TSCA DocuSign help videos: Marine port - Applicant

Starting from a saved application

Your employer or sponsor will start your Transportation Security Clearance Application (or TSCA) by completing the first two sections, Application Details and Requesting Authority. Having your employer or sponsor fill in the first two sections of this application ensures the correct company information is entered.

You will receive an email from your employer or sponsor with a .TSCX file attached, and instructions for how to upload and complete it.

Save the .TSCX file to your computer or mobile device, by right-clicking and selecting “save as.”

Click on the link in the email you receive to open the online TSCA.

Select “yes” to the first question, “Would you like to continue an application that you already started in a tscx file format?”

Select “choose file” then browse for and attach the .TSCX file you saved to your device.

Once you’ve attached the file, select “restore data.” The online TSCA will populate the data your employer or sponsor entered into the first two sections. You will see green check marks next to Application Details and Requesting Authority indicating they are completed. Scroll to the bottom of the page and select “next” to move to the next section and complete your application.

Sharing an application for review

Once you have completed your application, you have the option to share it with your employer, sponsor, or enrolment site for review before submitting it. This allows them the opportunity to review your application for completeness and correctness, and gives you the opportunity to correct any errors prior to submitting it.

Please note, sharing your application for review with your employer, sponsor, or enrolment site also gives them access to all of the personal information you entered into your application. They may not otherwise have access to this information. You are not required to share your application if you do not wish to do so.

If you would like to share your application with your employer, sponsor, or enrolment site, on the Application Summary page, select “share for review.” Enter your employer’s email address into the email field, then select “send.” You will see a green banner at the top of the page confirming that your email was sent successfully. Do not select submit at this point. Instead, select “save progress” where your email address will auto-populate into the email field. Read through this information, select the checkbox, confirm your email address is correct, and then select “send” to save a version of your application.

TSCA confirmation email

Once you have submitted your online TSCA, you will receive an email confirming your submission.

This email lets you know to start preparing the supporting documentation you will need to attach to your application. This list is dynamic based on the information you entered into your application. You can start preparing now by taking clear, colour photos or scans of your documents. If you spent six months or more out of country, you may need to secure police records and other documentation that may take time to collect. Start now!

From this email you can also save or print your application, although, as everything is sent securely via DocuSign, this is optional. You can also track the status of your application.

Email from DocuSign

DocuSign will send you an email letting you know that you have to sign and upload your supporting documentation. Do not start this signing process until you have prepared all of your supporting documentation.

Once you are ready to sign and upload your documents, select “review documents” to start the DocuSign signing process.

Signing your application - part 1

Once you have entered the DocuSign signing process, your first step will be to review the additional information here on the top left-hand side.

As DocuSign uses digital signatures, you will also need to review the Electronic Record and Signature Disclosure by clicking here, then agree to the use of electronic records and signatures, by selecting the checkbox.

Select the yellow “continue” button.

Click the yellow “start” flag to proceed to the first signing spot.

Uploading your documentation

When the DocuSign flag brings you to a paperclip, this is where you will upload your supporting documentation. You will see a list of the documents you are required to upload. Select the paperclip, then select “upload a file”. Search for your files and select “done.”

It is important to ensure your attached supporting documentation is clear, in colour, and legible. DocuSign cannot validate that you have attached the correct or clear documentation, so please double check it at the bottom of your application. If it is not clear, correct, or in colour, please reupload it. You can do this by selecting the paperclip again, then selecting ‘X’ next to the file to delete it. You can then upload a new file.

Finish later

If at any point you need to leave and come back to your application at a later point, instead of closing the tab or the window, simply select “other actions” and then “finish later.” This will save your progress, and you can come back to it from the original email.

Signing your application - part 2

Once you have uploaded your supporting documentation, select the yellow “next” flag, until it brings you to your first spot to sign or initial. Select the yellow “initial” flag.

When you first add your signature or initials, DocuSign will give you the option to edit the spelling of your name, change the style of your digitized signature, or upload or draw your own signature. Make sure your name matches the name on your documentation, and if you draw or upload your own signature, make sure it matches the signature on your supporting documentation.

Once you’re ready, select “adopt and initial”.

Select the “initial” and the “next” flags to continue through the signing process.

Submitting your envelope

Once you have signed and initialed where directed, and confirmed your supporting documentation has been added correctly, select “finish” at the top to send your application to your enrolment site.