We are experiencing intermittent technical issues with our vr-ib@tc.gc.ca email. If you have an urgent request, please call our toll free number at 1-877-242-8770. We are working diligently to resolve the issue and appreciate your patience.
For general questions or if you can't submit and/or pay your application online, call:
- Toll-free telephone: 1-877-242-8770
- TTY: 1-888-675-6863
Hours of operation are Monday to Friday, 8:00 am to 5:00 pm eastern time.
For technical support or for specific questions, email vr-ib@tc.gc.ca.