Annual report to Parliament on the Administration of the Access to Information Act – 2020-2021

From: Transport Canada

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Introduction

The purpose of the Access to Information Act

The Access to Information Act (the Act) provides Canadian citizens, permanent residents of Canada within the meaning of subsection 2(1) of the Immigration and Refugee Protection Act, and individual who are present in Canada, a right of access to information contained in federal government records subject to certain specific and limited exceptions. The Act complements, but does not replace, other means of obtaining government information.

Section 94 of the Actrequires the Minister of Transport to submit an annual report to Parliament on the administration of the Act following the close of each fiscal year. This report is prepared in accordance with section 94 of the Access to Information Act and section 20 of the Service Fees Act. This report describes how Transport Canada (TC) fulfilled its responsibilities and obligations for the reporting period April 1, 2020 to March 31, 2021.

About Transport Canada

TC is responsible for developing and overseeing the Government of Canada's transportation policies and programs so that Canadians can have access to a safe, secure, innovative and integrated transportation system that promotes trade, economic growth and a cleaner environment.

For more information about TC, visit our website.

Organizational structure

The Access to Information and Privacy (ATIP) Office is part of the Corporate Services Group. The Director of the ATIP Office is the ATIP Coordinator for TC. Consistent with best practices identified by the Treasury Board Secretariat (TBS), TC's ATIP Coordinator is positioned within three levels of the Minister. The Coordinator reports to the Chief Financial Officer (CFO) and Assistant Deputy Minister (ADM), Corporate Services, who in turn reports to the Deputy Minister. 

To fulfill its obligations, the ATIP Office is separated into four units: two units dedicated to access to information activities and advisory services, including proactive publication; a third unit responsible for privacy policy activities, internal and advisory services and access to information activities; and a fourth unit tasked with processing access to information requests carried over from previous periods that have become late. Overall, 29 person-years were dedicated to access to information activities as of March 31, 2021 within the ATIP Office.

The ATIP Office works closely with 13 departmental ATIP liaison officers, who are the main points of contact between the ATIP Office and subject matter experts. They are responsible for ensuring that requests tasked to their Group or regional office are handled promptly and that relevant records are forwarded to the ATIP Office in accordance with established procedures.

Delegation Order

Responsibilities associated with the administration of the Access to Information Act are delegated to departmental officials through a delegation order signed by the Minister of Transport (see Annex A for the signed Delegation Order).

At Transport Canada, the ATIP Coordinator has full delegated authority, with the exception of privacy disclosures in the public interest pursuant to section 8(2)(m) of the Privacy Act, which are delegated to the Deputy Minister, the Associate Deputy Minister and the CFO and ADM, Corporate Services. 

Performance 2020-2021

This section highlights key information on the department's performance for fiscal year 2020-2021. See Annex B for the complete Statistical Report.

Requests under the Access to Information Act

In the 2020-2021 fiscal year, TC received 630 access to information requests, a decrease from the 739 received the previous year. Many factors could have contributed to this reduction, including: the pandemic, the well-established proactive publications under Part 2 of the Act, the publication of other documents under the Open Government Directive, and some requests being answered by programs as part of their responsibilities.

In addition, 458 requests were carried over from the previous year for a total of 1088 requests on hand at the beginning of the fiscal year. Of the 1088 requests, 583 were completed during the reporting period. As of March 31, 2021, the ATIP Office was carrying over 505 requests to the 2021-2022 fiscal year.

Year-over-year trends

  2017-2018 2018-2019 2019-2020 2020-2021
Requests received 937 1076 739 630
Requests closed 982 1080 690 583
Responded within legislated deadline 82% 81% 87% 68%

During the reporting period, 68% of requests were completed within deadlines. The notable decrease from the past three years' average of 83% can be explained by the significant impact the pandemic had on ATIP operations, as well as TC's renewed focus on reducing the backlog of late requests carried over from previous reporting periods.

