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… government departments, local government, interest groups and individuals. It applies to all services Transport Canada … official language of your choice; treat you with respect and courtesy; identify ourselves when we speak to you; offer accurate, timely and helpful service; address your requests and complaints …
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… The types and models of aircraft listed below have been evaluated and found to meet the requirements for the owner maintenance … aircraft owners do not have to wait until those types and models of aircraft are listed Appendix H to Standard 507 …
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