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… government departments, local government, interest groups and individuals. It applies to all services Transport Canada … official language of your choice; treat you with respect and courtesy; identify ourselves when we speak to you; offer accurate, timely and helpful service; address your requests and complaints …
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… intended to give consumers, business, other stakeholders and trading partners greater opportunity to inform the development of regulations and to plan for the future. It should be noted that this forward regulatory plan will be adjusted and updated over time as Transport Canada's operating …
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