If you need help to complete your Transportation Security Clearance application, contact your employer.
If you did not receive your account initiation email from TSS Modernization, check with your employer to ensure that they’ve created your account and that your email address has been entered correctly.
If you need help accessing your TSS account, email: TSCModernization-ModernisationHST@tc.gc.ca.
If you need to contact the Transportation Security Program about your Transportation Security Clearance or your application, email : TC.SecurityScreeningPrograms-Programmesfiltragesecurite.TC@tc.gc.ca.
Mailing address:
Security Screening Programs
Transport Canada
Place de Ville, Tower C, Mailstop: ABPB
1531 - 330 Sparks Street
Ottawa, ON K1A 0N5