As a consumer, you’re responsible to stay up to date on recalls of your vehicle, tires or child car seat. If a manufacturer has your contact information (for example, through product registration or warranty), they must inform you when they recall a product. You may also want to find out if there are recalls on a product you’d like to buy or import, such as a used car.
If you think your vehicle, tires or child car seat may have a defect that hasn’t been recalled yet, report your problem here.
On this page
- What is a safety recall?
- Find a recall
- Sign up for recall updates
- If your product is recalled
- Contact us
What is a safety recall?
A manufacturer must issue a Notice of Defect or Notice of Non-Compliance (recall) when they:
- find a safety defect in a vehicle, tire or child car seat, or
- when a product doesn’t comply with safety standards
A safety recall notice from the manufacturer includes:
- a description of the issue and the safety risk
- steps you need to follow to fix the problem
Find a recall
Vehicles, tires and child car seats
- Search the motor vehicle safety recalls database
- Look up recalls issued in Canada from 1970 to the present
- Download the Government of Canada recalls and safety alerts app
- View the most recent recalls on vehicles, tires, and child car seats (along with food, health products and consumer products)
- Browse the motor vehicle safety recalls web feed
- View the most recent vehicle recalls, or subscribe to get real-time updates
- Visit your manufacturer’s website
- Use your vehicle identification number (VIN) to look up recalls
- Find out if your vehicle is affected by one or more Takata airbag recall(s)
- Look into recall clearance for a vehicle you want to import into Canada
Child car seats
- Search child car seat safety alerts and notices
- Look up safety alerts by manufacturer, model and date
- Also learn if a child car seat model has a problem that isn’t a safety defect (for example, an incorrect expiry date or issue with its instruction manual)
Sign up for recall updates
To get recall notices directly, you can:
If your product is recalled
Make sure you have the recall repairs done on your vehicle, tires or child car seat. If you don’t repair a safety recall, it puts you, your passengers and other road users at risk. The manufacturer will almost always make these repairs free of charge.
If you think your vehicle, tires or child car seat are subject to a recall and you need more information, contact us:
Defect Investigations and Recalls Division
Telephone: 819-420-4300 (Gatineau-Ottawa area or internationally)
Toll free: 1-800-333-0510 (in Canada)
Our telephone service is available Monday to Friday, 8:30 am to 4:30 pm eastern standard or daylight saving time (EST). Outside those hours, you can leave a message. We will return your call the next business day.
- Open Government Portal (access data from the recalls database)
- Service standards: Transport Canada Defect Investigations and Recalls Division