Ontario Region

Information on the department's role in Ontario Region, our programs, activities and services can be accessed through the following Transport Canada Centres. Please use the following list to direct your specific inquiry.

Find an Ontario Region Service Centre

Search by Service

Civil Aviation Services

Marine Safety and Security Services

Rail Services

Motor Vehicle Safety Services

Programs (Airports, Harbours, and Ports, and
Environmental Services)

Marine Safety and Security Services

Includes certification and examination of offices and crews, marine occupational health and safety, ship registry, and the office of boating safety.

Office

 
Address

 
Phone/Fax

 
Designated Bilingual
 
Accessible Office *
 
Hours of Operation
Monday to Friday
Ontario Region Office - Sarnia 100 Front Street South
Sarnia, Ontario
N7T 2M4

Local Number:
519-383-1826

Local Fax:
519-383-1997

Email:
MSSarnia-SarniaSM@tc.gc.ca

No Yes

08:30 - 16:30
Examinations and counter services by appointment only.

Office of Boating Safety 100 Front Street South
Sarnia, Ontario
N7T 2M4

Toll Free Number:
1-877-281-8824

Local Fax:
519-383-1989

Email:
obs-ontario-bsn@tc.gc.ca

No Yes 08:30 - 16:30
Toronto 4900 Yonge Street,
Suite 400
North York, Ontario
M2N 6A5

Local Number:
416-952-1018

Local Fax:
416-973-8133

Email:
MSToronto-SMToronto@tc.gc.ca

No Yes 08:30 – 12:00
13:00 – 16:00
Examinations and counter services by appointment only.
Kingston 86 Clarence Street,
Suite 102
Kingston, Ontario
K7L 1X3

Local Number:
613-545-8676

Local Fax:
613-545-8714

Email:
MSKingston-SMKingston@tc.gc.ca

No Yes 08:30 – 12:00
13:00 – 16:30
Examinations and counter services by appointment only.
St. Catharines 32 Church Street,
Suite C
St. Catharines, Ontario
L2R 3B6

Local Number:
905-688-4360

Local Fax:
905-688-6285

Email:
MSStCatharines-SMStCatharines@tc.gc.ca

Yes Yes 08:30 – 12:00
13:00 – 16:30
Examinations and counter services by appointment only.
Thunder Bay 201 May Street North,
Suite 202
Thunder Bay, Ontario
P7C 3P4

Local Number:
807-766-2600

Local Fax:
807-766-2610

Email:
MSThunderBay-SMThunderBay@tc.gc.ca

Yes Yes 08:30 – 12:00
13:00 – 16:30
Examinations and counter services by appointment only.

Rail Services

Includes railway safety and transportation of dangerous goods

Office

 
Address

 
Phone/Fax

 
Designated Bilingual
 
Accessible Office *
 
Hours of Operation
Monday to Friday
Ontario Regional Office (Government of Canada Building) 4900 Yonge Street
Government of Canada Building
North York, ON
M2N 6A5
Local Number:
416-973-9820

Local Fax:
416-973-9907
Yes Yes 08:00 - 16:00
Canadian Transport Emergency Centre of the Department of Transport (CANUTEC)   1-888-CANUTEC
(toll-free) or
613-996-6666
(collect calls accepted) or
*666 on a cellular phone
(in Canada only)
     

Motor Vehicle Safety Services

Please note that Motor Vehicle Safety does not have a regional presence at Transport Canada Centres. Their services are available through the following toll free numbers and e-mail.

Motor Vehicle Safety - General Enquiries

1-800-333-0371

 

Email

 

Motor Vehicle Safety - Defects and Recalls

1-800-333-0510

 

Email

 

Web page:

 

Programs (Airports, Harbours and Ports, and Environmental Services)

Includes real property management, management of public port facilities, environmental programs, Indigenous consultation and engagement, and the Navigation Protection Program.

Office

Address

Phone/Fax

Designated Bilingual

Accessible Office*

Hours of Operation Monday to Friday

Programs

4900 Yonge Street
Government of Canada Building
North York, ON
M2N 6A5

Local Number:
416-433-7059

No

Yes

08:00 - 16:00

Navigation Protection Program

100 Front Street South
Sarnia, Ontario
N7T 2M4

Local Number:
519-383-1863

Local Fax:
519-383-1989

No

Yes

08:00 – 16:00

Accessible Office*

This is to confirm that a person with a disability will have barrier-free access to our office and reception area, as per the Treasury Board Real Property Accessibility Standard.