TSCA DocuSign help videos: Airport – Applicant

Transportation Security Clearance Application (TSCA) DocuSign guidance for airport applicants.

On this page

  1. Starting from a saved application
  2. Sharing an application for review
  3. TSCA confirmation email
  4. Email from DocuSign
  5. Signing the application – part 1
  6. Signing the application – part 2
  7. Finish later
  8. Uploading your documentation
  9. Submitting your envelope

Starting from a saved application


Your employer will start your Transportation Security Clearance Application (or TSCA) by completing the first two sections, Application Details and Requesting Authority. As you and your employer will sign your application digitally using DocuSign, having your employer fill in these first two sections ensures the correct company information and email address are entered.

You will receive an email from your employer with a .TSCX file attached, and instructions for how to upload it and complete it.

Save the .TSCX file to your computer or mobile device.

Click the link in the email you receive to open the online TSCA.

Select “yes” to the first question, if you would you like to continue an application that you already started in a tscx file format.

Select “choose file” to look for your file, then select “restore data.”

The online TSCA will populate the data your employer entered into the first two sections, Application Details and Requesting Authority. You will see green check marks next to these two sections indicating they are completed. Select “next” to move to the next section and complete your application.

Sharing an application for review


Once you have completed your application, you have the option to share it with your employer for review before submitting it. This allows your employer the opportunity to review your application for completeness and correctness, and gives you the opportunity to correct any errors prior to submitting.

Please note, sharing your application for review with your employer also gives them access to all of the personal information you entered into your application. They do not otherwise have access to this information. You are not required to share your application with your employer if you do not wish to do so.

If you would like to share your application with your employer, on the Application Summary page, select “share for review.” Your signing authority’s email address will autopopulate into the email field. Make sure it’s entered correctly. You can change it; otherwise, select “send.” You’ll see a green banner at the top confirming that your email was sent successfully. Do not select submit at this point. Instead, select “save progress” where your own email will autopopulate into the email field. Read through the information, select the checkbox, confirm your email address is entered correctly, then hit “send” to save a version of your application.

TSCA confirmation email


Once you have submitted your online TSCA, you will receive an email confirming your submission and letting you know that your application has been sent to your company signing authority for their signature.

This email also lets you know to start preparing the supporting documentation you will need to attach to your application. This list is dynamic based on the information you entered into your application. You can start preparing now by taking clear, colour photos or scans of your documents. If you spent six months or more out of country, you may need to secure police records and other documentation that may take time to collect. So start now!

From this email you can also save and print your application, although, as everything is sent securely via DocuSign, this is optional. You can also track the status of your application.

Email from DocuSign


Once your company signing authority has signed your application, DocuSign will send you an email letting you know it’s your turn to sign and upload your documents. Do not start the signing process until you have prepared all of your supporting documentation.

Once you are ready to sign and upload your documentation, select “review documents” to start the DocuSign signing process.

Signing the application – part 1


Once you enter the DocuSign signing process, your first step will be to review the additional information here on the top left-hand side.

As DocuSign uses digital signatures, you will also need to review the Electronic Record and Signature Disclosure by clicking here, and then selecting the checkbox to agree to the use of electronic records and signatures.

You can then select continue, and click the yellow “start” flag to proceed to the first signing spot.

Signing the application – part 2


Click the yellow “start” flag to proceed to the first signing spot.

This is a radio button asking you to confirm that if “yes” is selected in the above field, you must read and sign the preclearance area consent below. Select the radio button to acknowledge this. Select the yellow “next” flag.

This is for preclearance area access. Only sign here if your company signing authority has indicated yes under Part A – requesting authority, indicating that you require access to the preclearance area. This is an optional signature, so if you do not need it, you can proceed to the next. In this case, we will sign.

When you first add your signature, DocuSign will give you the option to edit the spelling of your name, change the style of your digitized signature, or upload or draw your own signature. Make sure your name matches the name on your documentation, and if you draw or upload your own signature, make sure it matches the signature on your supporting documentation.

When you are ready, select “adopt and sign.”

Finish later


If you need to leave and come back to your application at a later point, instead of closing the tab or the window, select “other actions” and then “finish later.” This will save your progress, and you can come back to it from the original email.

Uploading your documentation


The second flag is a paperclip which is where you will be required to upload your supporting documentation. You will see a list of the documents you are required to upload, based on the information you entered into your application. Select the paperclip, then select “upload a file.” Search for your files, then upload. Select “done.”

It is important to ensure your attached supporting documentation is clear, in colour, and legible. DocuSign cannot validate that you have attached the correct or clear documentation, so please double check it at the bottom of your application.

If it is not clear, correct, or in colour, please reupload it. You can do this by scrolling back up, selecting the paperclip, and selecting ‘X’ next to the file to delete it. You can then upload a new file.

You cannot submit your application until an attachment is added. Select “next” to continue reviewing your application and signing and initialing where directed.

Submitting your envelope


Once you have signed and initialed where directed, and confirmed your supporting documentation has been uploaded correctly, select “finish” at the top of the application to submit it to your enrolment site.

If DocuSign asks you if you would like to create an account, you can select “No thanks” and it will let you know you are done.