Find out if you need to register into the new Client Identification Database and the registration process.
Do I need to register in CID?
If you or your organization imports, offers for transport, handles, or transports dangerous goods in Canada, you may have to register.
How do I register in CID?
Registration can be started using the CID platform.
For more information, please follow the steps in Initial Registration section of the CID User Guide.
What is Registration Renewal? How long and how often it should be done?
The Annual Renewal is a mandatory yearly update to your organizations and site’s information. You have 30 days within your anniversary date to complete your renewal. For more information, please follow the steps in the Annual Renewal section of the CID User Guide.
What is a NAICS code and how to add or delete it?
The North American Industry Classification System code is 2-6 digit number that classifies an organizations establishment. During the 4th step of the initial registration, to add a NAICS code, enter at least 2 digits of your known establishment and select one that fits your organization from the drop down list. To delete one, on the actions drop down list on the right, click Deactivate. For more information, please follow the steps in “Add a NAICS code” of the Initial Registration section of the CID User Guide. Additional information: NAICS
What is a Class/Division?
Dangerous goods are classified into 9 classes, based on the substance’s characteristics and properties. These criteria are outlined in the TDG Regulations. For more information, please refer to Appendix B in the CID User Guide and Classification.
What can be done after initial registration?
After initial registration, users can add, update, deactivate, reactivate their organization, contacts, or sites. For more information, please refer to the ‘In-year updates’ section of the CID User Guide.
What is a GC key?
The GCKey service is provided by the Government of Canada to allow you to securely conduct online business with various governmental programs and services. The GC Key service issues you your GCKey. A GCKey is a unique username and password (electronic credential) that allows you to communicate securely with online government services. The government of Canada, as the service provider, issues these credentials to individuals so that they can access government online services. For more details, please refer to About GCKey.
What do I do if I have problems with my GCKey?
If you are experiencing problems with your GCKey, please review the Frequently Asked Questions as the information you are looking for may already be provided . If you need to report a lost or stolen Username or Password, or have problems accessing the website, please call
- 1-855-438-1102 (in North America)
- TTY/TDD: 1-855-438-1103
- 1-800-2318-6290 (outside of North America)
For questions about Sign-In Partner (SecureKey Concierge), please call:
- 1-855-433-5397 (in North America)
- TTY/TDD: 1-855-224-1714
1-800-7328-7358 (outside of North America)
With respect to registration related to hazardous waste, is there any alignment with the Provincial frameworks where applicable?
Currently there is no alignment between federal and provincial/territorial on this specific subject. However, you can align your reporting dates with your provincial/territorial requirements.
What if we have multiple sites in Canada? Are each required to register?
Yes, you are required to register each and every site provided they do not fall under the exemptions listed in the regulations.
Are we still required to use CRA Business Number as part of registration?
Yes, if you have a CRA Business Number you must provide it when registering.
Can you clarify the requirement for registration for goods being received? Is this a "post transportation activity" and therefore not required?
If you are only receiving DG that will be used in your scope of work then you are not required to register.
Is registration required for Dangerous Goods only on those that do not meet "Exceptions"?
Yes, registration is required for Dangerous Goods only on those that do not meet "Exceptions".
Are third party entities, such as transporters, supposed to register?
If the third party is never in direct possession of the DG or do not have a site where DG activities takes place, they are not required to register.
At universities, students can register a company, its location, and its business, should we register them?
It depends, they will have to assess if their location fall under the definition of a site and if they are covered under the exemptions or not.
How to resolve unsuccessful Bulk Data Upload during the processing of the Registration in the Transport Canada CID Data Platform when using postal address?
To proceed with the registration, please follow one (1) of these suggested methods:
1. manual entry of duplicate sites:
- on your current workbook, remove all rows that are deemed to be a shared site
- save the workbook, and re-upload the Excel file with the valid sites
- on Step 6 - Sites, select Add+ Site
- manually enter the sites that were not successfully updated during the bulk upload
- ensure that the manually entered data matches the information given during the bulk upload
2. differentiate sites using "Address 3" field:
- use the "Address 3" field with unique identifiers for each site and put your organization name in that field (e.g., if it is an airport public health laboratory locations, airport terminals, etc.)
- save a copy of the workbook with these updates
- upload the modified workbook
Additional instructions:
- if using the "Address 3" field, provide clear and distinct identifiers for each site to avoid further conflicts
- if any issue persists, please carefully review the error details, and make necessary corrections in the spreadsheet before reattempting the upload
Please address the error, save the modified workbook, and proceed with either of the suggested methods for successful site registration.
For additional information, please visit the bulk upload guide.
Are carriers transporting residual quantities of dangerous goods in highway tanks to and from their own property required to register?
Example: A carrier is contracted to transport crude oil from an oil well (Point A) to a battery (Point B) and returns to their own yard or shop (Point C) at the end of the day. When they return to their yard, the tanks still contain residue of dangerous goods, and the same applies to when they leave their yard the next day.
Answer: The company will need to register their yard as a site. Employees who park their vehicle containing residue of dangerous goods at home would not need to register.
If a company has been issued an Equivalency Certificate by Transport Canada (TC) or a provincial permit which exempts them from parts of the Transportation of Dangerous Goods Regulations (TDG Regulations), are they still required to register?
Unless the certificate or permit specifically provides relief from Part 17 of the TDGR, registration requirements still apply.
Does the exemption in paragraph 17.2(2)(c) apply to law enforcement organizations generally, or does it only apply when a delegated officer is carrying dangerous goods?
Sites where the dangerous goods are handled, offered for transport, transported, or imported exclusively by law enforcement officers would be exempt from registration. Sites operated by law enforcement agencies where civilian personnel or third parties are conducting these activities would be required to register unless other exemptions (such as Part 1 Special Cases) apply.
Are aircraft refuellers required to register in CID?
If the airport is registered, and the refueling trucks are operated by the airport authority, they would be covered under that same registration. If the refueling trucks are operated by a different company, that company must register, even if the airport itself is already registered.
Does each site participating in the collection of household waste need to register?
Example: A recycling company that picks up batteries from sites such as schools, churches, community centres, etc. or an ECO centre that picks up waste and acts as the consignor.
Answer: While the companies that collect/transport the waste may need to register, individual sites that are participating in the collection of household waste, given that no other transportation of dangerous goods activities are taking place at the sites, do not need to register in CID.