Information on the department's role in Ontario Region, our programs, activities and services can be accessed through the following Transport Canada Centres. Please use the following list to direct your specific inquiry.
Ontario - Regional Headquarters
4900 Yonge St
North York, Ontario
M2N 6A5
Toll free: 1-866-995-9737
Facsimile: 877-822-2129
Find an Ontario Region Service Centre
Civil Aviation Services
Civil aviation contacts and offices
Marine Safety and Security Services
Includes certification and examination of offices and crews, marine occupational health and safety, and the office of boating safety
Please note that regional offices do not process vessel licensing and registration. For more information on how to register a vessel or apply for a Pleasure Craft Licence, visit Vessel licensing and registration (canada.ca).
| Office | Address | Toll free / Phone / TTY / Fax / Email | Bilingual | Accessible | Hours of Operation |
|---|---|---|---|---|---|
| Sarnia |
100 Front Street, South |
Local: Fax: |
No | Yes |
Examinations and counter services by appointment only |
| Sarnia |
100 Front Street, South |
Toll-free: Local: Fax: Email: |
No | Yes |
In person appointments – Thursdays only |
| Toronto |
4900 Yonge St |
Local: Fax: |
No | Yes |
Examinations and counter services by appointment only. |
| Kingston |
102-86 Clarence St |
Local: Fax: |
No | No |
Examinations and counter services by appointment only |
| St. Catherines |
Suite C - 32 Church St |
Local: Fax: |
Yes | Yes |
Examinations and counter services by appointment only |
| Thunder Bay |
Suite 202 - 201 May St N |
Local: Fax: |
No | Yes |
Examinations and counter services by appointment only |
Rail Services
Includes railway safety and transportation of dangerous goods
| Office | Address | Toll free / Phone / TTY / Fax / Email | Bilingual | Accessible | Hours of Operation |
|---|---|---|---|---|---|
| Ontario Regional Office (Government of Canada Building) |
4900 Yonge St |
Local: Fax: |
Yes | Yes |
|
Transportation of Dangerous Goods Services
Includes the awareness, disseminating information and advice to the public and industry, handling inspection and investigation, offering for transport and transportation of dangerous goods, review of of emergency plans and procedures and regulatory requirements by CANUTEC, bilingual service available 24 hours day.
| Office | Address | Toll free / Phone / TTY / Fax / Email | Bilingual | Accessible | Hours of Operation |
|---|---|---|---|---|---|
| Toronto | Local: Email: |
Yes |
Motor Vehicle Safety Services
Please note that Motor Vehicle Safety does not have a presence in regional Transport Canada Centres. Their services are available through the following toll free numbers and e-mail.
Tower C, Place de Ville, 330 Sparks St
Ottawa, Ontario
K1A 0N5
Toll-free: 1-800-333-0371
Local: 1-613-998-8616
Please note that the 1-800 number is for use within Canada only.
Please use the local number for calling from other countries.
Email: mvs-sa@tc.gc.ca
Tower C, Place de Ville, 330 Sparks St
Ottawa, Ontario
K1A 0N5
Toll-free: 1-800-333-0510
Web page: Road transportation
Programs (Airports, Harbours and Ports, and Environmental Services)
Includes management of funded programs, management of Airport Capital Assistance Program, port and airport leases, Port and Airpot Divestiture Funding, management of public port facilities, environmental assessments and remediation, Aboriginal consultations, etc.
Please contact the Service Centre of your choice about the services offered there.
| Office | Address | Toll free / Phone / TTY / Fax / Email | Bilingual | Accessible | Hours of Operation |
|---|---|---|---|---|---|
| Programs |
4900 Yonge St |
Local: |
No | Yes |
|
| Navigation Protection Program |
100 Front Street, South |
Local: Fax: Email: |
No | Yes |
|
Accessible Office*
This is to confirm that a person with a disability will have barrier-free access to our office and reception area, as per the Treasury Board Real Property Accessibility Standard.