As a result of the Covid pandemic, strict public health measures were in place for more than half of the reporting period, resulting in limited access to offices, which caused delays in the search, retrieval, and processing of records. This was particularly challenging for records containing classified documents, which required on-site presence as a result of security protocols. It also resulted in limited capacity of other parties in responding to consultations. Furthermore, teams directly involved in Transport Canada's pandemic response were faced with increasingly complex competing priorities, resulting in delays in providing records to requests. In response to these challenges and delays, ATIP operations and processes transitioned to digital, remote-work solutions, enabling the processing and completion of many requests within a reasonable timeframe. Additional information about the impacts of the pandemic on ATIP operations, and the subsequent digital transformation of ATIP operations, can be found under section 4.7 of this report.

TC has renewed its focus on processing backlogged requests, many of which are voluminous and complex in nature. Throughout the reporting period, a dedicated unit within the ATIP team was tasked with diminishing the number of access to information requests carried over from previous years. Despite the benefits of their efforts in delivering information to Canadians, reallocating resources to work on older and complex ATIP files resulted in in an overall decrease in TC's compliance rate for requests received during this reporting period and responded to within the legislative deadlines.

  • 133 (23%) of the requests closed during the reporting period were late requests from previous years
  • TC remains dedicated to eliminating the backlog of older requests

Other reasons for delays include high staff turnover and the complexity of requests.

Completion time of requests

Transport Canada is committed to ensuring that every reasonable effort is made to complete requests in a timely manner. More than half of the 583 requests closed during the year were completed within 30 days.

In addition, the ATIP Office completed many requests that became late in previous years, representing a large share of requests completed over 180 days. 

Completion time of requests

1 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More than 365 Days
306 73 39 30 43 92

The amount of time it takes to close requests can be an indication of the volume of records and complexity of requests. For example, a request is more complex when the relevant records involve various sectors of the department, require consultations with multiple parties, or when legal advice is needed regarding the application of the Act.

Extensions

Under specific circumstances, the Act contains provisions for departments to extend the legislated deadline if the request cannot be completed within the 30-day time limit. Of the 282 extensions cited during the reporting year, 95 were due to unreasonable interference with the operations of government due to a large volume of responsive records or search through a large number of records, 96 were for necessary consultations within or outside the institution, and the remaining 91 extensions were for conducting third-party consultations. More than one type of extension may apply to the same request.

For each required extension, in accordance with the Act, the ATIP Office notified both the Office of the Information Commissioner of Canada (OIC) and the requester.          

Dispositions

TC makes every effort to disclose as much information as possible and uphold the spirit of the Act. Of the total requests closed during the reporting period, 15% were fully disclosed, 40% were partially disclosed, 23% resulted in a nil response (no records), 18% were abandoned, 3% were transferred to other departments, and only 1% of requests were withheld in their entirety.

In most cases, redactions pertained to the application of one section and two subsections of the Act: section 19 was applied in 192 requests to protect personal information; subsection 20(1) was applied in 165 requests to protect a third party's sensitive information; and subsection 21(1) was applied in 113 requests to protect sensitive information related to the operations of government.

Consultations received from other government institutions and organizations

TC received 113 consultations from other Government of Canada institutions during the reporting period, in addition to 37 consultations that were carried over from the previous year. Of the 150 consultations in total to process during 2020-21, 113 consultations (75%) were completed and 37 were carried forward into the next fiscal year.

There were 12 consultations received from organizations other than federal institutions, and none were carried over from the previous year. Eleven of those were completed during the reporting period, while one consultation was carried over into the next fiscal year.

Other services provided by the ATIP Office

In addition to processing access to information requests, the ATIP Office also provides copies of previously released records to requesters. The list of completed access to information requests is published on the Open Government website and Canadians may request copies of previous response packages, commonly referred to as Access Informal requests. During 2020-21, TC responded to 131 Access Informal requests.

Since June 2019, when the Act was amended and Part II - Proactive Publication was added, TC's ATIP Office has reviewed several records prior to their publication, including briefing material prepared for multiple parliamentary committee appearances by the Minister and the Deputy Minister, Parliamentary Information Cards (PICs) for question period, and titles of memoranda to the Minister and the Deputy Minister, with a view to recommending redactions in accordance with the spirit of Part I of the Act for the protection of sensitive information.

