Motor Vehicle Safety
Information: 1-800-333-0371
TP 14566 – Public Notice
Child Restraint Systems
2015-P03 E
August 13, 2015
Manufacturer:
Britax Child Safety, Inc.
4140 Pleasant Rd
Fort Mill, SC 29708
Importer and distributor:
Britax Child Safety Ltd.
P.O. Box 7289, RPO Brunswick Square
Saint John, NB E2L 9Z9
www.britax.ca
Consumer contact:
Customer Service
Phone: 1-888-427-4829, press 3
If calling from outside the USA or Canada: 1-704-409-1699
Email: Britax.Recall@britax.com
Media Contact:
Cynthia Barlow: 1-401-439-6628, email cbarlow@noblcomm.com
Models affected:
Advocate ClickTight:
E9LV55N ADVOCATE CT CAN, TAHOE
E9LV55Q ADVOCATE CT CAN, CIRCA
E9LV55Z ADVOCATE CT CAN, LIMELIGHT
or verifying the model number and date of manufacture (DOM) as follows:
- Look for the DOM Label: The DOM label is located under the cover to the right of the ClickTight dial.
- Look for the model numbers and date range listed in the chart above.
- If your product is included, carefully read and follow the detailed instructions included in the remedy kit.
Consumers can continue to safely use their ClickTight convertible car seat as long as the shoulder harness straps remain tensioned. To check this, consumers should place the child in the seat and tighten the harness as usual, then pull firmly on the shoulder harnesses to confirm that they remain secure over the child’s shoulders.
Note: Continued usage of the ClickTight car seats will not cause the recalled condition in the harness adjuster buttons to develop. If, however, during the strap pull test the shoulder harness straps do loosen, Britax and Transport Canada recommend that you discontinue use of the product until the lubricant has been applied to the harness adjuster button (red). If you have any questions, contact our Customer Service Department at 1-888-427-4829 and press 3 or email Britax.Recall@britax.com
To view a video on how to remove the harness adjuster button (red) and apply the lubricant, visit www.BritaxClickTightConvertibleRecall.com.
Consumers, who have not registered their product, or need to verify their existing registration, should visit: www.BritaxClickTightConvertibleRecall.com, contact Britax customer service toll free at 1-888-427-4829 and press 3 or email Britax.Recall@britax.com. Free remedy kits are automatically sent out upon registration. If a consumer registers a product by contacting Customer Service or by registering on-line after the announcement, a remedy kit will automatically be sent to the consumer within 7-10 business days.
Detailed instructions for this recall will be available online at www.BritaxClickTightConvertibleRecall.com.