Service Standards
- Marine Safety and Security
- Group 1: Service Standards for Pleasure Craft
- Group 2: Service Standards for Cargo and Port State Control Inspections
- Group 3: Service Standards for Marine Personnel Programs
- Group 4: Service Standards for Navigable Waters Protection Program
- Group 5: Service Standards for vessel registration, inspection and certification
- The program issues marine medical certificates and supporting letters to seafarers who have made an application, and who are fit for sea service (with or without limitations) or unfit, in accordance with the established standards for seafarer fitness.
- The program issues designation letters to marine medical examiners (MME) who have made an application and who meet the prerequisites in accordance with the physician’s guide for Seafarer Medical Examinations.
- The program maintains records on all seafarers who have made an application for a marine medical certificate and all MMEs that have made an application for designation as a MME.
- The program trains designated MMEs.
Service standards:
- Issuance of a marine medical certificate and/or supporting letter
120 working days after receipt of a completed marine medical examination report. - Replacement of a marine medical certificate
20 working days after receipt of complete application - Designation of a MME
30 working days after attendance at a scheduled Transport Canada MME seminar; or
30 working days after date of application as an MME for applicants who have attended a Transport Canada MME seminar prior to application
Performance target: The target for achieving this standard is set at 80%
Performance results:
Information management systems and data registers are being developed to successfully report on performance by FY 2016-17.
Apply for:
- Marine Medical Certificate
The applicant must schedule an appointment for a marine medical examination with a Marine Medical Examiner (MME) and complete the applicable form available onsite at the MME’s office. Designated MMEs are found at https://wwwapps.tc.gc.ca/saf-sec-sur/4/mme-mdm/eng/marine-medical-examiners/search. The MME forwards the completed marine medical examination report to the Marine Personnel Standards, Pilotage & Medicine Branch of Transport Canada Marine Safety and Security for review and issuance of a marine medical certificate and/or a supporting letter.
- Designation of a Marine Medical Examiner
The applicant must contact the Marine Personnel Standards, Pilotage & Medicine Branch of Transport Canada Marine Safety and Security by facsimile at (613) 993-4935 to request the application form for Designation of a Marine Medical Examiner.
Service feedback:
There is no formal complaint mechanism for service standards. Seafarers have access to the Transportation Appeal Tribunal of Canada (TATC) to appeal decisions rendered by the Minister and may also appeal to the Minister when the Marine Medical Examiner places limitations on their provisional certificate.
Comments, suggestions and concerns may be shared at the following address:
Marine Personnel Standards and Pilotage
330 Sparks St., 8th Floor
Tower C, Place de Ville
Ottawa, Ontario K1A 0N5
Facsimile: (613) 990-1538
Contacts: TC.Marinemedicine-Medecinemaritime.TC@tc.gc.ca
For more information:
- Marine Training, Examination and Certification
- Government-Wide Forward Regulatory Plans
- Cabinet Directive on Regulatory Management
- Red Tape Reduction Action Plan
- Canada–United States Regulatory Cooperation Council
- Regulatory Services and Quality Assurance
- Contacting Marine Safety
To learn about upcoming or ongoing consultations on proposed federal regulations, visit the Canada Gazette and Consulting with Canadians websites.