Program resources for dealerships

Incentive Limits

Canadian businesses/organizations with an office registered in Canada are eligible under the iMHZEV Program and can apply for up to 10 incentives or a maximum of $1,000,000 per calendar year (whichever comes first).

More specifically:

• Organization and business limits are applied at an organization level, rather than by department or division. Organizations and businesses that share common ownership, other than common ownership as a result of being a publicly traded company, are considered as one single organization eligible for a combined total of 10 incentives or a maximum of $1,000,000 per calendar year (whichever comes first).
• Limits for provincial, territorial and municipal governments with fleets are applied by level of government, rather than by organization.

Note, unused incentives cannot be carried into future calendar years.

The iMHZEV Program monitors the incentives limits closely. Canada reserves the right to seek reimbursement should a recipient be found to have received more than the eligible number of incentives from the iMHZEV Program in a calendar year.

Vehicle eligibility and incentive amount

Determine whether a new medium- and heavy-duty zero-emission vehicle meets the eligibility criteria (vehicle description and eligibility date) and find the maximum eligible incentive amount per vehicle by referring to the list of eligible vehicles.

Enroling your dealership with Transport Canada

To be reimbursed, your authorized representative must enrol your dealership online with Transport Canada. As part of the registration process, the authorized representative will need to submit some information including the Canadian operating address, direct deposit information and the Goods and Services Tax (GST) number.

1. Sign in to the ZEV online application by using your GCKey. If you do not already have a GCKey, you will need to register for one using the same sign in link.
2. Navigate to “ZEV – Direct Deposit Enrolment for Businesses” to:
   • create a new dealership enrolment
   • update an existing dealership enrolment
   • add, update, or remove users for a dealership
   • enrol your dealership in the iMHZEV Program
3. After completion, your enrolment will be sent for processing, during which your bank account will be sent a test payment of $2.10. You will need to confirm receipt of this before your enrolment can be completed.

How to submit a claim

Once enroled, follow these 3 steps to submit a claim for reimbursement:

Step 1 – Submit an eligibility assessment (pre-approval)

Dealerships/authorized sellers must submit an eligibility assessment (pre-approval request) to Transport Canada through the iMHZEV online application before delivering the vehicle and providing the incentive.

This step:

• confirms the organization’s eligibility
• confirms vehicle eligibility
• secures funding

To submit, you must:

• provide the vehicle details, including the Vehicle Identification Number
• provide the organization’s detail, including their business number
• upload the organization consent form

The eligible purchasing/leasing organization (end user of the incentive) must fill out the Organization Consent Form. Ensure the form is complete, signed, and current, as outdated or modified versions will not be accepted.

Once the eligibility assessment request is submitted, it will automatically be assigned a status of pending verification for review. Within two business days, you'll receive an email confirmation including a service request ID and one of the following two statuses:

• eligibility assessed status means the assessment was deemed eligible, and the assessment will be valid for 90 days, or
• rejected status means the request does not meet the Program requirements

Step 2 – Provide the incentive

Once the request is in eligibility assessed status:

• Apply the incentive directly to the price of the vehicle after taxes and fees have been applied.

This is usually done by entering the incentive amount as part of the organization’s down payment with a note on the bill of sale or lease agreement that the amount indicated is the Federal iMHZEV Program incentive.

Do not apply a reduced incentive that doesn’t include the applicable taxes (in other words, that equals the incentive amount after taxes are applied).

• Have the recipient complete and sign the mandatory Incentive Received Form.

Make sure that the form is the most up to date, complete, signed, and easy to read. We will not accept modified versions of the form.

Step 3 – Complete the claim for reimbursement

To complete the reimbursement request:

• log into the iMHZEV online application, selecting the dealership
• go to the “I want to view all iMHZEV requests submitted for this dealership/authorized seller”
• search the Service Request ID # of the Eligibility Assessed request
• upload the following required documents:
  • completed and signed Sale or Lease Agreement
  • completed and signed Incentive Received Form

Make sure that the bill of sale or lease agreement is complete, signed by both parties and easy to read. It should also clearly identify the federal incentive amount applied under the iMHZEV Program.

Please do not email sales or lease contracts, consent forms, incentive received forms or proof of registration. Only documents submitted via the iMHZEV online application will be processed. For privacy reasons, make sure that the documents uploaded in the online application do not include:

• any drivers’ licence identification numbers
• any copies of drivers’ licences
• any credit card information/bank account information
• if needed, you can redact (cross out to the point it is unreadable) this information if it’s included on any documents you need to submit

Transport Canada will review the claim and pay all complete, eligible claims. The status of each claim can be viewed in the iMHZEV portal.

Providing the incentive for a third-party lease

Option 1: The incentive is being provided to the third-party leasing company purchasing from the authorized seller and the third-party leasing company is not providing the incentive to their lessee.

Authorized Seller
provides incentive
(Submits an eligibility assessment request through the online application)
↓
Third-Party Leasing Company
Recipient (End User)
Counts toward maximum 10 incentives per calendar year
(Completes the consent and incentive forms)

Option 2: The incentive is being provided to the third-party leasing company purchasing from the authorized seller and the third-party leasing company is providing the incentive to their lessee.

Authorized Seller
provides incentive
(Submits an eligibility assessment request)
↓
Third-Party Leasing Company
transfers incentive to the lessee
(Provides a copy of the lease, consent and incentive forms to the authorized seller for their submission)
↓
Lessee
Recipient (End User)
receives incentive
Counts toward the maximum 10 eligible incentive(s) per calendar year
(Completes the consent and incentive forms)

Option 3: The third-party leasing company enrolls directly with Transport Canada, becoming the authorized seller to be reimbursed. The dealership from which the third-party leasing company purchased the vehicle is not involved in the incentive application or reimbursement process for this option.

The third-party leasing company is providing the incentive to their lessee and submitting the eligibility assessment request for reimbursement through the online application.

Third-Party Leasing Company
provides incentive
(Submits an eligibility assessment request through online application)
↓
Lessee
Recipient (End User)
receives incentive
Counts toward the maximum eligible incentive(s) per calendar year
(Completes consent and incentive forms)

Authorized Seller – (dealership, manufacturer, leasing company, etc.) An organization that sells or leases new eligible ZEVs and is enrolled with Transport Canada to be reimbursed for incentives provided at the point-of-sale/lease.

Third-Party Leasing Company – (fleet management company) A third-party lease is a vehicle lease made through a group (fleet management company, leasing company) besides the dealership and end user involved in the vehicle purchase/lease. Note: dealerships acting as agents of leasing companies are not considered third-party leases as the dealership information appears on the lease agreement.

Claims process: Registration Validation

As part of our review, we will confirm that the vehicle is registered to the organization indicated in the incentive request form and supporting documents through the relevant provincial/territorial vehicle registration database.

If we can't confirm that the vehicle is registered, you will need to send us proof of registration before we can process the request.

Incentive request process: Service Standard

The dealership/authorized seller should receive the reimbursement within 20 business days following the email notification that the iMHZEV program grant application has been approved.

The online system will notify you by email when a request has been approved, and when a payment has been issued. The status of each request can be viewed on the iMHZEV online portal.

iMHZEV Online Application: request status

Successfully submitted requests will have one of the following statuses (please note that the status of your requests will change depending on where it is in the request process):

For answers to frequently asked questions regarding the iMHZEV program, please visit the iMHZEV Program – questions and answers webpage. For further assistance please contact the iMHZEV Program via email at IMHZEVProgram-ProgrammeIVMLZE@tc.gc.ca.