 0 14
16 to 30 days 1 0 1
31 to 60 days 5 0 5
61 to 120 days 5 2 7
121 to 180 days 4 5 9
181 to 365 days 6 12 18
More than 365 days 2 34 36
Total 37 53 90

3.8 Requests for translation

Translation requests Accepted Refused Total
English to French 0 0 0
French to English 0 0 0
Total 0 0 0

Part 4: Extensions

4.1 Reasons for extensions and disposition of requests

Disposition of requests where an extension was taken 9(1)(a) Interference with operations 9(1)(b) Consultation 9(1)(c) Third-party notice
Section 69 Other
All disclosed 4 2 8 10
Disclosed in part 59 28 96 95
All exempted 3 1 3 3
All excluded 0 0 2 0
No records exist 7 4 2 5
Request abandoned 18 1 15 12
Total 91 36 126 125

4.2 Length of extensions

Length of extensions 9(1)(a) Interference with operations 9(1)(b) Consultation 9(1)(c) Third-party notice
Section 69 Other
30 days or less 47 2 22 6
31 to 60 days 20 6 40 60
61 to 120 days 16 27 46 35
121 to 180 days 6 1 6 13
181 to 365 days 1 0 12 9
365 days or more 1 0 0 2
Total 91 36 126 125

Part 5: Fees

Fee type Fee collected Fee waived or refunded
Number of requests Amount Number of requests Amount
Application 685 $3,425 47 $235
Other fees 0 $0 0 $0
Total 685 $3,425 47 $235

Part 6: Consultations received from other institutions and organizations

6.1 Consultations received from other Government of Canada institutions and organizations

Consultations Other Government of Canada institutions Number of pages to review Other organizations Number of pages to review
Received during reporting period 274 8746 18 411
Outstanding from the previous reporting period 60 1207 5 98
Total 334 9953 23 509
Closed during the reporting period 297 9053 22 419
Pending at the end of the reporting period 37 900 1 90

6.2 Recommendations and completion time for consultations received from other Government of Canada institutions

Recommendation Number of days required to complete consultation requests
1 to 15 days 16 to 30 days 31 to 60 days 61 to 120 days 121 to 180 days 181 to 365 days More than 365 days Total
Disclose entirely 16 61 66 24 3 1 0 171
Disclose in part 1 8 15 13 4 2 0 43
Exempt entirely 0 1 1 0 0 0 0 2
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 5 20 30 15 2 0 0 72
Other 8 1 0 0 0 0 0 9
Total 30 91 112 52 9 3 0 297

6.3 Recommendations and completion time for consultations received from other organizations

Recommendation Number of days required to complete consultation requests
1 to 15 days 16 to 30 days 31 to 60 days 61 to 120 days 121 to 180 days 181 to 365 days More than 365 days Total
Disclose entirely 3 6 4 2 0 0 0 15
Disclose in part 0 1 1 0 0 0 0 2
Exempt entirely 0 1 0 0 0 0 0 1
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 0 2 0 1 0 0 0 3
Other 0 1 0 0 0 0 0 1
Total 3 11 5 3 0 0 0 22

Part 7: Completion time of consultations on cabinet confidences

7.1 Requests with Legal Services

Number of days Fewer than 100 pages processed 101-500 pages processed 501-1000 pages processed 1001-5000 pages processed More than 5000 pages processed
Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed
1 to 15 10 41 0 0 0 0 0 0 0 0
16 to 30 7 31 0 0 0 0 0 0 0 0
31 to 60 2 41 1 10 0 0 0 0 0 0
61 to 120 24 141 0 0 0 0 0 0 0 0
121 to 180 1 233 0 0 0 0 0 0 0 0
181 to 365 1 5 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 45 492 1 10 0 0 0 0 0 0

7.2 Requests with Privy Council Office

Number of days Fewer than 100 pages processed 101‒500 pages processed 501-1000 pages processed 1001-5000 pages processed More than 5000 pages processed
Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

Part 8: Complaints and investigations

Section 32 Notice of intention to investigate Subsection 30(5) Ceased to  investigate Section 35 Formal representations Section 37 Reports of finding received Section 37 Reports of finding containing recommendations issued by the Information Commissioner Section 37 Reports of finding containing orders issued by the Information Commissioner
38 10 2 38 6 0

Part 9: Court action

9.1 : Court action on complaints received before the coming into force of Bill C-58 and on-going

Section 41 (before C-58) Section 42 Section 44
0 0 2

9.2 Court actions on complaints received before coming into force of Bill C-58 and on-going

Section 41 (after the coming into force of Bill C-58)
 
Complainant (1) Institution (2) Third Party (3) Privacy Commissioner (4) Total
1 0 0 0 1

Part 10: Resources related to the Access to Information Act

10.1 Costs

Expenditures Amount
Salaries $1,366,439
Overtime $11,700

Goods and Services

  • Professional services contracts: $157,178
  • Other: $181,457
 $338,635
Total $1,716,774

10.2 Human Resources

Resources Person years dedicated to Access to Information activitiesFootnote 2
Full-time employees 23.50
Part-time and casual employees 1.00
Regional staff 0.00
Consultants and agency personnel 1.50
Students 1.00
Total 27.00

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