Transport Canada provides a range of programs and services in the Pacific Region through its offices in Vancouver and through its network of Transport Canada Centres throughout the region.
Transport Canada's Pacific Region is the province of British Columbia. Known as Canada's gateway to the Pacific, British Columbia is home to Vancouver International Airport and the Port Metro Vancouver — the second busiest airport in Canada and the largest and most diversified port in the country, respectively. Our location also benefits both the trucking and rail transportation industries, as most of the goods being shipped through the province, to or from the rest of Canada, are carried on trucks or by train.
This section contains information on the department's role in the Pacific Region, our programs, activities and services as well as a brief overview of the transportation industry in British Columbia.
Transport Canada - General Mailing Address
820-800 Burrard St
Vancouver BC V6Z 2J8
General Information: 1-866-995-9737
Pacific region service centres
Civil aviation
Civil aviation contacts and offices (includes contact information for all civil aviation related services).
Marine safety and security services
(e.g., Small Vessel Compliance Program, certification and examination of officers and crews, marine occupational health and safety, etc.)
| Office Location | Address | Phone/Fax/Email | Designated Bilingual | Accessible Office * | Hours of Operation Monday to Friday |
|---|---|---|---|---|---|
| Nanaimo | Room L4 - 60 Front St Nanaimo BC V9R 5H7 |
Local Number: 250-754-0244 Local Fax: 250-754-0245 Email: |
No | Yes | 08:00-12:00 13:00-16:00 By appointment only |
| Prince Rupert | 400-309 2nd Ave West (Ocean Business Centre) Prince Rupert BC V8J 3T1 |
Local Number: 250-627-3045 Local Fax: 250-624-9305 Email: TC.TM-PRU.TC@tc.gc.ca |
No | Yes | 08:00-12:00 13:00-16:00 |
| Vancouver | 400-800 Burrard St Vancouver BC V6Z 2J8 |
Local Number: 604-666-0834 Local Fax: 604-666-5444 Email: TC.CEServices-ServicesFE.TC@tc.gc.ca |
No | Yes | 08:00-12:00 13:00-16:00 |
| Victoria | 501-1230 Government St Victoria BC V8W 3M4 |
Local Number: 250-363-0394 Local Fax: 250-363-0330 Email: |
No | Yes | 08:00-16:00 |
Rail services
(e.g., railway safety, railway equipment, infrastructure, operating practices, signal systems and safety improvements to highway-railway grade crossings)
| Office Location | Address | Phone/Fax/Email | Designated Bilingual | Accessible Office * | Hours of Operation Monday to Friday |
|---|---|---|---|---|---|
| Surrey | 2010-7445 132 St Surrey BC V3W 1J8 |
Local Number: 604-666-0011 Local Fax: 604-666-7747 |
Yes | Yes | 08:00-16:00 |
Transportation of Dangerous Goods Services
(e.g., promotes public safety and monitors compliance with the Transportation of Dangerous Goods Act and Regulations)
| Office Location | Address | Phone/Fax/Email | Designated Bilingual | Accessible Office * | Hours of Operation Monday to Friday |
|---|---|---|---|---|---|
| Surrey (rail, aviation and road) |
2010-7445 132 St Surrey BC V3W 1J8 |
Local Number: 604-666-2955 Local Fax: 604-666-7747 |
Yes | Yes | 08:00-16:00 |
| Vancouver (marine) |
400-800 Burrard St Vancouver BC V6Z 2J8 |
Local Number: 604-666-3636 Local Fax: 604-666-5444 |
No | Yes | 08:00-16:00 |
| Kelowna (Road) | 4-5583 Airport Way Kelowna BC V1V 1S1 |
Local Number: 250-491-3712 Local Fax: 250-491-3710 |
No | Yes | 08:00-16:00 |
Programs (Airports, Harbours and Ports, and Environmental Services)
(e.g., Airport leases, Port Divestiture Funding, management of public port facilities, navigation protection, environmental assessments, environmental remediation, etc.)
| Office Location | Address | Phone/Fax/Email | Designated Bilingual | Accessible Office * | Hours of Operation Monday to Friday |
|---|---|---|---|---|---|
| Vancouver (Navigation Protection Program) |
820-800 Burrard St Vancouver BC V6Z 2J8 |
Local Number: 604-775-8867 Local Fax: 604-666-2961 Email: NPPPAC-PPNPAC@tc.gc.ca |
Yes | Yes | 08:00-16:00 By appointment only |
| Penticton Airport | 109-3000 Airport Rd Penticton BC V2A 8X1 |
Local Number: 250-770-4414 Local Fax: 250-770-4423 Email: TC.PAC.THOP-PEN.YYF-YYF.THOP-PEN.PAC.TC@TC.GC.CA |
No | Yes | 08:00-16:00 |
| Port Hardy Airport | P.O. Box 460 3675 Byng Rd Port Hardy BC V0N 2P0 |
Local Number: 250-949-6424 Local Fax: 250-949-9013 |
No | Yes | 08:00-16:00 |
| Sandspit Airport | P.O. Box 439 1 Airport Rd Sandspit BC V0T 1T0 |
Local Number: 250-637-1149 Local Fax: 250-637-5661 |
No | Yes | 08:00-16:00 |
| Victoria Harbour | 12 Erie St Victoria BC V8V 1Y4 |
Local Number: 250-363-3578 Local Fax: 250-363-6947 24/7 Emergency: 250-380-8177 |
No | Yes | 08:00-16:00 |
Enforcement
| Office Location | Address | Phone/Fax/Email | Designated Bilingual | Accessible Office * | Hours of Operation Monday to Friday |
|---|---|---|---|---|---|
| Vancouver | 820-800 Burrard St Vancouver BC V6Z 2J8 |
Local Number: 604-666-5586 Local Fax: 1-855-618-6288 |
No | Yes | 08:00-16:00 By appointment only Contact TC.PACInvestigation-EnquetePAC.TC@tc.gc.ca |
Accessible Office*
This is to confirm that a person with a disability will have barrier-free access to our office and reception area, as per the Treasury Board Real Property Accessibility Standard.
Related links
- Marine Transportation - Pacific
- Flying on Board Floatplanes
- Transport Canada Service Charter
- Transport Canada’s External Service Standards