Flight Attendant Training Standard - TP 12296

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Second Edition, April 2008

Commercial and Business Aviation

Table of Content

• Record of Revisions 
• List of Effective Pages 
• Introduction 
  • Introduction 
  • Program Overview 
  • Applicability 
  • Flight Attendant Requalification Requirements 
  • Flight Attendant Competency Requirements 
  • Initial – Part Eight Aviation First Aid 
  • Other Training 
• Syllabus 
• Initial – Part One Aviation Indoctrination 
  • 1.1 Air Operator Indoctrination 
  • 1.2 Regulatory Overview 
  • 1.3 Aviation Terminology 
  • 1.4 Theory of Flight 
  • 1.5 Physiology of Flight 
• Initial – Part Two Roles and Responsibilities 
  • 2.1 Air Operator 
  • 2.2 Crew members 
  • 2.3 Transport Canada - Aviation Inspectors 
• Initial – Part Three Safety Procedures 
  • 3.1 Crew Coordination 
  • 3.2 Communication 
  • 3.3 Surface Contamination 
  • 3.4 Briefings 
  • 3.5 Safety Checks 
  • 3.6 Passenger Handling 
  • 3.7 Passenger and Crew Member Seats and Restraints 
  • 3.8 Carry-On Baggage 
  • 3.9 Electronic Devices 
  • 3.10 Service to Passengers on the Ground 
  • 3.11 Fuelling with Passenger OnbBoard 
  • 3.12 Pre-Take-Off and Pre-Landing 
  • 3.13 Propeller Abnormalities 
  • 3.14 Apron Safety 
  • 3.15 Turbulence 
  • 3.16 Crew Member Incapacitation 
  • 3.17 Flight Deck Protocol 
  • 3.18 Fuel Dumping 
  • 3.19 Post-Flight Duties 
  • 3.20 Oxygen Administration 
• Initial – Part Four Emergency Procedures 
  • 4.1 Fire Fighting 
  • 4.2 Smoke/Fumes in the Cabin 
  • 4.3 Rapid Decompression and Cabin Pressurization Problems 
  • 4.4 Evacuations 
  • 4.5 Cargo Fire Training 
• Initial – Part Five Emergency Equipment 
  • 5.1 Equipment Overview 
• Initial – Part Six Aircraft Specific 
  • 6.1 Physical Description 
  • 6.2 Galleys 
  • 6.3 Communication Systems 
  • 6.4 Lighting Systems 
  • 6.5 Water and Waste Systems 
  • 6.6 Oxygen Systems 
  • 6.7 Heating and Ventilation Systems 
  • 6.8 Exits 
  • 6.9 Unique Features 
• Initial – Part Seven Drills 
  • 7.1 Public Address System and Interphone System Drills 
  • 7.2 Passenger Briefing Drills 
  • 7.3 Aircraft Exit Operation Drills – Each Aircraft Type 
  • 7.4 Evacuation Drills 
  • 7.5 Raft Drill (Wet or Dry) 
  • 7.6 Life Preserver Drill 
  • 7.7 Aircraft Slide Drill 
  • 7.8 Fire Fighting Drills 
  • 7.9 Oxygen Equipment Drill 
  • 7.10 Pilot Incapacitation Drill 
  • 7.11 Flight Deck Observation Flight 
• Initial – Part Eight Aviation First Aid 
  • 8.1 In-Flight Emergency Scene Management (Including Universal Precautions) 
  • 8.2 Shock, Unconciousness and Fainting 
  • 8.3 Artificial Respiration – Adult 
  • 8.4 Artificial Respiration – Child and Infant 
  • 8.5 Chocking – Adult, Child and Infant 
  • 8.6 Cardiovascular Emergencies 
  • 8.7 Woulds and Bleeding 
  • 8.8 Fractures, Dislocations and Sprains 
  • 8.9 Burns 
  • 8.10 Head/Spinal Injuries 
