CYBEX Aton 2 – Non-Compliance for Webbing Strength

Motor Vehicle Safety
Information: 1-800-333-0371

TP 14566 – Public Notice
Child Restraint Systems
2023-P02 E
February 27, 2023

 

Importer:

Columbus Trading Partners
120 Royall Street, Suite 101
Canton, MA 02021

 

Manufacturer:

Goodbaby Child Product Co. LTD.
No. 288 Zhonghua Road, Pingxiang
Xingtai, Hebei, China

 

Consumer Contact:

Phone: 1-877-242-5676

 

Models Affected:

Model Name: CYBEX Aton 2

Date of manufacture: All models manufactured between March 8th, 2019 to November 1st, 2020

Number of Units: 5,933

 

Geographical Distribution:

Across Canada

 

Issue:

On certain infant car seats, if the harness adjuster strap becomes frayed or worn, it may not meet the strength requirements of Canadian regulations.

Safety Risk:

If the adjuster webbing becomes frayed or worn, which can reduce the strength of the webbing, the webbing could fail to properly restrain the occupant in the event of a vehicle crash, increasing the occupant's risk of injury.

Company Actions:

CYBEX is providing owners of affected car seats a free remedy kit that includes a replacement central adjuster strap assembly and installation instructions for owners. Cybex will mail a notice to all registered owners. CYBEX urges affected owners to replace the webbing strap assembly currently on their infant car seat with the replacement provided in the remedy kit, as soon as possible.

Consumer Recourse:

Owners should contact CYBEX Customer Service to obtain a free remedy kit.

CYBEX has also indicated that if any owner notices that the central front adjuster strap is frayed, to please call Cybex Customer Service immediately at 1-877-242-5676.

If you have not registered your car seat, if you have moved, or have any questions about this recall, please contact CYBEX Customer Service at 1-877-242-5676.

You may also register your car seat at: https://www.cybex-online.com/en/ca/service-hub/cybex-club/product-registration.html