The ATIP Office also provided recommendations on the protection of sensitive information to concerned parties or the public in support of departmental programs. This included the review of responsive records to several motions for the production of papers by the House of Commons Standing Committees.

COVID-19 impact

Since March 16, 2020, and for the entire duration of the reporting period, TC's ATIP employees have been working predominantly from home in response to the COVID-19 pandemic. Some of the challenges encountered during the period from April 1, 2020 to March 31, 2021 included:

  • adjusting to, and perfecting, digital initiatives and operational processes to accommodate remote work for all TC employees involved in search, retrieval and processing of requests
  • overcoming system and network performance issues with innovative solutions developed with IT partners
  • starting July 2020, safely allowing a limited number of staff into the office to process mail and records, including secret records that cannot be transmitted and processed remotely due to security requirements for classified information
  • delays in receiving consultation responses from other federal institutions and other organizations whose operations were similarly restricted due to the COVID-19 pandemic
  • in some cases, program areas tasked with the retrieval of records were already fully engaged in leading Canada's response to the COVID-19 pandemic, and therefore faced similar challenges responding to requests while providing critical services to Canadians and the transportation industry
  • limited capacity to proceed with third party consultations due to their restricted business capacity or closures resulting from the COVID-19 pandemic (e.g., transportation providers ensuring essential services to repatriate Canadians and deliver goods to markets)
    • The department's decision to suspend third party consultations at the onset of the pandemic was later affirmed when Bill C-20 received Royal Assent in July 2020, suspending time limits set in legislation for third party consultations (normally 20-day response time) until September 13, 2020, retroactively to the beginning of the pandemic.

TC's ATIP Office took a balanced approach to circumstances during the pandemic and developed strategies to address operational limitations as part of its business resumption plan. By April 1, 2020, the ATIP Office had implemented digital signatures to approve the release of records, ensuring Canadians continued to receive information. TC pivoted from paper-based processes to a digital process for the submission of records internally, for review and for release by the ATIP Office. Regular mail was also replaced with E-post, a service from Canada Post for the electronic submission of records to requesters and other institutions when the use of email was not possible. These changes have modernized the operations of the ATIP Office, and have demonstrated efficiency and effectiveness that will continue to be valuable in a post-pandemic environment.

Fees

The Service Fees Act requires a responsible authority to report annually to Parliament on the fees collected by the institution. With respect to fees collected under the Access to Information Act, the information below is reported in accordance with the requirements of section 20 of the Service Fees Act.

In 2020-21, the $5 application fee was collected for 545 requests for a total revenue of $2,725. Application fees were waived or refunded for 85 requests representing a total of $425.

In accordance with the Interim Directive on the Administration of the Access to Information Act, issued on May 5, 2016, and the changes to the Access to Information Act that came into force on June 21, 2019, TC waives all fees prescribed by the Act and Regulations, other than the $5 application fee set out in paragraph 7(1)(a) of the Regulations.

The cost of administering the Access to Information Act for fiscal year 2020-21 amounted to $2,347,907, or 83% of the ATIP Office's budget. This excludes costs incurred throughout the department for the search, retrieval and preparation of recommendations to enable and inform the processing of requests in accordance with the Act.

Training and awareness

Throughout the reporting period, great efforts were deployed to maintain the ATIP training program in spite of the pandemic. The goal of training is to familiarize or further educate TC employees on the principles and procedures of ATIP, responsibilities and expectations regarding the retrieval and reviewing of records, the provision of recommendation regarding sensitive information, and the overall importance of ATIP as it pertains to TC's daily operations. Training resumed as early as April 2020 in a fully digital format, for a total of 10 sessions delivered to hundreds of employees. Training material was updated based on feedback from employees participating in various sessions. One of the greatest advantages of the digital training approach was that the ATIP Office was able to reach a higher number of participants from any location in Canada.

Additionally, five targeted sessions were held via video conference with Regional Offices to foster communication and understanding with the aim of streamlining access to information operations and coordination. Other training activities included in-house training for ATIP analysts, mentoring, and case studies to expand knowledge and improve results.

