Pacific region

Transport Canada provides a range of programs and services in the Pacific Region through its offices in Vancouver and through its network of Transport Canada Centres throughout the region.

Transport Canada's Pacific Region is the province of British Columbia. Known as Canada's gateway to the Pacific, British Columbia is home to Vancouver International Airport and the Port Metro Vancouver — the second busiest airport in Canada and the largest and most diversified port in the country, respectively. Our location also benefits both the trucking and rail transportation industries, as most of the goods being shipped through the province, to or from the rest of Canada, are carried on trucks or by train.

This section contains information on the department's role in the Pacific Region, our programs, activities and services as well as a brief overview of the transportation industry in British Columbia.

Pacific - Regional Headquarters

820, 800 Burrard St
Vancouver, British Columbia
V6Z 2J8

Toll free: 1-866-995-9737

Email: tc.aviationservicespac-servicesaviationpac.tc@tc.gc.ca

Find a Pacific Region Service Centre

Civil Aviation Services

Civil aviation contacts and offices

Marine Safety and Security Services

Includes certification and examination of offices and crews, marine occupational health and safety, and the office of boating safety

Please note that regional offices do not process vessel licensing and registration. For more information on how to register a vessel or apply for a Pleasure Craft Licence, visit Vessel licensing and registration (canada.ca).

Office Address Toll free / Phone / TTY / Fax / Email Bilingual Accessible Hours of Operation
Nanaimo

Room L4 - 60 Front St
Nanaimo, British Columbia
V9R 5H7

View on Google Maps

Local:
250-754-0244

Fax:
250-754-0245

Email:
PACMSSNanaimo-NanaimoSSM@tc.gc.ca

No Yes
  • 8 am to 12 pm
  • 1 pm to 4 pm

Counter Services by appointment only

Prince Rupert

400 - 309 2nd Ave W
Prince Rupert, British Columbia
V8J 3T1

View on Google Maps

Local:
250-627-3045

Fax:
250-624-9305

Email:
TC.TM-PRU.TC@tc.gc.ca

No Yes
  • 8 am to 12 pm
  • 1 pm to 4 pm
Vancouver

400 - 800 Burrard St
Vancouver, British Columbia
V6Z 2J8

View on Google Maps

Local:
604-666-0834

Fax:
604-666-5444

Email:
TC.CEServices-ServicesFE.TC@tc.gc.ca

No Yes
  • 8 am to 12 pm
  • 1 pm to 4 pm
Victoria

501-1230 Government St
Victoria, British Columbia
V8W 3M4

View on Google Maps

Local:
250-363-0394

Fax:
250-363-0330

Email:
PACMSSVictoria-VictoriaSSM@tc.gc.ca

No Yes
  • 8 am to 4 pm
Vancouver

700 - - 800 Burrard St
Vancouver, British Columbia
V6Z 2J8

View on Google Maps

Local:
604-666-2681

Email:
TC.PAC.TM.OBS-BSN.TC@tc.gc.ca

No Yes

Rail Services

Includes railway safety and transportation of dangerous goods

Office Address Toll free / Phone / TTY / Fax / Email Bilingual Accessible Hours of Operation
New Westminster

225-625 Agnes St
New Westminster, British Columbia
V3M 5Y4

View on Google Maps

Local:
604-666-0011

Fax:
604-666-7747

Yes Yes
  • 8 am to 4 pm
Surrey

2010 - 7445 132 Street
Surrey, British Columbia
V3W 1J8

View on Google Maps

Local:
604-666-0011

Fax:
604-666-7747

Yes Yes
  • 8 am to 4 pm

Transportation of Dangerous Goods Services

Includes the awareness, disseminating information and advice to the public and industry, handling inspection and investigation, offering for transport and transportation of dangerous goods, review of of emergency plans and procedures and regulatory requirements by CANUTEC, bilingual service available 24 hours day.