  • 8.11 Asthma, Allergies and Poisons 
  • 8.12 Medical Conditions 
  • 8.13 Altitude Related Conditions 
  • 8.14 Eye Injuries 
  • 8.15 Childbirth and Miscarriage 
  • 8.16 Frostbite/Hypothermia 
  • 8.17 Heat Illnesss 
  • 8.18 CPR – Adult, Child and Infant 
  • 8.19 Toothache 
• Annual – Part One Aviation Indoctrination 
  • 1.1 Regulatory Overview 
  • 1.2 Physiology of Flight 
• Annual – Part Two Roles and Responsiblities 
  • 2.1 Crew Members 
• Annual - Part Three Safety Procedures 
  • 3.1 Crew Coordination 
  • 3.2 Communication 
  • 3.3 Surface Contamination 
  • 3.4 Briefings 
  • 3.5 Safety Checks 
  • 3.6 Passenger Handling 
  • 3.7 Passenger and Crew Member Seats and Restraints 
  • 3.8 Carry-On Baggage 
  • 3.9 Electronic Devices 
  • 3.10 Service to Passengers on the Ground 
  • 3.11 Fuelling with Passengers OnBoard 
  • 3.12 Pre-Take-Off and Pre-Landing 
  • 3.13 Propeller Abnormalities 
  • 3.14 Apron Safety 
  • 3.15 Turbulence 
  • 3.16 Crew Member Incapacitation 
  • 3.17 Post-Flight Duties 
• Annual – Part Four Emergency Procedures 
  • 4.1 Fire Fighting 
  • 4.2 Smoke/Fumes in the Cabin 
  • 4.3 Rapid Decompression and Cabin Pressurization Problems 
  • 4.4 Evacuations 
  • 4.5 Cargo Fire Training 
• Annual – Part Five Accident/Incident 
  • 5.1 Accident/Incident, New Equipment and Procedures Review 
• Annual – Part Six Aircraft Specific 
  • 6.1 Galleys 
  • 6.2 Lighting Systems 
  • 6.3 Water and Waste Systems 
  • 6.4 Oxygen Systems and Safety/Emergency Equipment 
  • 6.5 Heating and Ventilation Systems 
  • 6.6 Exits 
  • 6.7 Unique Features 
• Annual – Part Seven Drills 
  • 7.1 Aircraft Operation Drills – Each Aircraft Type 
  • 7.2 Evacuation Drills 
  • 7.3 Raft Drill 
  • 7.4 Life Preserver Drill 
  • 7.5 Aircraft Slide Drill 
  • 7.6 FireFighting Drills 
• Schedule A 
  • Aircraft Exit Compatibility Groups
  • Aircraft Exit Profiles 
    • B-727-100 /200 Doors (Type I) 
    • B-737-200 /300 /400 /500 Doors (Type I)
    • B-757-200 (6 Door Model) Doors (Type I)
    • B-767-200 /300ER (Doors 1L/R FWD, 2L/R AFT)
    • B-747-100 /200 Main Deck Doors (Type I)
    • B-747-400 Main Deck Doors
    • DC-10-30 Doors (Type I)
    • L1011-1 /500 Doors (Type A)
    • A320 Doors (Type I)
    • A310-300 Doors (Type I)
    • BAE-146 Doors (Type I)
    • DC-9-10 /30 /31 /32 /40 /50 Doors (Type 1)
    • DC-8-43 /52 /53 Doors (Type 1)
    • F-28 Doors (Type I)
    • Challenger 601 Door Exit (Type I)
    • Falcon 900 Door Exit (Type I)
    • Canadair RJ Passenger Door
    • DHC-7 Door Exit
    • DHC-8-100 Door Exit
    • DHC-8-300
    • Gulfstream 159 (G-159) Door Exit (Type I)
    • F-27 Passenger Entry Door
    • ATR-42
    • SD3-60 Main Cabin Door
    • CV-580 /440 /640 Main Entry Door
    • HS-748 Passenger Door / AFT Baggage Door
    • EMB-120 Passenger Entry Door
    • DC-3 Main Cabin Door
    • DC-4 Main Cabin Door
• Alphabetical Index
• Revision Highlights