Program resources for dealerships

NOTICE TO DEALERSHIPS AND AUTHORIZED SELLERS:
Please note that the ZEV application will be unavailable on Saturday, May 25th at 07:30 hours until 12:00 hours EDT.

NOTICE TO DEALERSHIPS AND AUTHORIZED SELLERS:
As of May 9, 2024, there is a new mandatory version of the Consumer Consent Form please find it at this link:
iZEV Program consumer consent form | iMHZEV Program organization consent form.

Dealerships

In order to submit a request, you must enrol your dealership/authorized seller in the iMHZEV Program at the following link:  iMHZEV application. After your enrolment is approved, you may submit an eligibility assessment request through the same application link you used to enrol.

Use the latest versions of the iMHZEV forms when you submit requests for payment:

We will not accept previous versions of the forms, modified versions of the forms or the Incentives for Zero-Emission Vehicles Program’s forms.

Incentive Limits

Canadian businesses/organizations with an office registered in Canada are eligible under the iMHZEV Program and can apply for up to 10 incentives or a maximum of $1,000,000 per calendar year (whichever comes first).

More specifically:

  • Businesses limits are applied at an organization level, rather than by department or division;
  • Limits for provincial, territorial and municipal governments with fleets are applied by level of government, rather than by organization.

Note, unused incentives cannot be carried into future calendar years.

Before providing an incentive

Determine whether a new medium- and heavy-duty zero-emission vehicle meets the eligibility criteria (vehicle description and eligibility date) as specified on the list of eligible vehicles.

Determine the maximum eligible incentive amount. By referring to Transport Canada’s list of eligible vehicles, you will see the maximum eligible incentive amount per vehicle.

If you’re not sure whether a vehicle is eligible, email: IMHZEVProgram-ProgrammeIVMLZE@tc.gc.ca.

To enrol your dealership with Transport Canada through the ZEV online application

To be reimbursed, your authorized representative must enrol your dealership online with Transport Canada. As part of the registration process, the authorized representative will need to submit some information including the Canadian operating address, direct deposit information and GST number.

  1. Sign in to the ZEV online application by using your GCKey. If you do not already have a GCKey, you will need to register for one using the same sign in link.
  2. Navigate to “ZEV – Direct Deposit Enrolment for Businesses” to:
    • create a new dealership enrolment;
    • update an existing dealership enrolment;
    • add, update, or remove users for a dealership; and
    • enrol your dealership in the iMHZEV Program.
  3. After completion, your enrolment will be sent for processing, during which your bank account will be sent a test payment of $2.10. You will need to confirm receipt of this before your enrolment can be completed.

Obtain eligibility assessment from Transport Canada through the iMHZEV online application:

Dealerships and authorized sellers must submit and obtain an eligibility assessment from Transport Canada through the iMHZEV online application before the delivery of the vehicle and providing an incentive.

  1. Have the eligible purchasing/leasing organization (end user of the incentive) fill out the Organization Consent Form only. This form is mandatory. Make sure that the form is complete, signed and easy to read. We will not accept modified or outdated versions of the form.
  2. Your authorized representative will need to use the iMHZEV online application to submit an eligibility assessment request that requires information related to the sale/lease, along with the Organization Consent Form . Make sure that all documents/information are complete and include all required signatures . Incomplete applications will not be processed.
  3. Once the eligibility assessment request is successfully submitted, you'll receive an automatic email confirmation including a service request ID and one of the following two statuses:
    • Eligibility Assessed status means the assessment was deemed eligible, and you may provide the incentive to the recipient at the time of delivery. You will be required to upload the sale/lease agreement and the Incentive Received Form to complete the request. The assessment will be valid for 90 days.
    • Pending Verification status means the eligibility assessmentis identified as potentially not meeting the Program’s eligibility criteria. The assessment will be manually reviewed withintwo business daysafter which the status will either be changed to “Eligibility Assessed” or “Rejected”.

Providing the incentive

  1. Once the request is in Eligibility Assessed status, apply the incentive directly to the price of the vehicle after taxes and fees have been applied. This is usually done by entering the amount as part of the organization’s down payment with a note on the bill of sale or lease agreement that the amount indicated is the Federal iMHZEV Program incentive.
    • Do not apply a reduced incentive that doesn’t include the applicable taxes (in other words, that equals the incentive amount after taxes are applied).
  2. Have the recipient complete and sign the mandatory and appropriate  Incentive Received Form.  Make sure that the form is the most up to date, complete, signed, and easy to read. We will not accept modified versions of the form.
    • By completing the Incentive Received Form, the buyers acknowledge and agree to not seek more incentives than they are eligible for. The yearly incentive limits are specified on the form.
  3. Make sure that the bill of sale or lease agreement is complete, signed by both parties and easy to read. It should also clearly identify the federal incentive amount applied under the iMHZEV Program.

An easy way to identify this is by adding a line item on the bill of sale or lease agreement with the relevant incentive amount (on the same line) stating: "Federal iMHZEV Program"

Please do not email sales or lease contracts, consent forms, incentive received forms or proof of registration. Only documents submitted via the iMHZEV online application will be processed. For privacy reasons, make sure that the documents uploaded in the online application do not include:

  • any drivers’ licence identification numbers;
  • any copies of drivers’ licences;
  • any credit card information/bank account information;
  • If needed, you can redact (cross out to the point it is unreadable) this information if it’s included on any documents you need to submit.

