Quebec Region

Transport Canada provides a range of programs and services in the Quebec Region through its offices in Montreal and through its network of Transport Canada Centres throughout the region.

Our Vision

Transportation is essential to the well being of all Canadians. We all need a safe, reliable and sustainable transportation network that links our communities and connects us to our business partners.

Transport Canada is the Department responsible for developing transportation policies and programs that ensure a safe and secure, efficient and environmentally-responsible transportation system for Canadians.

Our Role

Transport Canada works hard to keep Canada's transportation system among the safest in the world. We develop and enforce safety and security regulations, and promote ways to identify, prevent or reduce risks and threats to Canadians. Our programs help make Canada's economy strong by creating jobs and attracting business, trade and tourism. We are also working hard to help reduce greenhouse gas emissions and the air, land and water pollution directly linked to road, rail, air and marine transportation.

To this end, we are accelerating the Clean Air Agenda through new transportation emission regulations. We are also advancing trade and competitiveness through the transportation system and strengthening transportation safety and security. In the air transportation sector, for example, Transport Canada is enhancing the screening of passengers and non-passengers and implementing an air cargo security-screening program.

Transport Canada’s 5,300 employees work across the country to ensure that Canadians have access to the safest and most secure transportation network, in which the public can have continued confidence.

Find a Quebec Region Service Centre

Search by Service

Civil Aviation Services

Marine Safety and Security Services
Rail Services
Transportation of Dangerous Goods
Motor Vehicle Safety Services
Programs (Airports, Harbours, and Ports, and Environmental Services)
 

Marine Safety and Security Services

Includes certification and examination of vessels and crews, monitoring of transport of dangerous goods, marine occupational health and safety, navigable waters protection, and the office of boating safety.

Please contact the Service Centre of your choice about the services offered there.

Office Location Address Phone/Fax
e-mail
Bilingual Services Accessible Office* Hours of Operation
Monday to Friday

Gaspé

This office is closed but 1 inspector is on site.

98-1 De La Reine Street
Gaspé, Quebec
G4X 3B3

Local Number:
418-722-3040

Toll Free:
1-800-327-4417

Local Fax:
418-722-3332

Email:
tc.querimouskictc-rimouskitccque.tc@tc.gc.ca

Yes Yes

8:00 a.m. – 12:00 p.m.

and

1:00 p.m. – 4:00 p.m.

Service is available by appointment only at this location. Please call to make an appointment.

Wearing a face covering is required at all times within this service point.

Îles-de-la-Madeleine 102-287, rue Pierre-Saindon, Rimouski (Québec)
G5L 9A7

Local Number:
418 722-3040

Local Fax:
418-986-4751

Email:
tc.querimouskictc-rimouskitccque.tc@tc.gc.ca

Yes Yes

8:00 a.m. – 12:00 p.m.

and

1:00 p.m. – 4:00 p.m.

Examination and counter service for seafarers is available by appointment only at this location. Please call to make an appointment.

Wearing a face covering is required at all times within this service point.

Montréal

New Location as of May 23, 2017

305 René Lévesque Blvd West
Montréal, Quebec
H2Z 1X1
Canada Revenue Agency Building
Ground Floor, Office 8)

Local Number.
 514-283-0574

Fax :
514-283-6595
(all services)

Inspection services only

e-mail:
marinesafetymtl@tc.gc.ca

Tel. 1-855-842-7042

Examination/
Seafarer's counter
/appointment/CDN


e-mail: tc.exams.examens.mtl@tc.gc.ca

Tel. 1-855-842-7042

Please note that email is preferred.

Yes Yes

From Monday to Thursday
08h15 – 11h30

12h50 – 16h00

Friday counter closed.

Examination and counter service for seafarers is available by appointment only at this location. Please call to make an appointment.

Wearing a face covering is required at all times within this service point.

Québec 401-1550 D’Estimauville Avenue
Quebec City, Quebec
G1J 0C8

Local Number:
418-648-4166

Local Fax:
418-648-3790

Toll Free Number:
1-888-649-6292

Inspection services only

e-mail:
tcmarinesafety-quebec-tcsecuritemaritime@tc.gc.ca

Tel. 418-648-3234

Examination/
Seafarer's counter
/appointment/CDN


e-mail :
examensmaritimes-tcque-marineexams@tc.gc.ca

Tel. 418-648-3238

Please note that email is preferred.

Yes Yes

8:15 a.m. – 11:30 a.m.

and

12:45 p.m. – 4:00 p.m.

Examination and counter service for seafarers is available by appointment only at this location. Please call to make an appointment.

Wearing a face covering is required at all times within this service point.

Rimouski 287 Pierre-Saindon Street, Suite 102
Rimouski, Quebec
G5L 9A7

Local Number:
418-722-3040

Local Fax:
418-722-3332

Toll Free Number:
1-800-427-4417

e-mail:
tc.querimouskictc-rimouskitccque.tc@tc.gc.ca

Yes Yes

8:15 a.m. – 12:00 p.m.

and

1:00 p.m. – 4:00 p.m.

