Second edition published December 30, 2021 with an effective date of April 1, 2022.

Overview

This manual is referred to the Flight Attendant Manual Standard in Section 705.139 of the Canadian Aviation Regulations (CARs). It contains the standards, policies, procedures, and guidelines that pertain to the development of an air operator’s flight attendant manual. The Flight Attendant Manual Standard identifies subjects that shall be contained within a flight attendant manual.