To get reimbursed:

  1. Log into the iMHZEV application, select the selling dealership, and go to the “I want to view all iMHZEV requests submitted for this dealership/authorized seller”. Then, search the Service Request ID # of the Eligibility Assessed request and upload the sales/lease agreement and the Incentive Received Form. 
    • Do not submit a new request for the same recipient and vehicle when Eligibility Assessed status has been confirmed.
  2. Transport Canada will review the application and pay all complete, eligible claims. The status of each claim can be viewed on the iMHZEV online portal.

Providing the incentive for a third-party lease

Option 1: The incentive is being provided to the third-party leasing company purchasing from the authorized seller and the third-party leasing company is not providing the incentive to their lessee.

Authorized Seller
provides incentive
(Submits an eligibility assessment request through the online application)

Third-Party Leasing Company
End User
Counts toward maximum 10 incentives per calendar year
(Completes the consent and incentive forms)

Option 2: The incentive is being provided to the third-party leasing company purchasing from the authorized seller and the third-party leasing company is providing the incentive to their lessee.

Authorized Seller
provides incentive
(Submits an eligibility assessment request)

Third-Party Leasing Company
transfers incentive to the lessee
(Provides a copy of the lease, consent and incentive forms to the authorized seller for their submission)

Lessee
End User
receives incentive
Counts toward the maximum 10 eligible incentive(s) per calendar year
(Completes the consent and incentive forms)

Option 3: The third-party leasing company enrolls directly with Transport Canada, becoming the authorized seller to be reimbursed. The dealership from which the third-party leasing company purchased the vehicle is not involved in the incentive application or reimbursement process for this option.

The third-party leasing company is providing the incentive to their lessee and submitting the eligibility assessment request for reimbursement through the online application.

Third-Party Leasing Company
provides incentive
(Submits an eligibility assessment request through online application)

Lessee
End User
receives incentive
Counts toward the maximum eligible incentive(s) per calendar year
(Completes consent and incentive forms)

Authorized Seller – (dealership, manufacturer, leasing company, etc.) An organization that sells or leases new eligible ZEVs and is enrolled with Transport Canada to be reimbursed for incentives provided at the point-of-sale/lease.

Third-Party Leasing Company – (fleet management company) A third-party lease is a vehicle lease made through a group (fleet management company, leasing company) besides the dealership and end user involved in the vehicle purchase/lease. Note: dealerships acting as agents of leasing companies are not considered third-party leases as the dealership information appears on the lease agreement.

Claims process: Registration Validation

As part of our review, we will confirm that the vehicle is registered to the organization indicated in the incentive request form and supporting documents through the relevant provincial/territorial vehicle registration database.

If we can't confirm that the vehicle is registered, you will need to send us proof of registration before we can process the request.

Incentive request process: Service Standard

The dealership/authorized seller should receive the reimbursement within 20 business days following the email notification that the iMHZEV program grant application has been approved.

The online system will notify you by email when a request has been approved, and when a payment has been issued. The status of each request can be viewed on the iMHZEV online portal.

Important: Please note that Transport Canada will not be held liable for incentives provided on ineligible vehicles and that Transport Canada reserves the right to refuse requests for reimbursement that do not meet the Program’s terms and conditions.

iMHZEV Online Application: request status

Successfully submitted requests will have one of the following statuses (please note that the status of your requests will change depending on where it is in the request process):

Eligibility Assessed:

The eligibility of the request has been assessed. There are sufficient funds available, and the eligibility assessment request will be valid for 90 days. You should receive an email confirmation, including a service request ID and directions how to upload the required documents to complete submission of your request.

Pending Verification:

The eligibility assessment is pending further verification. You will receive an email notification once the eligibility has been assessed.

Submitted

The incentive request has been successfully submitted but has not been processed. You should receive an email confirmation, including a service request ID for the request.

Picked Up

A Program Officer has been tasked with your request; it will be reviewed in the next few days.

Waiting for Information

We need more information in order to make sure that your request is valid.

If this happens, you’ll receive an email explaining what information we need and how to send it to us. Please make sure to send us information using the method we explain in the email. Most documents can be re-uploaded through your original request in the application.

In Review

We have received the updated documentation that was requested in order to proceed with the incentive request reimbursement. A Program Officer is tasked with your request to determine its eligibility for reimbursement. If further information is required, it will be requested via email.

Eligibility Validated

We have determined that the request is eligible for reimbursement.

VIN Verified

We have confirmed that the vehicle is registered to the business that received the incentive.

Approved for Rebate

The request has been approved. You should be reimbursed in 20 business days.

Rebate Sent

The dealership has been sent a payment, and you’ll be notified by email. This email will include the payment amount, the service request ID and the Vehicle Identification Number. Some banks may take up to 5 business days to deposit the funds into your account.

Rejected

The request is incomplete or does not meet our Program requirements, so it has been rejected. You will receive an email with the Service Request ID and VIN outlining the details of the rejection.

For answers to frequently asked questions regarding the iMHZEV program, please visit the iMHZEV Program – questions and answers webpage. For further assistance please contact the iMHZEV Program via email at IMHZEVProgram-ProgrammeIVMLZE@tc.gc.ca.