As part of its Engagement Strategy, the ATIP Office engendered a high level of visibility and transparency within the 2020-2021 reporting period. Transport Canada's Chief Financial Officer and Assistant Deputy Minister of Corporate Services regularly discussed ATIP matters with his colleagues, and ATIP was presented and discussed at the Transport Canada Executive Management Committee (TMX).  Additionally, the ATIP Director shared information and provided updates and advice at the Director General Horizontal Committee (DGH). These initiatives ensured awareness of ATIP matters at all levels of management.

Policies, guidelines, procedures and initiatives

As part of the 2019 ATIP Transformation Plan, and in an effort to ensure consistent and efficient practices by all ATIP employees, departmental ATIP procedure manuals continued to be updated whenever new policies or procedures were implemented or existing ones were revised.

Building on pilot projects launched in 2019, digital operations were fully implemented during the entire reporting period: information was disclosed to Canadians electronically; processing of records, tasking of OPIs, consultations with other government departments or other parties for documents (classified up to and including Protected B) were all accomplished electronically, either by E-post or email; approvals were provided digitally; and remote network performance was enhanced.

Collaboration between the ATIP Office and Legal Services was instrumental to navigating new directives and legislation, taking into account pandemic-related issues, as well as for support in considering various sections of the Act for complex matters.

Summary of key issues and actions taken on complaints

Transport Canada strives to provide timely access to requested records and to apply, when necessary, specific and limited redactions as prescribed under the Act. Nonetheless, applicants have the right to file a complaint with the Office of the Information Commissioner (OIC) regarding any matter relating to the processing of their requests. In 2020-21, 65 complaints were filed with the OIC regarding TC's processing of requests, with several complaints from the same complainants, and in some cases multiple complaints on the same request. Issues identified in complaints included alleged missing records, alleged improper application of exemptions, and time delays.

The ATIP Office resolved 38 complaints during the reporting period, some of which dated back to several years ago. In order to effectively process complaints, specific actions were taken within the ATIP Office and with key partners, including collaboration between ATIP management and the OIC on a regular basis in an effort to meet deadlines and commitments. In the previous reporting period, the role of Liaison Officer was created within the ATIP Office for all matters relating to the OIC. The creation of this role has successfully supported timely responses, better communication channels, and stronger oversight on actions required in response to complaint investigations. Internal weekly meetings with the ATIP Director to monitor and discuss complaint files helped ensure requests were progressing according to commitments and issues were resolved.

The ATIP Office also started to share information on new complaints and reports from the Information Commissioner more broadly within the department. These efforts raised awareness on the importance of providing complete records to the ATIP Office in a timely manner, with detailed rationales explaining the sensitivity of records.

Monitoring compliance

The ATIP Office engaged departmental officials at various levels in order to ensure access to information requests were processed in a timely and efficient manner.

The ATIP Director met regularly with managers and supervisors to review on-time performance. Analysts were trained to leverage the specialized ATIP processing software to track timeframes for requests under their responsibility. This was supplemented with regular bilateral meetings between analysts and their supervisor to receive guidance and ensure compliance.

Various reports were prepared to assist in tracking the status of requests. Three-Week Look-Ahead Reports were provided to staff, reminding them of requests coming due within the next three weeks, with oversight conducted by the management team. A similar report, sent weekly by the ATIP Office to OPIs, assisted in tracking all outstanding record retrieval tasks in response to requests and pending internal consultation responses. Along with the weekly report on OPI compliance with timelines, information-sharing aided in ensuring legislated timelines were met. Throughout the reporting period, these reports were discussed by the CFO and ADM of Corporate Services with colleagues to raise awareness and foster collaboration.

Throughout the year, members of the ATIP management team paired with OPI Liaison Officers in each group and regional office to maintain regular communications and address questions and concerns proactively. This approach continues to contribute to greater understanding and enhanced collaboration between the ATIP Office and OPIs. An electronic ATIP bulletin featuring news, updates, latest developments and information regarding the ATIP Office continued to be shared monthly with key partners across the department. This tool was crucial throughout the pandemic to communicate changes and adjustments in a timely manner to all departmental partners, as well as to share important messages on access to information, such as letters from the Information Commissioner or the President of the Treasury Board.