Examination and counter service for seafarers is available by appointment only at this location. Please call to make an appointment.

Wearing a face covering is required at all times within this service point.

Sept-Îles P.O. Box 596
701, Laure Blvd, Office 205
Sept-Îles, Quebec
G4R 4K7

Local Number:
418-968-4991

Local Fax:
418-968-5516

Toll Free Number:
1-877-303-3435

e-mail:
TCMarineSafety-SeptIles-TCSecuriteMaritime@tc.gc.ca

Yes Yes

8:00 a.m. – 12:00 p.m.

and

1:00 p.m. – 4:00 p.m.

Examination and counter service for seafarers is available by appointment only at this location. Please call to make an appointment.

Wearing a face covering is required at all times within this service point.

Rail Services

Includes railway, infrastructure and crossing safety, environmental impact of the railways, education and public awareness of safety and transportation of dangerous goods.

The Engineering Department is also the analysis of accidents in order to determine the root causes of safety deficiencies and to better target interventions.

Office Location Address Phone/Fax Bilingual Services Accessible Office* Hours of Operation
Monday to Friday
Dorval 700 Leigh Capreol Place,
Dorval, Quebec
H4Y 1G7
Transport Canada Regional Office
(as of May 15, 2017)

Local Number:
514-633-3400

TTY:
1-888-675-6863

Local Fax:
514-633-3569

Yes Yes 8:00 a.m. –
12:00 p.m.

and

1:00 p.m. –
4:00 p.m.

Transportation of Dangerous Goods Services

Includes the awareness, disseminating information and advice to the public and industry, handling inspection and investigation, offering for transport and transportation of dangerous goods, review of of emergency plans and procedures and regulatory requirements by CANUTEC, bilingual service available 24 hours day.

Office Location Address Phone/Fax Bilingual Services Accessible Office* Hours of Operation
Monday to Friday
Dorval 700 Leigh Capreol Place,
Dorval, Quebec
H4Y 1G7
Transport Canada Regional Office
(as of May 15, 2017)

Local Number:
514-633-3400

TTY
1-888-675-6863

Local Fax:
514-633-3569

CANUTEC
(Canadian Transport Emergency Centre)


Call 1-888-CANUTEC (226-8832)

OR

613-996-6666 (collect calls accepted).

Emergency consultations regarding
chemicals, emergency measures
and regulatory requirements through CANUTEC,
a bilingual service available
24 hours per day.
Yes Yes 8:30 a.m. –
12:00 p.m.

and

1:00 p.m. –
4:30 p.m.

Motor Vehicle Safety Services

Please note that Motor Vehicle Safety does not have a regional presence at Transport Canada Centres. Their services are available through the following toll free numbers and e-mail.

Office Location Address Phone/Fax Bilingual Services Accessible Office* Hours of Operation
Monday to Friday
Ottawa Place de Ville, Tower C
330 Sparks St.
Ottawa, Ontario
K1A 0N5
Telephone Numbers:

1-800-333-0371 (long distance, Canada)

1-613-998-8616 (Ottawa region and from other countries)

Teletypewriter (TTY): 1-888-675-6863

General Enquiries: mvs-sa@tc.gc.ca

Defects and Recalls: defectsandrecalls-defautsetrappels@tc.gc.ca
Road transportation
Yes Yes 8:00 a.m. –
12:00 p.m.

and

1:00 p.m. –
4:00 p.m.

Programs (Airports, Harbours and Ports, and Environmental Services)

Includes management of funded programs, management of Airport Capital Assistance Program, port and airport leases, Port and Airpot Divestiture Funding, management of public port facilities, environmental assessments and remediation, Aboriginal consultations, etc.

Please contact the Service Centre of your choice about the services offered there.

Office Location Address Phone/Fax Bilingual Services Accessible Office* Hours of Operation
Monday to Friday
Dorval 700 Leigh-Capreol PL
Dorval, Quebec
H4Y 1G7
Email: tc.queassistanceprogrammes-programsassistanceque.tc@tc.gc.ca

Local Fax:
514-633-3250
 
Yes Yes 8:00 a.m. –
12:00 p.m.

and

1:00 p.m. –
4:00 p.m.
Québec 401-1550 D’Estimauville Avenue
Quebec City, Quebec
G1J 0C8
Email: TC.QUEPorts-PortsQUE.TC@tc.gc.ca

Local Fax:
418-648-7980
Yes Yes 8:00 a.m. –
12:00 p.m.

and

1:00 p.m. –
4:00 p.m.
Rimouski 180 de la
Cathédrale Avenue
Rimouski, Quebec
G5L 5H9
Local Number:
418-722-3040

Local Fax:
418-722-3322
Yes Yes 8:15 a.m. –
12:00 p.m.

and

1:00 p.m. –
4:00 p.m.

Accessible Office*

This is to confirm that a person with a disability will have barrier-free access to our office and reception area, as per the Treasury Board Real Property Accessibility Standard.