Office Address Toll free / Phone / TTY / Fax / Email Bilingual Accessible Hours of Operation
Vancouver

820 - 800 Burrard St
Vancouver, British Columbia
V6Z 2J8

View on Google Maps

Local:
1-604-666-2955

Email:
TDGPacific-TMDPacifique@tc.gc.ca

Yes Yes
Surrey (Rail, Aviation and Road)

Suite 2010 - 7445 132 Street
Surrey, British Columbia
V3W 1J8

View on Google Maps

Local:
604-666-2955

Fax:
604-666-7747

Yes Yes
  • 8 am to 4 pm
Vancouver (Marine)

400 - 800 Burrard St
Vancouver, British Columbia
V6Z 2J8

View on Google Maps

TC.TDGMarineInquiries-
DemandesDeRenseignements
MaritimeTMD.TC@tc.gc.ca

No Yes
  • 8 am to 4 pm
Kelowna (Road)

4-5583 Airport Way
Kelowna, British Columbia
V1V 1S1

View on Google Maps

Local:
604-666-2955

Fax:
250-491-3710

No Yes
  • 8 am to 4 pm
Richmond (Aviation)

400-3600 Lysander Lane
Richmond, British Columbia
V7B 1C3

View on Google Maps

Local:
604-666-8777

Fax:
604-666-8877

Yes Yes
  • 8 am to 4 pm

Motor Vehicle Safety Services

Please note that Motor Vehicle Safety does not have a presence in regional Transport Canada Centres. Their services are available through the following toll free numbers and e-mail.

Motor Vehicle Safety Services - General Enquiries

Mailing Address

Tower C, Place de Ville, 330 Sparks St
Ottawa, Ontario
K1A 0N5

View on Google Maps

Toll-free: 1-800-333-0371
Local: 1-613-998-8616

Please note that the 1-800 number is for use within Canada only.

Please use the local number for calling from other countries.

Email: mvs-sa@tc.gc.ca

Motor Vehicle Safety - Defects and Recalls

Mailing Address

Tower C, Place de Ville, 330 Sparks St
Ottawa, Ontario
K1A 0N5

View on Google Maps

Toll-free: 1-800-333-0510

Email: defectsandrecalls-defautsetrappels@tc.gc.ca
Web page: Road transportation

Programs (Airports, Harbours and Ports, and Environmental Services)

Includes management of funded programs, management of Airport Capital Assistance Program, port and airport leases, Port and Airpot Divestiture Funding, management of public port facilities, environmental assessments and remediation, Aboriginal consultations, etc.

Please contact the Service Centre of your choice about the services offered there.

Office Address Toll free / Phone / TTY / Fax / Email Bilingual Accessible Hours of Operation
Vancouver (Navigation Protection Program)

820 - 800 Burrard St
Vancouver, British Columbia
V6Z 2J8

View on Google Maps

Local:
604-666-5369

Fax:
604-666-2961

Yes Yes
  • 8:00 am to 4:00 pm
Penticton Airport

109-3000 Airport Rd
Penticton, British Columbia
V2A 8X1

View on Google Maps

Local:
250-770-4414

Fax:
250-770-4423

Email:
TC.PAC.THOP-PEN.YYF-YYF.THOP-PEN.PAC.TC@TC.GC.CA

No Yes
  • 8:00 am to 4:00 pm
Port Hardy Airport

3675 Byng Rd
PO Box 460
Port Hardy, British Columbia
V0N 2P0

View on Google Maps

Local:
250-949-6424

Fax:
250-949-9013

No Yes
  • 8:00 am to 4:00 pm
Sandspit Airport

1 Airport Rd
PO Box 439
Sandspit, British Columbia
V0T 1T0

View on Google Maps

Local:
250-637-1149

Fax:
250-637-5661

No Yes
  • 8:00 am to 4:00 pm
Victoria Harbour

12 Erie St
Victoria, British Columbia
V8V 1Y4

View on Google Maps

Local:
250-363-3578

Fax:
250-363-6947

24/7 Emergency:
250-380-8177

No Yes
  • 8:00 am to 4:00 pm

Accessible Office*

This is to confirm that a person with a disability will have barrier-free access to our office and reception area, as per the Treasury Board Real Property Accessibility Standard.