Annex A: Delegation Order

Access to Information Act and Privacy Act designation

The Minister of Transport, pursuant to subsection 95(1) of the Access to Information Act and subsection 73(1) of the Privacy Act, delegates the persons holding the positions set out in the attached schedule, including persons designated to act in their absence, to exercise the powers, duties and functions of the Minister of Transport as the head of the Department of Transport, under the provisions of these Acts and related RegulationsFootnote 1, set out in the attached schedule opposite each position.

This delegation replaces all previous designations.

Dated at the City of Ottawa, in the Province of Ontario, this 30th day of March, 2021.

Omar Alghabra
Minister of Transport

Schedule

Position Access to Information Act and regulations Privacy Act and regulations
Deputy Minister Full authority Full authority
Associate Deputy
Minister		 Full authority Full authority
Assistant Deputy Minister, Corporate Services, and Chief Financial Officer Full authority Full authority
Director, ATIP Full authority Full authority except:
PA: 8(2)(m)
Managers, ATIP Full authority except:
ATIA: 6.1(1)		 Full authority except:
PA: 8(2)(j) and 8(2)(m)
Senior ATIP Advisors (PM-05) ATIA: 7(a), 8(1), 9, 19, 27(1), 33, and 43(1) PA: 14(a), 15, and 26

Annex B: Transport Canada's statistical report on the Access to Information Act

Statistical report on the Access to Information Act

Name of institution: Transport Canada
Reporting period: April 1, 2020 to March 31, 2021

Section 1: Requests under the Access to Information Act

1.1 Number of requests
  Number of requests
Received during reporting period 630
Outstanding from previous reporting period 458
Total 1088
Closed during reporting period 583
Carried over to next reporting period 505
1.2 Sources of requests
Source Number of requests
Media 110
Academia 21
Business (private sector) 158
Organization 23
Public 217
Decline to identify 101
Total 630
1.3 Informal requests
Completion time
1 to 15 days 16 to 30 days 31 to 60 days 61 to 120 days 121 to 180 days 181 to 365 days More than 365 days Total
6 0 1 3 3 6 112 131

Section 2: Decline to act vexatious, made in bad faith or abuse of right requests

  Number of requests
Outstanding from previous reporting period 0
Sent during reporting period 0
Total 0
Approved by the Information Commissioner during reporting period 0
Declined by the Information Commissioner during reporting period 0
Carried over to next reporting period 0

Section 3: Requests closed during the reporting period

3.1 Disposition and completion time
Disposition of requests Completion time
1 to 15 days 16 to 30 days 31 to 60 days 61 to 120 days 121 to 180 days 181 to 365 days More than 365 days Total
All disclosed 6 50 14 10 5 1 1 87
Disclosed in part 5 64 44 23 22 41 32 231
All exempted 1 1 0 1 2 0 2 7
All excluded 0 0 1 0 0 0 0 1
No records exist 36 79 12 3 1 1 0 132
Request transferred 20 0 0 0 0 0 0 20
Request abandoned 39 4 2 2 0 0 57 104
Neither confirmed nor denied 0 1 0 0 0 0 0 1
Decline to act with the approval of the Information Commissioner 0 0 0 0 0 0 0 0
Total 107 199 73 39 30 43 92 583
3.2 Exemptions
Section Number of requests
13(1)(a) 16
13(1)(b) 0
13(1)(c) 2
13(1)(d) 2
13(1)(e) 1
14 2
14(a) 4
14(b) 1
15(1) 3
15(1) - I.A.* 2
15(1) - Def.* 1
15(1) - S.A.* 1
16(1)(a)(i) 0
16(1)(a)(ii) 0
16(1)(a)(iii) 0
16(1)(b) 1
16(1)(c) 8
16(1)(d) 0
16(2) 2
16(2)(a) 0
16(2)(b) 0
16(2)(c) 20
16(3) 0
16.1(1)(a) 0
16.1(1)(b) 0
16.1(1)(c) 0
16.1(1)(d) 0
16.2(1) 0
16.3 0
16.4(1)(a) 0
16.4(1)(b) 0
16.5 0
17 1
18(a) 4
18(b) 4
18(c) 1
18(d) 4
18.1(1)(a) 0
18.1(1)(b) 0
18.1(1)(c) 0
18.1(1)(d) 4
19(1)         192
20(1)(a) 7
20(1)(b) 80
20(1)(b.1) 0
20(1)(c) 66
20(1)(d) 12
20.1 0
20.2 0
20.4 7
21(1)(a) 46
21(1)(b) 47
21(1)(c) 15
21(1)(d) 5
22 3
22.1(1) 0
23 43
23.1 0
24(1) 10
26 4

* I.A.: International Affairs            Def. : Defence of Canada       S.A. : Subversive Activities

3.3 Exclusions
Section Number of requests
68(a) 2
68(b) 0
68(c) 0
68.1 0
68.2(a) 0
68.2(b) 0
69(1) 1
69(1)(a) 0
69(1)(b) 0
69(1)(c) 0
69(1)(d) 1
69(1)(e) 0
69(1)(f) 1
69(1)(g) re (a) 2
69(1)(g) re (b) 0
69(1)(g) re (c) 2
69(1)(g) re (d) 1
69(1)(g) re (e) 0
69(1)(g) re (f) 2
69.1(1) 0
3.4 Format of information released
Paper Electronic Other formats
18 300 0
3.5 Complexity
3.5.1 Relevant pages processed and disclosed
Number of pages processed Number of pages disclosed Number of requests
184527 97915 431
3.5.2 Relevant pages processed and disclosed by size of requests
Disposition Less than 100 pages processed 101-500 pages processed 501-1000 pages processed 1001-5000 pages processed More than 5000 pages processed
Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed
All disclosed 68 1102 12 1965 3 1771 3 3726 1 44622
Disclosed in part 156 3821 48 8850 14 6282 12 8756 1 2945
All exempted 1 0 2 0 4 0 0 0 0 0
All excluded 1 0 0 0 0 0 0 0 0 0
Request abandoned 74 189 8 995 5 1209 16 9255 1 2427
Neither confirmed nor denied 1 0 0 0 0 0 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0 0 0 0 0 0 0
Total 301 5112 70 11810 26 9262 31 21737 3 49994
3.5.3 Other complexities
Disposition Consultation required Assessment of fees Legal advice sought Other Total
All disclosed 11 0 0 0 11
Disclosed in part 92 0 2 0 94
All exempted 3 0 1 0 4
All excluded 0 0 0 0 0
Request abandoned 26 0 2 0 28
Neither confirmed nor denied 0 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0 0
Total 132 0 5 0 137
3.6 Closed requests
3.6.1 Number of requests closed within legislated timelines
  Requests closed within legislated timelines
Number of requests closed within legislated timelines 399
Percentage of requests closed within legislated timelines (%) 68.4
3.7 Deemed refusals
3.7.1 Reasons for not meeting legislated timelines
Number of requests closed past the legislated timelines Principal reason
Interference with operations / workload External consultation Internal consultation Other
184 19 3 0 162
3.7.2 Requests closed beyond legislated timelines (including any extension taken)
Number of days past legislated timelines Number of requests past legislated timeline where no extension was taken Number of requests past legislated timeline where an extension was taken Total
1 to 15 days 24 9 33
16 to 30 days 8 3 11
31 to 60 days 9 5 14
61 to 120 days 10 8 18
121 to 180 days 5 9 14
181 to 365 days 11 16 27
More than 365 days 9 58 67
Total 76 108 184
3.8 Requests for translation
Translation requests Accepted Refused Total
English to French 0 0 0
French to English 0 0 0
Total 0 0 0

Section 4: Extensions

4.1 Reasons for extensions and disposition of requests
Disposition of requests where an extension was taken 9(1)(a) Interference with operations 9(1)(b) Consultation 9(1)(c) Third-party notice
Section 69 Other
All disclosed 4 0 5 3
Disclosed in part 39 4 59 56
All exempted 4 0 3 2
All excluded 0 0 0 0
No records exist 0 0 0 0
Request abandoned 48 1 24 30
Decline to act with the approval of the Information Commissioner 0 0 0 0
Total 95 5 91 91
4.2 Length of extensions
Length of extensions 9(1)(a) Interference with operations 9(1)(b) Consultation 9(1)(c) Third-party notice
Section 69 Other
30 days or less 20 0 18 7
31 to 60 days 12 0 18 45
61 to 120 days 34 5 25 19
121 to 180 days 18 0 20 12
181 to 365 days 6 0 10 7
365 days or more 5 0 0 1
Total 95 5 91 91

Section 5: Fees

Fee type Fee collected Fee waived or refunded
Number of requests Amount Number of requests Amount
Application 545 $2,725 85 $425
Other fees 0 $0 0 $0
Total 545 $2,725 85 $425

Section 6: Consultations received from other institutions and organizations

6.1 Consultations received from other Government of Canada institutions and organizations
Consultations Other Government of Canada institutions Number of pages to review Other organizations Number of pages to review
Received during reporting period 113 4135 12 287
Outstanding from the previous reporting period 37 900 0 0
Total 150 5035 12 287
Closed during the reporting period 113 4038 11 276
Carried over to next reporting period 37 997 1 11
6.2 Recommendations and completion time for consultations received from other Government of Canada institutions
Recommendation Number of days required to complete consultation requests
1 to 15 days 16 to 30 days 31 to 60 days 61 to 120 days 121 to 180 days 181 to 365 days More than 365 days Total
Disclose entirely 5 21 20 10 3 2 2 63
Disclose in part 3 7 8 7 3 0 0 28
Exempt entirely 0 0 0 0 0 0 0 0
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 0 3 3 7 3 3 0 19
Other 1 0 1 0 0 0 1 3
Total 9 31 32 24 9 5 3 113
6.3 Recommendations and completion time for consultations received from other organizations
Recommendation

Number of days required to complete consultation requests
1 to 15 days 16 to 30 days 31 to 60 days 61 to 120 days 121 to 180 days 181 to 365 days More than 365 days Total
Disclose entirely 2 1 4 0 0 0 0 7
Disclose in part 2 1 0 0 0 0 0 3
Exempt entirely 0 0 0 0 0 0 0 0
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 1 0 0 0 1
Other 0 0 0 0 0 0 0 0
Total 4 2 4 1 0 0 0 11

Section 7: Completion time of consultations on cabinet confidences

7.1 Requests with Legal Services
Number of days Fewer than 100 pages processed 101-500 pages processed 501-1000 pages processed 1001-5000 pages processed More than 5000 pages processed
Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 2 0 0 0 0 0 0 0 0 0
61 to 120 1 8 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 3 8 0 0 0 0 0 0 0 0
7.2 Requests with Privy Council Office
Number of days Fewer than 100 pages processed 101‒500 pages processed 501-1000 pages processed 1001-5000 pages processed More than 5000 pages processed
Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

Section 8: Complaints and investigations

Section 32 Notice of intention to investigate Subsection 30(5) Ceased to investigate Section 35 Formal representations Section 37 Reports of finding received Section 37 Reports of finding containing recommendations issued by the Information Commissioner Section 37 Reports of finding containing orders issued by the Information Commissioner
65 6 1 37 6 0

Section 9: Court action

9.1 Court actions on complaints received before June 21, 2019 and on-going

Section 41
(before June 21, 2019)

 Section 42 Section 44
0 0 0
9.2 Court actions on complaints received after June 21, 2019

Section 41 (after June 21, 2019)

Complainant (1) Institution (2) Third Party (3) Privacy Commissioner (4) Total
0 0 0 0 0

Section 10: Resources related to the Access to Information Act

10.1 Costs
Expenditures Amount
Salaries $1,810,019
Overtime $769
Goods and Services $537,119
  • Professional services contracts
 $451,737
  • Other
 $85,382
Total $2,347,907
10.2 Human Resources
Resources Person years dedicated to Access to Information activities
Full-time employees 25.5
Part-time and casual employees 0
Regional staff 0
Consultants and agency personnel 3.5
Students 0
Total 29

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